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Yesware Reviews - Page 5
178 reviews
Recommended
Josh B.
Construction, 51-200 employees
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Not sure if the product performs well at its other functions, but I didn't see results with email/ attachment tracking.
I used this product while shopping for software to track email attachments; Yesware flogs that feature heavily on their website. The Pro was that their Outlook integration is pretty concise. A small button in the Outlook ribbon gives you access to a dropdown containing your Yesware dashboard. Given that I was only interested in this product to subtly see who'd opened or shared my emails, the key information was very easily found.
I don't know what the issue was but the product never seemed to work. It told me emails I'd sent hadn't been opened... when I'd actually sent them to a peer at a neighboring desk and watched him open the message. I allowed several days for the system to update but didn't see a status change. This strongly influenced my decision to not recommend this product to my superiors.
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Individual & Family Services, 11-50 employees
Used daily for 1-2 years
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This does save us about 50 hrs of straight emailing time per month!
Helps our office admins send out the same replies and answers to many clients every day without having to type them fresh (using yesware templates)
Can be a bit kludgy at times, working within Gmail. We often have to draft and format our emails in gmail itself, then paste over to a yesware template to preserve the exact formatting we want.
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