Zadarma Reviews

Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

4.09/5 (23 reviews)

Anonymous

I soon came to appreciate how this VoIP contributes to efficient & economical business communication

Used daily for less than 6 months
Reviewed 2017-12-06
Review Source: Capterra

Zadarma's range of supported VoIP features provides excellent value. In particular I find that their virtual number deals make sound business sense. By taking virtual numbers, small and medium size firms are able to compete on international markets in a way previously only open to large companies. For example, from my office in the USA I can open and run virtual offices in the UK, India, Russia and many other leading business centers. It saves a small fortune in office, personnel and travel expenses while tapping into growing markets. I also find their free cloud PBX (they also call it a business phone system) brings many benefits to both the employees who communicate through it, and customers who call the firm. Since they can receive calls on a desktop computer, IP phone and smart phone, or forward these calls to mobiles and landlines, those important business calls no longer get missed. In my experience, customers certainly appreciate a positive calling experience. This significantly increases the possibility of that customer placing an order and coming back again to make subsequent orders. Finally, there is no denying that the cost savings are a big attraction. It is hard for landline service providers to compete when they have to carry the heavy costs of phone cabinet and wiring installations and repair. This VoIP service seems to me to be a much more economical choice without compromising on call quality.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Burak Faruk

Exceptionally Good

Used daily for 2+ years
Reviewed 2019-02-10
Review Source: Capterra

Easy to use. Tons of features. Cheap international calls. High quality audio. Free sip connections. A+++

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Daniel Ockrin

Poor and Unreasonable Customer Service Initially

Used daily for less than 6 months
Reviewed 2018-03-28
Review Source: Capterra

I was able to receive International SMS from Israel cheaply. The account verification process and the support ticket process are cumbersome and wearisome to pursue.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

oleksander natalenko

The service and quality is good, While CS was poor for a while; however lately it was improved

Used daily for 2+ years
Reviewed 2017-12-04
Review Source: Capterra

easy to use, exception installation and application. moneywise is reasonable

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Anonymous

Outstanding Service

Used daily for 1-2 years
Reviewed 2019-01-31
Review Source: Capterra

I have saved money by having a phone number in a far country. This also encouraged people in that country to call me easily because for them they make local phone calls. I think Zadarma is an outstanding company that must be appreciated and supported in order to continue. It did make my life a lot easier, personally and for business. And I am sure it is helping many others too.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

William Clevenger

Support and Implementation Instructions Beyond Poor

Used daily for free trial
Reviewed 2018-09-21
Review Source: Capterra

This may be an extraordinary piece of software but I cannot base my business on a piece of software where the support organization cannot communicate and where the installation/integration instructions cannot be reasonably followed. They need a technical person with good English skills to go through their implementation directions and they have got to have people who can speak English on their support line before I will reconsider this product.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Alex Lashkov

Reliable and cost-effective solution

Used daily for less than 6 months
Reviewed 2019-03-01
Review Source: Capterra

I run a company in the US (Florida), and we have customers in States and worldwide (most of them in Europe). We are exploring new markets/target audiences, and switched to pure b2b to the mix of b2b and b2c. Now some of the new customers are calling our main office (we are trying to move communication to email/chats, but that just don't often work, people want to get a consultation by voice - don't know why). So, we needed a solution to set up calls without buying own hardware/software and managing this stuff. I've come across Zadarma's site and found their rates very pleasant compared to other providers, so I decided to give it a try. For now, we are using it for several months already, and almost everything is fine: no outages, charges are accurate (and still low).

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Roman Shpount

Great reliable service!

Used daily for 2+ years
Reviewed 2017-12-04
Review Source: Capterra

This is great service which allows us to get phone numbers in multiple countries. Quality and reliability is great. We monitor all of our phone numbers and Zadarma numbers consistently show 4+ MOS scores

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Mark Smyth

I have been using Zadarma since near the time of their conception and they have saved me THOUSANDS !

Used daily for 2+ years
Reviewed 2017-12-04
Review Source: Capterra

Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Dima Varshavsky

Very easy to use and useful product

Used daily for 1-2 years
Reviewed 2019-01-31
Review Source: Capterra

Overall experience is great, this service is very good value for money

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Somhairle Watson

A fantastic service for small companies

Used daily for 1-2 years
Reviewed 2019-01-28
Review Source: Capterra

Zadarma is a great phone system for small businesses. It's easy to set up lines, extensions and numbers and it's very reliable.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Irina Tsumarava

Ease of use is the key

Used daily for 1-2 years
Reviewed 2018-09-17
Review Source: Capterra

Zadarma is simple and easy to use. Non-tech guys will get along with it quickly. Phone calls quality is decent.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Dan Volshin

good

Used daily for 1-2 years
Reviewed 2017-12-05
Review Source: Capterra

Less expensive and friendly user. You can connect to the support when you need their assistance. Overall good

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Paul Zehr

Bulgarian phone in Canada

Used monthly for 1-2 years
Reviewed 2019-01-29
Review Source: Capterra

I have never had any problems dealing with Zadarma. I don't think I ever tried contacting customer service. The ability to pay for services is very easy.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

ATHANASIOS TELLIOS

Quality Services of Zadarma project

Used weekly for 1-2 years
Reviewed 2019-01-31
Review Source: Capterra

It is a great project which for me personally has opened up my business activities in fields i was not aware at all i could do.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

David Anderson

Over all good.

Used daily for 1-2 years
Reviewed 2017-12-04
Review Source: Capterra

Easy to setup individual extensions, call statistics and charts and call geography. Incoming routes from other providers. Webphone and sms support being able to add to my own website.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Anonymous

SMS delivery was not working and they refused to refund

Used daily for less than 6 months
Reviewed 2018-08-29
Review Source: Capterra

I was trying to get SMS delivery service, however Zadarma di not work.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Anonymous

Useless software

Used daily for free trial
Reviewed 2019-04-17
Review Source: Capterra

Scam-like software, don't fall for it

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Don Srinath Gamage

Value for money when you need international roaming

Used daily for less than 6 months
Reviewed 2019-01-31
Review Source: Capterra

Overall I consider this a great service with very useful features.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Anonymous

Best solution for virtual phone systems

Used daily for less than 6 months
Reviewed 2018-09-28
Review Source: Capterra

With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do.

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Michael Makeyev

Don't waste your time

Used daily for less than 6 months
Reviewed 2017-12-04
Review Source: Capterra

The service is cheap, but customer service is HORRIBLE to say the least...

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Nicolas Rivera Guerrero

Rating only

Reviewed 2019-04-16
Review Source: GetApp


Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Станислав Садыков

Rating only

Reviewed 2019-05-02
Review Source: GetApp


Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users