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ZaiConversations

Cloud-based communication solution for SMBs

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ZaiConversations Alternatives

How do ZaiConversations alternatives compare?

Convoso and NICE CXone stand out as its top competitors based on similarity, popularity and user reviews. When comparing ZaiConversations to its top 100 alternatives, Webex has the highest rating, with Zendesk as the runner-up, and ZaiConversations ranking 68th place. Webex has the most reviews with a total of 5,639, while ZaiConversations has 10. Users say Webex tops the list for value for money followed by Zoho Desk, while ZaiConversations comes in 59th. Users also say Webex and Zendesk are the easiest to use, while ZaiConversations takes 66th place.

What are the top 5 alternatives to ZaiConversations?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to ZaiConversations

Convoso logo

Convoso

4.5
(31)

Dial Smarter, Not Harder

Features

Total

Convoso logo
ZaiConversations logo

27

66

31

features in common

27

features in common

Convoso logo

Convoso's unique features

  • Reporting & Statistics

  • Call List Management

  • Answering Machine Detection

  • Automatic Lead Distribution

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Voice Mail

  • Chat/Messaging

  • Activity Dashboard

Starting from

$90/month

Value for money

Convoso logo
4.3

0.7

ZaiConversations logo
5.0

What users say about Convoso's value for money

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

MV

Michael V.

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

Features

Total

NICE CXone logo
ZaiConversations logo

28

117

31

features in common

28

features in common

NICE CXone logo

NICE CXone's unique features

  • Automated Routing

  • Support Ticket Management

  • Call Routing

  • Speech-to-Text Analysis

ZaiConversations logo

ZaiConversations' unique features

  • Call Reporting

  • Real Time Monitoring

  • Interaction Tracking

Starting from

$100/month

Value for money

NICE CXone logo
4.0

1.0

ZaiConversations logo
5.0

What users say about NICE CXone's value for money

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
ZaiConversations logo

27

178

31

features in common

27

features in common

Zendesk logo

Zendesk's unique features

  • Multiple User Accounts

  • AB Testing

  • Procurement Management

  • Workflow Configuration

ZaiConversations logo

ZaiConversations' unique features

  • Call Transfer

  • Real Time Reporting

  • Contact Database

  • Callback Scheduling

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.9

ZaiConversations logo
5.0

What users say about Zendesk's value for money

I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.

AR

Anonymous Reviewer

Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.

AR

Anonymous Reviewer

Bitrix24 logo

Bitrix24

4.0
(495)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
ZaiConversations logo

24

365

31

features in common

24

features in common

Bitrix24 logo

Bitrix24's unique features

  • Utilization Reporting

  • Graphical Workflow Editor

  • Customizable Branding

  • Real-Time Chat

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Call Reporting

  • Real Time Reporting

  • Callback Scheduling

Starting from

$49/month

Value for money

Bitrix24 logo
4.2

0.8

ZaiConversations logo
5.0

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Bright Pattern logo

Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

Features

Total

Bright Pattern logo
ZaiConversations logo

27

74

31

features in common

27

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Knowledge Base Management

  • Call Tracking

  • Automatic Lead Distribution

  • Appointment Management

ZaiConversations logo

ZaiConversations' unique features

  • Voice Mail

  • Interaction Tracking

  • Contact Database

  • Alerts/Notifications

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

0.2

ZaiConversations logo
5.0

What users say about Bright Pattern's value for money

I was part of implementing this software, it was easy to train and easy for agents to learn. The software has great documentation if you need assistance, otherwise their support team has been great.

HD

Heidi D.

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

Five9 logo

Five9

4.2
(400)

Cloud contact and call center software

Features

Total

Five9 logo
ZaiConversations logo

31

117

31

features in common

31

features in common

Five9 logo

Five9's unique features

  • Agent Interface

  • Collaboration Tools

  • Phone Key Input

  • Process/Workflow Automation

ZaiConversations logo

ZaiConversations' unique features

  • No unique features

Starting from

$100/month

Value for money

Five9 logo
4.0

1.0

ZaiConversations logo
5.0

What users say about Five9's value for money

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
ZaiConversations logo

30

165

31

features in common

30

features in common

LiveAgent logo

LiveAgent's unique features

  • Email Alerts

  • Support Ticket Management

  • Remote Access/Control

  • Screen Sharing

ZaiConversations logo

ZaiConversations' unique feature

  • Interaction Tracking

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.3

ZaiConversations logo
5.0

What users say about LiveAgent's value for money

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.

MP

Mark P.

