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PanTerra Networks

All-in-one simplifies communication & increases performance.

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PanTerra Networks Pricing, Features, Reviews and Alternatives

PanTerra Networks product overview

Price starts from

$

9.95

/momonth
Per User

What is PanTerra Networks?

PanTerra Streams is an all-in-one business communications platform for medium and enterprise businesses who want to turn communications into a competitive advantage. Offering unified communications, team messaging, file sync & share and business analytics from the only all-in-one, customizable cloud solution. Streams all-in-one approach seamlessly integrates all your business communications and sharing services into a single fully customizable, easy to use application that is HIPAA secure and can be centrally administered.

Key benefits of using PanTerra Networks

Reliability: Historically proven 99.999% service uptime. With redundancy built-in to every level, you can be confident in your business continuity 24/7/365.

Scalability: 100% cloud infrastructure means PanTerra delivers virtually unlimited scalability so you can deploy and accelerate growth anywhere in the world.

Security: The only cloud provider offering end-to-end HIPAA/HITECH compliance. Encryption happens in transit and in storage. Multi-Factor Authentication ensures secure data.

Service: Highest level Service Level Agreement (SLA) available offering 30-day money-back guarantee. 24/7/365 Quality of Service (QoS) monitor and maintenance.

Support: Award-winning, 30-second instant response live support is the best in the industry supporting voice, text, deskshare, web meeting, email and fax.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Live Online
Videos

PanTerra Networks pricing information

Value for money

4.3

/5

16

Price starts from

$

9.95

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PanTerra Networks features

Functionality

4.1

/5

16
Total Features133 11 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Contact Management
Mobile Access
Chat/Messaging

Functionality contenders

PanTerra Networks users reviews

Overall rating

4.4

/5

16

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

10

4

1

1

0

Pros
Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

CJ

Carlos J.

Cons
Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.

CJ

Carlos J.

Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.

NH

Nuur H.

Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Features and Good Customer Service

Reviewed 20 days ago

Overall, I have had a good experience with Pantera Networks. They have a good team of people.

Pros

Panterra offers a great price for the cost of the seats, and there are several seat options. In addition, there are many features that come with the service. I have been a customer for almost 15 years. Other companies have approached me, but no one has been able to offer more.

Cons

There is not a lot of communication with customers to update us on new features. There are emails about maintenance updates, but that's mainly it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great product, great customer support, I am a satisfied customer.

Reviewed 5 years ago

Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch...

Pros

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

Cons

They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Clunky, outdated, lacking features. There are better means of communication for sure.

Reviewed 3 years ago

I guess the only reason we still use it is the operator switch board. We're able to see if someone is available or not, and then send those calls to and fro.

Pros

There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really.

Cons

It's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Finally changed my VoIP providers and I am very happy.

Reviewed 5 years ago

Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch...

Pros

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

Cons

They do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Satisfied and would highly recommend it

Reviewed 5 years ago

We are an IT company in business for more than 16 years. We have used VOiP services before; coupled with various project management tools. We provide network support as well as digital solutions to SMEs. 2 years ago, we switched to Panterra's unified communications and we now don't use anything other than their services.

Pros

Panterra have helped us cut down our costs dramatically.

Cons

Tech support and helpline are a bit slow to respond. Sometimes you have to wait 15-20 minutes on the call.

Vendor response

Thank You for your review. I am not sure when you ran into delays with our support team. I wanted to let you know that we have increased our customer support team staff, to insure that we offer a 30 second response time to our customers. Not only do you have the ability to call into support 24/7/365 but we also offer IM and Email as additional avenues to reach our award winning support team. Thanks again for the positive review.

PanTerra Networks FAQs and common questions

PanTerra Networks has the following pricing plans:
Starting from: $9.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


PanTerra Networks has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


PanTerra Networks supports the following languages:
English


PanTerra Networks supports the following devices:
Android, iPhone, iPad


Yes, PanTerra Networks has an API available for use.


PanTerra Networks integrates with the following applications:
Salesforce Essentials, Microsoft Outlook, Google Workspace, Microsoft 365, HubSpot CRM, Zendesk


PanTerra Networks offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

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