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Yodel Logo

Yodel

4.2
(17)

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Business phone system for streamlining customer service

(2)

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Yodel Pricing, Features, Reviews and Alternatives

Yodel FAQs

Q. What type of pricing plans does Yodel offer?

Yodel has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Yodel?

Yodel has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Yodel support?

Yodel supports the following languages:
English


Q. Does Yodel support mobile devices?

Yodel supports the following devices:
Android, iPad, iPhone


Q. Does Yodel offer an API?

Yes, Yodel has an API available for use.


Q. What other apps does Yodel integrate with?

Yodel integrates with the following applications:
Make, Zapier, Microsoft Teams, Drift, Slack


Q. What level of support does Yodel offer?

Yodel offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Yodel product overview

Price starts from

25

Per month

Per Feature

What is Yodel?

Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across the organization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation

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Starting from

25

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Yodel pricing information

Value for money

4.2

/5

17

Starting from

25

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Yodel features

Functionality

3.9

/5

17

Total features

47

9 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
API
Alerts/Notifications
Reporting & Statistics
Contact Management
Call Recording
Mobile Access

Functionality contenders

Yodel users reviews

Overall Rating

4.2

/5

17

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

8

7

0

1

1

Pros
Fantastic customer support. Very flexible product and a great overall experience.
This is already a great product—and the developers seem to be all over making it better.
It worked pretty flawlessly, with excellent sound quality.
Cons
When I signed up it charged per team and phone line. I still get just one line, one voicemeail.
When a call comes in it takes a while to notify people and multiple people can answer at the same time without realizing it and it sounds really stupid to the caller.
Problem is answering calls ... many times they're already hung up by the time I'm able to get to the call. It's got some major refining in the area of speed and efficiency.

Overall rating contenders

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