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(531)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
ZaiConversations logo

26

181

31

features in common

26

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Quality Assurance

  • Electronic Signature

  • Workflow Configuration

  • Utility Billing

ZaiConversations logo

ZaiConversations' unique features

  • Call Reporting

  • Voice Mail

  • Real Time Analytics

  • Real Time Reporting

Value for money

Salesforce Service Cloud logo
4.1

0.9

ZaiConversations logo
5.0

What users say about Salesforce Service Cloud's value for money

I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.

AR

Anonymous Reviewer

I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.

EO

Elaida O.

Aircall logo

Aircall

4.3
(251)

Phone system for support and sales teams

Features

Total

Aircall logo
ZaiConversations logo

28

95

31

features in common

28

features in common

Aircall logo

Aircall's unique features

  • Progressive Dialer

  • Assignment Management

  • Call Tagging

  • Time Zone Tracking

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Campaign Management

  • Chat/Messaging

Starting from

$30/month

Value for money

Aircall logo
4.1

0.9

ZaiConversations logo
5.0

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Jeff G.

InGenius logo

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

Features

Total

InGenius logo
ZaiConversations logo

21

55

31

features in common

21

features in common

InGenius logo

InGenius' unique features

  • Auto-Dialer

  • Progressive Dialer

  • Real-time Updates

  • Communication Management

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • API

  • Voice Mail

  • Call Scripting

3CX logo

3CX

4.5
(249)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

3CX logo
ZaiConversations logo

29

112

31

features in common

29

features in common

3CX logo

3CX's unique features

  • Search/Filter

  • Activity/News Feed

  • Drag & Drop

  • Third Party Integrations

ZaiConversations logo

ZaiConversations' unique features

  • Campaign Management

  • Real Time Reporting

Starting from

$145/year

Value for money

3CX logo
4.3

0.7

ZaiConversations logo
5.0

What users say about 3CX's value for money

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

GoToConnect logo

GoToConnect

4.5
(594)

The first-ever truly unified voice and video solution.

Features

Total

GoToConnect logo
ZaiConversations logo

22

95

31

features in common

22

features in common

GoToConnect logo

GoToConnect's unique features

  • Multiple Scripts

  • Time Zone Tracking

  • Task Management

  • Active Directory Integration

ZaiConversations logo

ZaiConversations' unique features

  • Call Transfer

  • Call Reporting

  • Interaction Tracking

  • Activity Dashboard

Starting from

$19.95/month

Value for money

GoToConnect logo
4.5

0.5

ZaiConversations logo
5.0

What users say about GoToConnect's value for money

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
ZaiConversations logo

26

87

31

features in common

26

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Call Scheduling

  • Call Disposition

  • Lead Qualification

  • Multiple Parties

ZaiConversations logo

ZaiConversations' unique features

  • Call Reporting

  • Real Time Analytics

  • Callback Scheduling

  • Customer History

Value for money

ChaseData CCaaS logo
4.7

0.3

ZaiConversations logo
5.0

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(126)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
ZaiConversations logo

30

121

31

features in common

30

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Multi-Channel Data Collection

  • File Sharing

  • Dashboard

  • Gamification

ZaiConversations logo

ZaiConversations' unique feature

  • Interaction Tracking

Starting from

$75/month

Value for money

Genesys Cloud CX logo
3.9

1.1

ZaiConversations logo
5.0

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

Ytel logo
ZaiConversations logo

27

77

31

features in common

27

features in common

Ytel logo

Ytel's unique features

  • Call Volume

  • Call Duration

  • Call List Management

  • Call Disposition

ZaiConversations logo

ZaiConversations' unique features

  • Interaction Tracking

  • Real Time Analytics

  • Alerts/Notifications

  • Activity Dashboard

Starting from

$100/month

Value for money

Ytel logo
3.3

1.7

ZaiConversations logo
5.0

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

Newfies-Dialer logo
ZaiConversations logo

24

55

31

features in common

24

features in common

Newfies-Dialer logo

Newfies-Dialer's unique features

  • Caller ID

  • Monitoring

  • Customizable Fields

  • Auto-Dialer

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Multi-Channel Communication

  • Customer History

  • Chat/Messaging

RingCentral Contact Center logo

RingCentral Contact Center

4.3
(161)

The Collaborative Contact Center solution from the industry

Features

Total

RingCentral Contact Center logo
ZaiConversations logo

29

87

31

features in common

29

features in common

RingCentral Contact Center logo

RingCentral Contact Center's unique features

  • Multi-Channel Management

  • File Transfer

  • Calendar Management

  • Predictive Dialer

ZaiConversations logo

ZaiConversations' unique features

  • Customer History

  • Alerts/Notifications

Value for money

RingCentral Contact Center logo
4.0

1.0

ZaiConversations logo
5.0

What users say about RingCentral Contact Center's value for money

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

uContact logo

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

uContact logo
ZaiConversations logo

29

71

31

features in common

29

features in common

uContact logo

uContact's unique features

  • FCC Compliance

  • Survey/Poll Management

  • Auto-Dialer

  • Workforce Management

ZaiConversations logo

ZaiConversations' unique features

  • Interaction Tracking

  • Customer History

contactSPACE logo

contactSPACE

4.8
(11)

