Vozy Features

Vozy

Cloud Phone System for today's Sales and Customer Support

5.0/5 (2 reviews)

Vozy Feature Summary

  • Customer engagement center
  • Quality management
  • Outbound call center
  • Call logging
  • Manual dialer
  • API
  • CRM integration
  • Call monitoring
  • Communication management
  • Mobile workforce control
  • Multi-location
  • Live / video conferencing
  • Instant messaging
  • Chat functionality
  • Collaboration tools
  • Request routing
  • Call transfer
  • Voice mail
  • Caller ID
  • Conversion optimization tools
  • Drag & drop interface
  • Widgets
  • Automated call center

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API (163 other apps)
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CRM Integration (73 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (94 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Competitor Feature Comparison

Vozy Feature Reviews

2 reviewers had the following to say about Vozy's features:

jairo calderon escobar

Vozy

2018-12-31

pbx in the cloud, more efficient, more comfortable.

Pros

no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.

Cons

You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Numa Mendoza

till today it has been a great service and excellent support

2018-02-10

been in contact with customers, family and friends

Pros

It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more