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WebinarJam vs Zoom Workplace Comparison

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Overview

Category Leaders

WebinarJam offers HD webinar broadcasting with interactive tools, analytics, and integration features for experts, educators,...

Category Leaders

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

273

5

4

3

2

1

136

61

31

19

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

5

4

3

2

1

9.5K

3.7K

511

57

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.
I love how intuitive and detailed it is. But at the core, for everything that it's capable of and all that it's got to offer it's pretty simple and easy to learn.
It's absolutely amazing that there is that closeness, that trust and that camaraderie when nobody actually meets at all.

Pros

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Cons

1 minute delay to receivers --> bad for chat and live taking participants. Participants have problems to speak... don´t work for manys.
My overall experience was terrible and your customer service is shockingly bad - you took a recurring payment for the software after I had cancelled it.
Limited options to change templates with your branding. It's missing the integration into CRM systems such as Salesforce.

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features74
  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Auto Framing
  • Automated Image & Video Editing
  • Automatic Transcription
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Creative Design
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Generative Fill
  • HD Audio/Video
  • Host Controls
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbox Management
  • Interactive Content
  • Lead Capture
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi hosts
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Booking
  • Online Registration
  • Payment Processing
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Q&A Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Survey/Poll Management
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Virtual Lobby
  • Visitor Registration
  • Whiteboard
  • Total features109
  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Auto Framing
  • Automated Image & Video Editing
  • Automatic Transcription
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Confirmation/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Creative Design
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Generative Fill
  • HD Audio/Video
  • Host Controls
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbox Management
  • Interactive Content
  • Lead Capture
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi hosts
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Booking
  • Online Registration
  • Payment Processing
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Q&A Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Survey/Poll Management
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Virtual Lobby
  • Visitor Registration
  • Whiteboard

Integrations

  • Total integrations39
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations377
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

JH
AvatarImg

Jodi H.

Nonprofit Organization Management, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

WebinarJam logo

WebinarJam

Jury is still out....

Reviewed 4 years ago

It's not plug and play! My experience has been laborious and stressful. I am working diligently, and have been for 2 months, to understand how to pull off a webinar with no issues, but haven't yet. That is a whole lot of effort with very little return.

Pros

The reporting is what separates Webinarjam from the other platforms being used like Zoom.

Cons

The training. It is baffling that a webinar company does not have a single teaching webinar on their product. Instead you have read the directions that read like a tech manual. It's not good. In addition, because there is no call in support, problems cannot be fixed when you are experiencing them. I sit in on the QA sessions, which are helpful for general issues, but not specific to individual issues...

SB
AvatarImg

Sandra B.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WebinarJam logo

WebinarJam

I love being able to do Webinars that are pre-recorder but look like live! the leverage is fantastic

Reviewed 7 years ago

Evergreen webinar so I create it once and keep using it which gives new leads and sales every week

Pros

the reminders, the fact that collects people's contacts to build my list, and that we can use the chat over and over again

Cons

I would like to have everyone inside on video like in zoom other than that I love everything else about it

CB
AvatarImg

Coenraad B.

Investment Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

WebinarJam logo

WebinarJam

WebinarJam Review

Reviewed 4 years ago

The only real benefit to this is that it can take more people in a meeting than Zoom, Otherwise nothing better

Pros

I thought it would be easy to set it up and run it.

Cons

I could not access the website when I was late for 1 minute. Also, it does not allow latecomers to my site. I f I set a weekly webinar for every Monday and something happens that I have to postpone it I cannot do it. I must set up a brand new one for the new date It requires a lot of bandwidth for my viewers who cannot see what happens if their internet is slow There is no way that I can determine if the people here and see me. I must always ask them. If I want to share my screen I cannot move from my current browser into another page and share which is not in that current browser

JA
AvatarImg

James A.

E-Learning, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WebinarJam logo

WebinarJam

WebinarJam is a good alternative for Zoom!

Reviewed 2 years ago

WebinarJam is very easy to use, specially if you are a newbie and don't have any technical background. This is also a good alternative for Zoom.

