VoIPstudio Features

VoIPstudio

VoIPstudio: the no-hassle VoIP phone service for business

4.62/5 (26 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automatic Call Distribution
Blended Call Center
CRM
Call Center Management
Call Conferencing
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Dashboard
Fax Management
File Sharing
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-User Collaboration
Multiple Parties
Open Database Design
Outbound Call Center
PBX
Performance Management
Phone Key Input
Process/Workflow Automation
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Ring Groups
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Sales Reports
Task Scheduling
Text to Speech
Third Party Integrations
Training Management
Two-Way Audio & Video
Unified Communications
Video Conferencing
Video Support
VoIP
VoIP Connection
Voice Mail
Voicemail Transcription
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automatic Call Distribution
Blended Call Center
CRM
Call Center Management
Call Conferencing
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Dashboard
Fax Management
File Sharing
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-User Collaboration
Multiple Parties
Open Database Design
Outbound Call Center
PBX
Performance Management
Phone Key Input
Process/Workflow Automation
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Ring Groups
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Sales Reports
Task Scheduling
Text to Speech
Third Party Integrations
Training Management
Two-Way Audio & Video
Unified Communications
Video Conferencing
Video Support
VoIP
VoIP Connection
Voice Mail
Voicemail Transcription
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audio / Video Conferencing
Auto-Dialer
Automatic Call Distribution
Blended Call Center
CRM
Call Center Management
Call Conferencing
Call List Management
Call Logging
Call Monitoring
Call Queues
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Dashboard
Fax Management
File Sharing
File Transfer
For Small Businesses
Hotkeys
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-User Collaboration
Multiple Parties
Open Database Design
Outbound Call Center
PBX
Performance Management
Phone Key Input
Process/Workflow Automation
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-Time Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Ring Groups
Role-Based Permissions
SIP Trunking
SMS Messaging
SSL Security
Sales Reports
Task Scheduling
Text to Speech
Third Party Integrations
Training Management
Two-Way Audio & Video
Unified Communications
Video Conferencing
Video Support
VoIP
VoIP Connection
Voice Mail
Voicemail Transcription
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Mobile apps

iOS App


9 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

VoIPstudio Feature Reviews

24 reviewers had the following to say about VoIPstudio's features:

Anonymous
(Management Consulting company, 1-10 employees)

VoIPstudio saved my job and can save yours

2019-11-29

But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Pros

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free.

Cons

This is not strictly a VoIPstudio problem, but it is a problem that exists. Communication with your colleagues is free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris R.

Great supplier - very good value for money

2017-08-15

Improved customer service, less admin, piece of mind from call recordings and I think it gives our customers more confidence in our company size

Pros

The value is remarkable, you get so many features! Call recording is probably my favourite, but it's great to have the switchboard options.

Cons

I still can't get it to also ring my mobile as well as desk phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Managing Director, www.peterklareconsulting.com (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Had a few glitches in set up, but then never any downtime

2017-07-27

Pros

Your recipient is able to identify you by the number displayed, once you have called them at least one time.

Cons

If possible, I would like my full ID to be displayed when the recipient party gets the call, especially when I call overseas.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Matt N.

Very easy to set up, recommend

2017-08-15

Quick set up of a phone system

Pros

Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop

Cons

Would be nice to have an app to call from mobile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Not working for me

2018-07-29

Pros

It is cheap for usage when you need to call international numbers plus it shows your number like some foreign.

Cons

When we bought it it was written that it is impossible to call mobile phones in the USA, but it appeared that you can't call mobile phones anywhere in the world plus some regular, too.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from VoIPstudio


Hi - Sorry to hear that you've been having problems. Did you raise a ticket with the support team?

You didn't supply your contact details with the review so if you could send your details to us at marketing@voipstudio.com we'll make sure that this gets looked into immediately.

Thanks

Read more
Daniel D.

