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Vonage Business Communications vs Asterisk Comparison

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Overview

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs...

Asterisk is an open-source framework that helps to build communication applications and is used by small, midsize and large...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

595

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

107

66

44

5

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.4

5

4

3

2

1

19

13

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Angela Paez, C.

Overall experience is good as the matter of fact we keep using this service. I still recommend using Vonage as it is very helpful for remote business management.

AD

Alla D.

We needed a business phone for our remote office and this system worked perfectly. Thank you for a low-cost, quality solution.

TH

Teresa H.

Pros

Asterisk is a real time voice and video application, the following points made me recommend it to my industry. It is a free software!!! so amazing with the great solutions it provides.

Wobe Muki Marguerite N.

Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.

Wobe Muki Marguerite N.

The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.

AR

Anonymous Reviewer

Cons

This company is just so horrible to deal with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

AR

Anonymous Reviewer

Poor call quality, Terrible Customer Service and cancellation policy deception.

CW

Carol W.

Sometimes we get updated info on Vonage in a delay (like missing calls and late notifications) and we might miss potential clients. Text messages can't accept images and it is a huge shortage.

AD

Alla D.

Cons

Documentation is not good enough. When you have some problem it is hard to find the solution.

AO

Ali Osman A.

When I implementing my system.I could study several implementations and references. But there are no complete updated guide books,videos,references.

Supun A.

System is limited to your knowledge or knowledge you can find online or in books. Can get very complex and you can get swamped if you don't know what you are doing.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features33
  • API
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Employee Directory
  • File Sharing
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multiple Parties
  • On-Demand Recording
  • Predictive Dialer
  • Presentation Streaming
  • Private Chat
  • Queue Management
  • Real-Time Chat
  • Recording
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Telemarketing Management
  • Text to Speech
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Total features29
  • API
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Employee Directory
  • File Sharing
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multiple Parties
  • On-Demand Recording
  • Predictive Dialer
  • Presentation Streaming
  • Private Chat
  • Queue Management
  • Real-Time Chat
  • Recording
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Telemarketing Management
  • Text to Speech
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Mail

Integrations

  • Total integrations16
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations27
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vonage Business Communications logo

Vonage Business Communications

Vonage - have your customers call you anywhere they are

Reviewed 3 years ago

The price is great for the calling plans, for the US, it includes a 1000 minutes to all U.S. locations.

Pros

Very good call quality anywhere in the world, excellent customer support and easy interface to configure.

Cons

The Software is not easy to configure if you decide to use an open source solution such as Asterisk. I requires good knowledge for it to get it working 100%.