Pros

WebinarJam is very easy to use, convenient and have a fair pricing plan that you can choose depending on your budget.

Cons

I like least about WebinarJam is the default webinar signup page template.

Vendor response

Thank you for sharing your experience with WebinarJam! We're glad to hear it's been easy to use and a suitable alternative to Zoom.

YB
AvatarImg

Yvete B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WebinarJam logo

WebinarJam

What a powerhouse tool for the internet marketer

Reviewed 6 years ago

Ease of use, set up, configuration.

Pros

The private room, the YouTube and Facebook Live options in going live. The customer service is great and responsive (wish they'd be a tad more prompt, but they're a big help when they get back to you in 24-28 hours).

Cons

I wish it was on part with Zoom--giving the ability to show your face as well as a slideshow. This is the cutting edge of webinars now.

MC
AvatarImg

Michael C.

Professional Training & Coaching, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

WebinarJam logo

WebinarJam

Clunky and Support is difficult

Reviewed 3 years ago

I've found it difficult to get answer, the train modules are too fast and the support service takes too long. I have never seen the live support available.

Pros

There is not much I like . But probably the registration and analytics.

Cons

We can't upload high res images files for webinars. And the streaming quality loses clarity . Our webinars need to show high quality images. Much better options for this on ZOom

Vendor response

We're sorry to hear about your challenges with WebinarJam. We appreciate your feedback and understand the importance of high-quality images in webinars. We've noted your concerns about support responsiveness and are actively working to improve our service. If you'd like to discuss your experience further or explore solutions, please reach out to us.

BS
AvatarImg

Brian S.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

WebinarJam logo

WebinarJam

Do not buy this webinar system, you will lose lots of money and get no support!

Reviewed 3 years ago

We used WebinarJam because they market that it's easy to use and effective. It all sounds good until you spend so much money on marketing to send clients to the WebinarJam system and prospects complained every week that they could not view my video, they got booted off the webinar, prospects were not able to log into the webinar and so much more. I put out a support ticket on this issue and no one...

Pros

The Evergreen platform is a good idea if it works properly.

Cons

Prospects were not able to log in, people got booted off the webinar, administrators had a hard time starting a webinar and their support system was horrible. We lost so much money relying on this system for our webinars.

Vendor response

We're truly sorry to hear about your negative experience with WebinarJam. We've taken your feedback seriously and have been diligently working to improve our platform and support services. We understand the importance of reliability and customer satisfaction, and we'd like to invite you to give us another chance. We've made significant enhancements to address the issues you encountered, and we're confident that you'll find a much smoother and more reliable experience now.

FC
AvatarImg

Fernando C.

Information Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WebinarJam logo

WebinarJam

Webinars Combined With Marketing Tools

Reviewed 5 years ago

I've been using WebinarJam since it's creation and have found it the best for people looking to make offers and convert attendees into customers. I've used GotoWebinar and Zoom as well but find WebinarJam to have more features and less restrictions than any other platform.

Pros

Works with very few glitches, made with marketing and conversions in mind, good follow up tools.

Cons

Nothing that I can think of. It does everything you need it do.

KP
AvatarImg

Katie P.

E-Learning, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WebinarJam logo

WebinarJam

User friendly and great tech support

Reviewed 5 years ago

Fantastic... - quality software - does more than enough to meet my needs. - brilliant support team when I need them - always resolve my issue and quickly.

Pros

Value for money Ease of use - both for set up and for client No need to install anything on the viewers end (unlike Zoom etc) so more will tune in to the webinar. Awesome customer/tech support when I have a query/issue. Simple landing pages ready made - and a good variety of them.

Cons

It used to be a little too easy to accidentally NOT save all emails and messages as you write and edit them, but now that's been much improved in the system. The pre-webinar survey used to be displayed clearly on the thank you page, but now the newer layout/set up means it isn't which means I'm getting less surveys completed by my registrants. Saving and downloading the chat isn't always perfect - have had a few issues with that, but not enough to bother me too much.

AvatarImg

Verified reviewer

Media Production, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

WebinarJam logo

WebinarJam

WebinarJam is the best!

