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PanTerra Networks vs InGenius Comparison

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Overview

PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application...

Increase agent productivity and earn happier customers with a seamless connection between your CRM and business phone system....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

9.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

10

4

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.8

5

4

3

2

1

4

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

CJ

Carlos J.

Pros

Not enoughreviews yet

Cons

Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.

CJ

Carlos J.

Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.

NH

Nuur H.

Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages.

AR

Anonymous Reviewer

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features132
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automatic Backup
  • Automatic Call Distribution
  • Blended Call Center
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • Engagement Tracking
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • Forum / Discussion Board
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • Offline Access
  • Open Database Design
  • Outbound Call Center
  • Password Management
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Prioritization
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Projections
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Telemarketing Management
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management
  • Total features55
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automatic Backup
  • Automatic Call Distribution
  • Blended Call Center
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Encryption
  • Engagement Tracking
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • Forum / Discussion Board
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • Offline Access
  • Open Database Design
  • Outbound Call Center
  • Password Management
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Prioritization
  • Progress Tracking
  • Progressive Dialer
  • Project Management
  • Project Planning
  • Projections
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Telemarketing Management
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations9
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM