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wolkvox Logo

Communication management system for contact centers

Last updated: August 2024

wolkvox Reviews

Overall rating

4.6

/5

100

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10

Reviews by rating

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Pros and cons

It is a great experience. I have seen other applications and I consider this the best in cost-benefit.
Its interface is user friendly and very easy to use. I like that I can have control and analysis of the operation metrics with a single click.
The product is a great promise, we need to work around to make it fully work.
No mobile app for answer request, Its only for Windows.
Sometimes is difficult to setup some of the points due you have to perform a lot of pre steps.
Windows App Client is not efficient. API response capacity is very limited.
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100 reviews