VoIPstudio Features

VoIPstudio

VoIP phone service provider for staff communication

4.6/5 (25 reviews)

VoIPstudio Feature Summary

  • Hotkeys
  • Multi-part conferencing
  • Open database design
  • Outbound reporting
  • VoIP
  • Unified communications
  • Call parking
  • SIP trunking
  • Encryption
  • Hosted phone system
  • Number portality
  • Virtual numbers
  • Web portal
  • Multipoint registration
  • Internet failover protection
  • Call transfer
  • Music on hold
  • Conference calling
  • Reception console
  • Call forwarding
  • Voicemail
  • Call waiting
  • Contacts directiy
  • Ring groups
  • Extension dialing
  • Call pickup
  • ACD queues
  • Call parking
  • Click to call
  • Phones auto provisioning
  • Call recording
  • Time based routing
  • Company directory
  • Fax gateway
  • Unlimited storage
  • Emergency service calling
  • SMS gateway
  • Dynamic CLI
  • Hot desking
  • Call barging
  • Speed to text
  • Call log
  • Third party integration
  • CRM integration

Competitor Feature Comparison

Activity Tracking
Automatic Call Distribution
Built-In Database
CRM Integration
Call List Management
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contract Management
Employee Portal
Fax Management
Hot Desking
Multi-Channel Communication
Real Time Analytics
Real Time Monitoring
Registration Management
SSL Security
Third Party Integration
Voice Mail
Learn moreCompare App
Activity Tracking
Automatic Call Distribution
Built-In Database
CRM Integration
Call List Management
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contract Management
Employee Portal
Fax Management
Hot Desking
Multi-Channel Communication
Real Time Analytics
Real Time Monitoring
Registration Management
SSL Security
Third Party Integration
Voice Mail
Visit WebsiteCompare App
Activity Tracking
Automatic Call Distribution
Built-In Database
CRM Integration
Call List Management
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contract Management
Employee Portal
Fax Management
Hot Desking
Multi-Channel Communication
Real Time Analytics
Real Time Monitoring
Registration Management
SSL Security
Third Party Integration
Voice Mail
Visit WebsiteCompare App

VoIPstudio Feature Reviews

23 reviewers had the following to say about VoIPstudio's features:

Anonymous
Managing Director, www.peterklareconsulting.com (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Had a few glitches in set up, but then never any downtime

2017-07-27

Pros

Your recipient is able to identify you by the number displayed, once you have called them at least one time.

Cons

If possible, I would like my full ID to be displayed when the recipient party gets the call, especially when I call overseas.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Chris Ryu

Great supplier - very good value for money

2017-08-15

Improved customer service, less admin, piece of mind from call recordings and I think it gives our customers more confidence in our company size

Pros

The value is remarkable, you get so many features! Call recording is probably my favourite, but it's great to have the switchboard options.

Cons

I still can't get it to also ring my mobile as well as desk phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Hughes

Excellent customer support.

2017-05-26

Super clear calls. Ability to join the remote teams together and get free calls between users.

Pros

Very good system. It always seems to be available, never slow and very good value for the money. I do have a fibre connection but the clarity on this service is far better than my line at home.

Cons

There doesn't seem to have the option to put a current call back into a queue or a different queue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Nally

Very easy to set up, recommend

2017-08-15

Quick set up of a phone system

Pros

Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop

Cons

Would be nice to have an app to call from mobile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajat Luthra

VOIPStudio Review

2018-10-10

Good.

Pros

Function to have a notification email when you miss a call because the software was not open is really useful.

Cons

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Dakic

Great for basic calls needs

2019-03-30

Pros

although i use skype, when i need to call numbers worldwide i use voipstudio and it is great for my needs. i can call landline and mobile, i can set up voicemail and have call on hold

Cons

i use only basic package so i don't know all the features, but the basic package is enough for my needs

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Not working for me

2018-07-29

Pros

It is cheap for usage when you need to call international numbers plus it shows your number like some foreign.

Cons

When we bought it it was written that it is impossible to call mobile phones in the USA, but it appeared that you can't call mobile phones anywhere in the world plus some regular, too.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from VoIPstudio


Hi - Sorry to hear that you've been having problems. Did you raise a ticket with the support team?

You didn't supply your contact details with the review so if you could send your details to us at marketing@voipstudio.com we'll make sure that this gets looked into immediately.

Thanks

Read more
Anonymous
(Management Consulting company, 1-10 employees)

VoIPstudio saved my job and can save yours

2019-11-29

But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Pros

In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Cons

This is not strictly a VoIPstudio problem, but it is a problem that exists. Communication with your colleagues is free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Unclear terms of use

2018-07-31

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Fred Freeman

Very helpful in helping with setup.

2017-05-22

Access messages online.

Pros

Can get details about billing and access voice mail online as well.

Cons

.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Reeves

Good value.

2017-08-15

More customisable telecoms.

Pros

Competitive price compared with previous office landline, features and quick response messaging via the web login.

Cons

Some functionality required contacting support to get it working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Julian Medeleanu

Verified Reviewer

easy to use and to set up.

2017-09-25

Pros

Easy to use Easy to see reports Good set up with my phone system Multiple numbers easy to set up .

Cons

A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

It just works

2017-07-27

Pros

The web based user interface works and gives access to any information you may want. The feature set is extensive and I can't see me using any other service for my VOIP requirement.

Cons

I've had no issues with the VoIPstudion service itself and have used my account via VOIP apps in many Countries. The voice to text translation in voice emails can be iffy but that's normal as it depends on the quality of the speech.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Arpit Patel

Cloud telphony at its very best

2018-12-04

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil Roberts

Excellent business voip solution

2017-12-06

Awesome

Pros

Works perfect with Yealink phones we had and all the features work and call quality is good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek Kottke

Verified Reviewer

VoiPstudio is Awesome

2017-07-27

I work from home and was tired of using a router for VOIP; in my search for a new VOIP provider, I stumbled across VoiPStudio...no router needed.

Pros

No router needed. Business class solution

Cons

I can't think of one thing I don't like about VoiPstudio...it's an awesome solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering VoIPstudio

You can't go wrong and very affordable

Source: GetApp
Helpful?   Yes   No
Read more
Ahmad Salem

I am an IT professional with extensive experience with VOIP.

2017-08-15

Pros

The user interface of VoipStudio is very sleek and intuitive.

Cons

The user interface is not well-adapted for mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Kendall

Great VOIP Provider

2017-05-23

There is more it can do, but for me, just wanted something that 'worked' and believe me that was not easy to find.

Pros

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

Cons

Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sol Solengize

Verified Reviewer

Best for the money... By FAR!!!!

2017-07-27

Pros

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Marco Bacchilega

Verified Reviewer

Perfect system

2017-07-27

Pros

Is easy to set Perfect and fast customer support Affordable price and all in one solution Chat assistance

Cons

They follow the user during the process of setting of account and this is really important specially for small business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Paul Jordan

18 locations running 60 extensions

2017-05-25

Pros

So intuitive, easy to set up, so quick to add users.

Cons

Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lee Tucker

Great service

2017-08-17

I have never used the house phone since I have had this I would recommend it

Pros

Easy to use .East to set up and help is always at hand .There response time is in minutes and if they can't sort it by email they will ring you up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Knight

Verified Reviewer

Up and running much quicker than we thought!

2017-07-27

Pros

VOIP studio is easy to use and has been working for us know for over 12 months.

Cons

As always with VOIP, there is a bit of messing around at first in configuring all the headsets and handsets.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more