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WebinarJam vs WebinarNinja Comparison

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Overview

WebinarJam is a webinar hosting software which supports live casting, event streaming & webinar broadcasting with multi-language...

WebinarNinja is an all-in-one webinar platform that does the work for you. Focused on ease of use, this conversion-centered...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

262

5

4

3

2

1

128

60

31

17

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.3

193

5

4

3

2

1

109

52

15

6

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.
It's absolutely amazing that there is that closeness, that trust and that camaraderie when nobody actually meets at all.
It is a fantastic product in principal and has helped me develop an engaging extension to my online community and indeed growth.

Pros

Having them above the chat is a great placement. Being able to not only vote up questions, but that the questions and polls appear in the chat itself is brilliant.
The software is easy to use and the features got better and better over the years. It's a great price - quality balance.
The customer service is fabulous, they're a really great team. The promised features are also fantastic when they're working well.

Cons

1 minute delay to receivers --> bad for chat and live taking participants. Participants have problems to speak... don´t work for manys.
Problems with sales webinars (either bad usability - registration button behind cookie banner) or big problems with integrations (problems with 20% of users).
My overall experience was terrible and your customer service is shockingly bad - you took a recurring payment for the software after I had cancelled it.

Cons

This is without a doubt the worst webinar software around and I have used a large range of them. This is the first negative review I have ever written - it's that bad.
Once charged I tried to contact the customer support and been no response about my refund request.
What is worse is that they still sent out all emails - webinar is in 24 hours, webinar is in an hour, webinar is now to our 1,000 registrations.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features31
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Transcription
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Customizable Templates
  • Electronic Hand Raising
  • Email Reminders
  • Event Management
  • File Sharing
  • Live Chat
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Q&A Management
  • Real-Time Chat
  • Recording
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Total features31
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Transcription
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Customizable Templates
  • Electronic Hand Raising
  • Email Reminders
  • Event Management
  • File Sharing
  • Live Chat
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Q&A Management
  • Real-Time Chat
  • Recording
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support

Integrations

  • Total integrations26
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations9
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

PW
AvatarImg

Phyllis W.

Professional Training & Coaching, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WebinarNinja logo

WebinarNinja

The BEST webinar software, in my opinion!

Reviewed 3 years ago
Pros

I love so many things about WebinarNinja - The ease of use, the simple integration with Infusionsoft, the built-in templates for registration pages and thank you pages, the built-in email sequences, the built-in replay and evergreen features (without an additional fee!) and the stunning professional presentation my clients experience. I could not be happier!

Cons

While still a big improvement over Webinarjam, the navigation to modify existing webinars is a little tricky.