Intuitive cloud contact center software solution

Features

Total

contactSPACE logo
ZaiConversations logo

31

105

31

features in common

31

features in common

contactSPACE logo

contactSPACE's unique features

  • Lead Management

  • Real Time Data

  • Call Scheduling

  • Campaign Analytics

ZaiConversations logo

ZaiConversations' unique features

  • No unique features

Value for money

contactSPACE logo
4.2

0.8

ZaiConversations logo
5.0

What users say about contactSPACE's value for money

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

Squaretalk logo

Squaretalk

4.8
(43)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
ZaiConversations logo

29

101

31

features in common

29

features in common

Squaretalk logo

Squaretalk's unique features

  • Monitoring

  • Agent Interface

  • Purchasing & Receiving

  • Reporting/Analytics

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Voice Mail

Value for money

Squaretalk logo
4.6

0.4

ZaiConversations logo
5.0

What users say about Squaretalk's value for money

The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.

DP

Daniel P.

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

Qubicles logo
ZaiConversations logo

22

62

31

features in common

22

features in common

Qubicles logo

Qubicles' unique features

  • Caller ID

  • Progressive Dialer

  • Search/Filter

  • Customizable Reports

ZaiConversations logo

ZaiConversations' unique features

  • Call Transfer

  • Voice Mail

  • Real Time Reporting

  • Activity Dashboard

Starting from

$19.99/month

Value for money

Qubicles logo
4.8

0.2

ZaiConversations logo
5.0

What users say about Qubicles' value for money

More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application.

JT

Jennifer T.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

MB

Mario B.

ReadyMode logo

ReadyMode

3.9
(17)

Predictive dialer and CRM for call centers.

Features

Total

ReadyMode logo
ZaiConversations logo

25

58

31

features in common

25

features in common

ReadyMode logo

ReadyMode's unique features

  • Call Tracking

  • Automatic Lead Distribution

  • Auto-Dialer

  • Predictive Dialer

ZaiConversations logo

ZaiConversations' unique features

  • Real Time Monitoring

  • Real Time Reporting

  • Interaction Tracking

  • Customer History

Value for money

ReadyMode logo
3.6

1.4

ZaiConversations logo
5.0

What users say about ReadyMode's value for money

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

Features

Total

Alvaria CX Suite logo
ZaiConversations logo

17

34

31

features in common

17

features in common

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • FTC Compliance

  • Compliance Management

  • Real-Time Chat

  • Reporting/Analytics

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Alerts/Notifications

  • Chat/Messaging

  • Real Time Reporting

Value for money

Alvaria CX Suite logo
3.5

1.5

ZaiConversations logo
5.0

What users say about Alvaria CX Suite's value for money

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

Alvaria Cloud logo

Alvaria Cloud

4.4
(16)

The Premier Enterprise Cloud Contact Center Solution

Features

Total

Alvaria Cloud logo
ZaiConversations logo

23

38

31

features in common

23

features in common

Alvaria Cloud logo

Alvaria Cloud's unique features

  • Real Time Data

  • Predictive Dialer

  • Performance Management

  • Progressive Dialer

ZaiConversations logo

ZaiConversations' unique features

  • Call Transfer

  • Call Reporting

  • Real Time Monitoring

  • Customer History

Value for money

Alvaria Cloud logo
4.1

0.9

ZaiConversations logo
5.0

What users say about Alvaria Cloud's value for money

The CX is robust and an outstanding feature on how our calls are delivered. The phone reps love the VIA Engagement center as they can see there performance and calls stats on a daily basis.

DM

David M.

It's a great product recommendable to use especially for big brands to help in supporting their customers.

RS

RONALD S.

Easycall Cloud logo

Easycall Cloud

4.3
(11)

Software for managing agents, VoIP & call center operations

Features

Total

Easycall Cloud logo
ZaiConversations logo

27

45

31

features in common

27

features in common

Easycall Cloud logo

Easycall Cloud's unique features

  • Data Import/Export

  • Monitoring

  • Reporting & Statistics

  • Call Routing

ZaiConversations logo

ZaiConversations' unique features

  • Customer History

  • Alerts/Notifications

  • Blended Call Center

  • Chat/Messaging

Value for money

Easycall Cloud logo
4.7

0.3

ZaiConversations logo
5.0

What users say about Easycall Cloud's value for money

Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.

