App comparison

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Ytel Logo

Ytel

3.9
(25)

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Awarded Outbound Contact Center Software (24/7 U.S. Support)

(5)

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Ytel Alternatives & Competitors

Top 1 free alternatives

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Five9 logo
4.2
(461)

Cloud contact and call center software

Features

Total

Five9 logo
Ytel logo

59

122

76

features in common

59

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(461)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

Ytel logo

Ytel user ratings

Functionality

4.2
(25)

Unique features

  • Inbound Reporting

    N/A

  • Call Duration

    N/A

  • VoIP

    N/A

Pricing

Value for money

Five9 logo
4.1

0.8

Ytel logo
3.3

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Kavkom logo
4.7
(56)

Predictive dialer and telephony software for telemarketers

Features

Total

Kavkom logo
Ytel logo

42

63

76

features in common

42

features in common

Kavkom logo

Kavkom user ratings

Functionality

4.5
(56)

Unique features

  • Calendar/Reminder System

  • Activity Dashboard

  • Email Marketing

Ytel logo

Ytel user ratings

Functionality

4.2
(25)

Unique features

  • Caller ID

  • Multi-Channel Communication

  • Live Chat