Great for basic calls needs

2019-03-30

Pros

although i use skype, when i need to call numbers worldwide i use voipstudio and it is great for my needs. i can call landline and mobile, i can set up voicemail and have call on hold

Cons

i use only basic package so i don't know all the features, but the basic package is enough for my needs

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajat L.

VOIPStudio Review

2018-10-10

Good.

Pros

Function to have a notification email when you miss a call because the software was not open is really useful.

Cons

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ash-Lee J.

Brilliant

2021-03-17

Couldn't be happier to be honest. I've used a few various other bits of equipment in the past but Voipstudio I'm happy to recommend.

Pros

I like the cloud functionality of the call recordings.

Cons

You do need to reinstall the app quite a few times or else it doesn't stay in sync.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Unclear terms of use

2018-07-31

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Nick H.

Excellent customer support.

2017-05-26

Super clear calls. Ability to join the remote teams together and get free calls between users.

Pros

Very good system. It always seems to be available, never slow and very good value for the money. I do have a fibre connection but the clarity on this service is far better than my line at home.

Cons

There doesn't seem to have the option to put a current call back into a queue or a different queue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julian M.

Verified Reviewer

easy to use and to set up.

2017-09-25

Pros

Easy to use Easy to see reports Good set up with my phone system Multiple numbers easy to set up .

Cons

A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Fred F.

Very helpful in helping with setup.

2017-05-22

Saved money compared to land line. Access messages online.

Pros

Can get details about billing and access voice mail online as well.

Cons

.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marco B.

Verified Reviewer

Perfect system

2017-07-27

Pros

Is easy to set Perfect and fast customer support Affordable price and all in one solution Chat assistance

Cons

They follow the user during the process of setting of account and this is really important specially for small business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Arpit P.

Cloud telphony at its very best

2018-12-04

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ahmad S.

I am an IT professional with extensive experience with VOIP.

2017-08-15

Pros

The user interface of VoipStudio is very sleek and intuitive.

Cons

The user interface is not well-adapted for mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew R.

Good value.

2017-08-15

More customisable telecoms.

Pros

Competitive price compared with previous office landline, features and quick response messaging via the web login.

Cons

Some functionality required contacting support to get it working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy K.

Great VOIP Provider

2017-05-23

There is more it can do, but for me, just wanted something that 'worked' and believe me that was not easy to find.

Pros

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

Cons

Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

It just works

2017-07-27

Pros

The web based user interface works and gives access to any information you may want.

Cons

I've had no issues with the VoIPstudion service itself and have used my account via VOIP apps in many Countries. The voice to text translation in voice emails can be iffy but that's normal as it depends on the quality of the speech.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Neil R.

Excellent business voip solution

2017-12-06

Awesome

Pros

Works perfect with Yealink phones we had and all the features work and call quality is good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul J.

18 locations running 60 extensions

2017-05-25

Pros

So intuitive, easy to set up, so quick to add users.

Cons

Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Derek K.

Verified Reviewer

VoiPstudio is Awesome

2017-07-27

I work from home and was tired of using a router for VOIP; in my search for a new VOIP provider, I stumbled across VoiPStudio...no router needed.

Pros

No router needed. Business class solution

Cons

I can't think of one thing I don't like about VoiPstudio...it's an awesome solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering VoIPstudio

You can't go wrong and very affordable

Source: GetApp
Helpful?   Yes   No
Read more
Sol S.

Verified Reviewer

Best for the money... By FAR!!!!

2017-07-27

Pros

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business.

Cons

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Lee T.

Great service

2017-08-17

I have never used the house phone since I have had this I would recommend it

Pros

Easy to use .East to set up and help is always at hand .There response time is in minutes and if they can't sort it by email they will ring you up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David K.

Verified Reviewer

Up and running much quicker than we thought!

2017-07-27

Pros

VOIP studio is easy to use and has been working for us know for over 12 months.

Cons

As always with VOIP, there is a bit of messing around at first in configuring all the headsets and handsets.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more