Reviewed 2 years ago

I really enjoy using WebinarJam and look forward to additional improvements in the Software.

Pros

The ability to insert video, and products right into the Broadcast.

Cons

Cons: 1.) Limit on hosts or guests you can have. Super important to be more competitive just look at Zoom. 2.) The PRICE, the price is too expensive. This needs to come down to reflect the current industry rates and to be more competitive. Being more expensive than other competitors in the industry is not a plus, and I feel it hurts getting WebinarJam in the hands of a larger customer base.

TA
AvatarImg

Tommy A.

Professional Training & Coaching, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WebinarJam logo

WebinarJam

Definitely the Best When It Comes To Webinars That Generate Sales

Reviewed 4 years ago

After using this for a couple of years, I've found out that WebinarJam stands out as the only one meant to generate sales. I do a weekly webinar and these guys make it so easy from announcing it, to getting subscribers, to selling a product. I also use Zoom (good for business meetings), and I've tried WebX & GoToMeeting but WebinarJam is the only one that will help you make money with their features.

Pros

It's difficult to really think of one thing that stands out in WebinarJam, but the built-in automated email platform makes it easy if you don't want to mess with your own platform. You can choose any number of announcement emails or follow-up emails that you want to automatically be sent out.

Cons

I wish that WebinarJam had a tool that allowed me to change the webinar start time/date when I've had a delay. Right now it requires you to create a brand new webinar and then get everyone to subscribe again.

AvatarImg
AvatarImg

Rafal M.

Management Consulting, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

WebinarJam logo

WebinarJam

Previously - outstanding, now - similar to competition

Reviewed 2 years ago

Few years ago WebinarJam was impressive platform thanks to "first mover advantage". A lot of features that you couldn't find anywhere else. But only way to organize webinars at that time was YouTube, ClickMeeting and some other, minor services. Currently (after "Zoom" era) almost all apps for webinars offers similar features. WJ still have some extra features but it is not worth to pay extra if you can find similar apps now. Anyway, it is still worth to consider if you plan to sell via webinars.

Pros

Here is what I like(d): + great mobile UX + evergreen webinars with "fake" participants option + a/b testing for registration pages + a lot of registration pages templates + participants segmentation and email editor + "automated" live offers to sell during live and evergreen webinars (CTA, images etc) + "push" emails after webinar (buy action) + super fast "reboot" mode if you are in troubles (ie. technical issues)

Cons

- impossible to stream from my website (embed) - no google analytics integration (UTM tracking to compare traffic sources or build ads for segmented sources) - automated webinars as a separate plan - lack of other apps integration - no simulcast (stream to FB/YT) - lack of advanced templates design - support is not always helpful (mostly they send links to QA pages)

Vendor response

Thank you for sharing your detailed feedback on WebinarJam. We appreciate your positive comments about its mobile UX, evergreen webinars, and automated selling features. We'll take note of your suggestions regarding streaming from websites, Google Analytics integration, and other app integrations for future enhancements.

WS
AvatarImg

Wendy S.

E-Learning, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

WebinarJam logo

WebinarJam

Worst customer service & glitchy platform around

Reviewed 4 years ago

Horrible. Lost sales from using this platform.

Pros

The features of this product are glitchy beyond belief. One of the most important components (confirming a correct time) was not working for my last email for 6000 families & when I tried to get support to fix it, I emailed customer service department & submitted tickets AND sent instagram & facebook messages with NO RESOLUTION. The confusion my clients had over the time of the webinar created so much extra work & definitely prevented sales from happening. Am still in disbelief that webinar jam does business like this. They'll take your money for annual plans but then do NOT come through with customer service. Now that my webinar is finished, I'l be looking into getting a refund & cancelling my service & will be looking into easy webinar or zoom.

Cons

Glitchy software, Said the new 4/0 would be better, it's not. Time confirmation doesn't work (confirms London time, not PST - very confusing to students), emails not reliable (almost half of my students said they never got emails from the platform), so many to list. Customer Service is the worst I've ever experienced & I work with approximately 10 online platforms to run my online education business.