Melquisedeque S.

I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.

Filipe P.

XCALLY logo

XCALLY

4.8
(87)

Omnichannel contact center management

Features

Total

XCALLY logo
ZaiConversations logo

26

59

31

features in common

26

features in common

XCALLY logo

XCALLY's unique features

  • Video Conferencing

  • SMS Messaging

  • Call List Management

  • Email Management

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • Activity Dashboard

  • Alerts/Notifications

  • Customer History

Value for money

XCALLY logo
4.7

0.3

ZaiConversations logo
5.0

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

CloudTalk logo

CloudTalk

4.4
(239)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
ZaiConversations logo

30

125

31

features in common

30

features in common

CloudTalk logo

CloudTalk's unique features

  • VoIP

  • Call List Management

  • FTC Compliance

  • PBX

ZaiConversations logo

ZaiConversations' unique feature

  • Chat/Messaging

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.7

ZaiConversations logo
5.0

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Aloware logo

Aloware

4.6
(28)

so much more than just a sales dialer

Features

Total

Aloware logo
ZaiConversations logo

22

46

31

features in common

22

features in common

Aloware logo

Aloware's unique features

  • Call List Management

  • Lead Capture

  • Lead Management

  • Auto-Dialer

ZaiConversations logo

ZaiConversations' unique features

  • Voice Mail

  • Real Time Monitoring

  • Interaction Tracking

  • Call Scripting

Starting from

$50/month

Value for money

Aloware logo
4.4

0.6

ZaiConversations logo
5.0

What users say about Aloware's value for money

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

DialerAI logo

DialerAI

(0)

Predictive dialer solution for call centers

Features

Total

DialerAI logo
ZaiConversations logo

21

38

31

features in common

21

features in common

DialerAI logo

DialerAI's unique features

  • Reporting/Analytics

  • Reporting & Statistics

  • Call Routing

  • Live Chat

ZaiConversations logo

ZaiConversations' unique features

  • Real Time Monitoring

  • Contact Database

  • Multi-Channel Communication

  • Real Time Analytics

Ricochet360 logo

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

Ricochet360 logo
ZaiConversations logo

23

96

31

features in common

23

features in common

Ricochet360 logo

Ricochet360's unique features

  • Social Media Integration

  • Live Chat

  • Task Management

  • FTC Compliance

ZaiConversations logo

ZaiConversations' unique features

  • Real Time Monitoring

  • Real Time Reporting

  • Real Time Analytics

  • Alerts/Notifications

Value for money

Ricochet360 logo
4.9

0.1

ZaiConversations logo
5.0

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

ClarityTel logo

ClarityTel

4.7
(7)

VoIP-based communication management solution

Features

Total

ClarityTel logo
ZaiConversations logo

18

27

31

features in common

18

features in common

ClarityTel logo

ClarityTel's unique features

  • Call Tracking

  • Reporting/Analytics

  • Auto-Dialer

  • Call Routing

ZaiConversations logo

ZaiConversations' unique features

  • Alerts / Escalation

  • API

  • CRM

  • Real Time Reporting

CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

Features

Total

CallShaper logo
ZaiConversations logo

23

59

31

features in common

23

features in common

CallShaper logo

CallShaper's unique features

  • Caller ID

  • Monitoring

  • Workforce Management

  • List Management

ZaiConversations logo

ZaiConversations' unique features

  • Call Reporting

  • Voice Mail

  • Interaction Tracking

  • Customer History

Value for money

CallShaper logo
4.9

0.1

ZaiConversations logo
5.0

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

HoduCC logo

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Features

Total

HoduCC logo
ZaiConversations logo

23

59

31

features in common

23

features in common

HoduCC logo

HoduCC's unique features

  • Preview Dialer

  • Answering Machine Detection

  • Collaboration Tools

  • File Transfer

ZaiConversations logo

ZaiConversations' unique features

  • Call Reporting

  • Voice Mail

  • Interaction Tracking

  • Callback Scheduling

Starting from

$400

Value for money

HoduCC logo
4.5

0.5

ZaiConversations logo
5.0

What users say about HoduCC's value for money

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

wolkvox logo

wolkvox

4.7
(50)

Communication management system for contact centers

Features

Total

wolkvox logo
ZaiConversations logo

30

103

31

features in common

30

features in common

wolkvox logo

wolkvox's unique features

  • Lead Management

  • Real Time Data

  • Social Media Integration

  • Monitoring

ZaiConversations logo

ZaiConversations' unique feature

  • Customer History