Yeastar Cloud PBX Comparison

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Overview

Yeastar Cloud PBX is a unified communications software that provides businesses with private branch exchange systems and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Cons

  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features41
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Audit Trail
  • Automatic Call Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Communication Management
  • Communications Diagnostics
  • Computer Telephony Integration
  • Contact Management
  • Customizable Caller ID
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • IVR / Voice Recognition
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real Time Analytics
  • Reporting & Statistics
  • Role-Based Permissions
  • Search Functionality
  • Two-Way Audio & Video
  • Video Call Recording
  • Voice Mail

Integrations

  • Total integrations7
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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