Vozy Features

Vozy

Voice AI platform for enterprises

5.0/5 (2 reviews)

Vozy Feature Summary

  • API
  • Automated call center
  • CRM integration
  • Call logging
  • Call monitoring
  • Caller ID
  • Chat functionality
  • Communication management
  • Customer engagement center
  • Multi-location
  • Outbound call center
  • Voice mail
  • automation

Competitor Feature Comparison

AI/Machine Learning
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Automatic Call Distribution
Billing & Invoicing
Biometrics
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Campaign Management
Canned Responses
Cataloging/Categorization
Chat/Messaging
Chatbot
Communication Management
Computer Telephony Integration
Content Management
Conversion Rate Optimization
Customer Database
Customizable Branding
Dashboard
Data Extraction
Data Import/Export
Email Distribution
Email Management
Feedback Management
File Sharing
For Healthcare
Geotargeting
IVR / Voice Recognition
Intent Recognition
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Machine Learning
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Multi-Location
Natural Language Processing
Negative Feedback Management
Offline Form
On-Demand Communications
Online Forms
Performance Management
Performance Metrics
Personalization
Prioritization
Process/Workflow Automation
Queue Management
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Speech Recognition
Status Tracking
Support Ticket Management
Surveys & Feedback
Template Management
Text to Speech
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Voice Mail
Widgets
Workflow Management
eCommerce Management
Learn moreCompare App
AI/Machine Learning
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Automatic Call Distribution
Billing & Invoicing
Biometrics
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Campaign Management
Canned Responses
Cataloging/Categorization
Chat/Messaging
Chatbot
Communication Management
Computer Telephony Integration
Content Management
Conversion Rate Optimization
Customer Database
Customizable Branding
Dashboard
Data Extraction
Data Import/Export
Email Distribution
Email Management
Feedback Management
File Sharing
For Healthcare
Geotargeting
IVR / Voice Recognition
Intent Recognition
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Machine Learning
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Multi-Location
Natural Language Processing
Negative Feedback Management
Offline Form
On-Demand Communications
Online Forms
Performance Management
Performance Metrics
Personalization
Prioritization
Process/Workflow Automation
Queue Management
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Speech Recognition
Status Tracking
Support Ticket Management
Surveys & Feedback
Template Management
Text to Speech
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Voice Mail
Widgets
Workflow Management
eCommerce Management
Visit WebsiteCompare App
AI/Machine Learning
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Audience Targeting
Auto-Responders
Automatic Call Distribution
Billing & Invoicing
Biometrics
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Campaign Management
Canned Responses
Cataloging/Categorization
Chat/Messaging
Chatbot
Communication Management
Computer Telephony Integration
Content Management
Conversion Rate Optimization
Customer Database
Customizable Branding
Dashboard
Data Extraction
Data Import/Export
Email Distribution
Email Management
Feedback Management
File Sharing
For Healthcare
Geotargeting
IVR / Voice Recognition
Intent Recognition
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Machine Learning
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Multi-Location
Natural Language Processing
Negative Feedback Management
Offline Form
On-Demand Communications
Online Forms
Performance Management
Performance Metrics
Personalization
Prioritization
Process/Workflow Automation
Queue Management
Real-time Consumer-facing Chat
Reporting/Analytics
Screen Sharing
Search/Filter
Self Service Portal
Social Media Integration
Speech Recognition
Status Tracking
Support Ticket Management
Surveys & Feedback
Template Management
Text to Speech
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Voice Mail
Widgets
Workflow Management
eCommerce Management
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Vozy Feature Reviews

2 reviewers had the following to say about Vozy's features:

jairo c.

Vozy

2018-12-31

pbx in the cloud, more efficient, more comfortable.

Pros

no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.

Cons

You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Numa M.

till today it has been a great service and excellent support

2018-02-10

been in contact with customers, family and friends

Pros

It is reliable, easy to use, and valuable from the money point of view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more