ZaiConversations Alternatives, Competitors & Similar Software

Features

Total

27

66

31

features in common

27

features in common

Convoso's unique features

Reporting & Statistics
Call List Management
Answering Machine Detection
Automatic Lead Distribution

ZaiConversations' unique features

Alerts / Escalation
Voice Mail
Chat/Messaging
Activity Dashboard

Pricing

Starting from

$90/month

Value for money

4.3

0.7

5.0

What users say about Convoso's value for money

Read all reviews

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

MV

Michael V.

Categories in common

Features

Total

28

117

31

features in common

28

features in common

NICE CXone's unique features

Automated Routing
Support Ticket Management
Call Routing
Speech-to-Text Analysis

ZaiConversations' unique features

Call Reporting
Real Time Monitoring
Interaction Tracking

Pricing

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about NICE CXone's value for money

Read all reviews

Everything, real-time management, reporting, learning is very nice to use. Best part of this is on the go feature, you can login from anywhere to manage your workforce swiftly.

SS

Somveer S.

Is a easy tool super useful to contact internal and external persons, have different options for reporting, charts that help you to evaluate you and your team.

AB

Alejandra B.

Categories in common

Features

Total

27

178

31

features in common

27

features in common

Zendesk's unique features

Multiple User Accounts
AB Testing
Procurement Management
Workflow Configuration

ZaiConversations' unique features

Call Transfer
Real Time Reporting
Contact Database
Callback Scheduling

Pricing

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

Read all reviews

I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.

AR

Anonymous Reviewer

Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.

AR

Anonymous Reviewer

Categories in common

Features

Total

24

365

31

features in common

24

features in common

Bitrix24's unique features

Utilization Reporting
Graphical Workflow Editor
Customizable Branding
Real-Time Chat

ZaiConversations' unique features

Alerts / Escalation
Call Reporting
Real Time Reporting
Callback Scheduling

Pricing

Starting from

$49/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Read all reviews

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Categories in common

Features

Total

27

74

31

features in common

27

features in common

Bright Pattern's unique features

Knowledge Base Management
Call Tracking
Automatic Lead Distribution
Appointment Management

ZaiConversations' unique features

Voice Mail
Interaction Tracking
Contact Database
Alerts/Notifications

Pricing

Starting from

$70/month

Value for money

4.8

0.2

5.0

What users say about Bright Pattern's value for money

Read all reviews

I was part of implementing this software, it was easy to train and easy for agents to learn. The software has great documentation if you need assistance, otherwise their support team has been great.

HD

Heidi D.

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

Categories in common

Features

Total

31

117

31

features in common

31

features in common

Five9's unique features

Agent Interface
Collaboration Tools
Phone Key Input
Process/Workflow Automation

ZaiConversations' unique features

No unique features

Pricing

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about Five9's value for money

Read all reviews

Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.

DM

Dedrick M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

Categories in common

Features

Total

30

165

31

features in common

30

features in common

LiveAgent's unique features

Email Alerts
Support Ticket Management
Remote Access/Control
Screen Sharing

ZaiConversations' unique feature

Interaction Tracking

Pricing

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

Read all reviews

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.

MP

Mark P.

Categories in common

Features

Total

26

181

31

features in common

26

features in common

Salesforce Service Cloud's unique features

Quality Assurance
Electronic Signature
Workflow Configuration
Utility Billing

ZaiConversations' unique features

Call Reporting
Voice Mail
Real Time Analytics
Real Time Reporting

Pricing

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Read all reviews

I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.

AR

Anonymous Reviewer

I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.

EO

Elaida O.

Categories in common

Features

Total

28

95

31

features in common

28

features in common

Aircall's unique features

Progressive Dialer
Assignment Management
Call Tagging
Time Zone Tracking

ZaiConversations' unique features

Alerts / Escalation
Campaign Management
Chat/Messaging

Pricing

Starting from

$30/month

Value for money

4.1

0.9

5.0

What users say about Aircall's value for money

Read all reviews

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.

Jeff G.

Categories in common

Features

Total

21

55

31

features in common

21

features in common

InGenius' unique features

Auto-Dialer
Progressive Dialer
Real-time Updates
Communication Management

ZaiConversations' unique features

Alerts / Escalation
API
Voice Mail
Call Scripting

Categories in common

Features

Total

29

112

31

features in common

29

features in common

3CX's unique features

Search/Filter
Activity/News Feed
Drag & Drop
Third Party Integrations

ZaiConversations' unique features

Campaign Management
Real Time Reporting

Pricing

Starting from

$145/year

Value for money

4.3

0.7

5.0

What users say about 3CX's value for money

Read all reviews

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Categories in common

Features

Total

22

95

31

features in common

22

features in common

GoToConnect's unique features

Multiple Scripts
Time Zone Tracking
Task Management
Active Directory Integration

ZaiConversations' unique features

Call Transfer
Call Reporting
Interaction Tracking
Activity Dashboard

Pricing

Starting from

$19.95/month

Value for money

4.5

0.5

5.0

What users say about GoToConnect's value for money

Read all reviews

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Categories in common

Features

Total

26

87

31

features in common

26

features in common

ChaseData CCaaS's unique features

Call Scheduling
Call Disposition
Lead Qualification
Multiple Parties

ZaiConversations' unique features

Call Reporting
Real Time Analytics
Callback Scheduling
Customer History

Pricing

Value for money

4.7

0.3

5.0

What users say about ChaseData CCaaS's value for money

Read all reviews

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

To top it off, working with the people at Chase has been an even greater part of this amazing experience.

SR

Samuel R.

Categories in common

Features

Total

30

121

31

features in common

30

features in common

Genesys Cloud CX's unique features

Multi-Channel Data Collection
File Sharing
Dashboard
Gamification

ZaiConversations' unique feature

Interaction Tracking

Pricing

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud CX's value for money

Read all reviews

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Categories in common

Features

Total

27

77

31

features in common

27

features in common

Ytel's unique features

Call Volume
Call Duration
Call List Management
Call Disposition

ZaiConversations' unique features

Interaction Tracking
Real Time Analytics
Alerts/Notifications
Activity Dashboard

Pricing

Starting from

$100/month

Value for money

3.3

1.7

5.0

What users say about Ytel's value for money

Read all reviews

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Categories in common

Features

Total

24

55

31

features in common

24

features in common

Newfies-Dialer's unique features

Caller ID
Monitoring
Customizable Fields
Auto-Dialer

ZaiConversations' unique features

Alerts / Escalation
Multi-Channel Communication
Customer History
Chat/Messaging

Categories in common

Features

Total

29

87

31

features in common

29

features in common

RingCentral Contact Center's unique features

Multi-Channel Management
File Transfer
Calendar Management
Predictive Dialer

ZaiConversations' unique features

Customer History
Alerts/Notifications

Pricing

Value for money

4.0

1.0

5.0

What users say about RingCentral Contact Center's value for money

Read all reviews

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

Categories in common

Features

Total

29

71

31

features in common

29

features in common

uContact's unique features

FCC Compliance
Survey/Poll Management
Auto-Dialer
Workforce Management

ZaiConversations' unique features

Interaction Tracking
Customer History

Categories in common

Features

Total

31

105

31

features in common

31

features in common

contactSPACE's unique features

Lead Management
Real Time Data
Call Scheduling
Campaign Analytics

ZaiConversations' unique features

No unique features

Pricing

Value for money

4.2

0.8

5.0

What users say about contactSPACE's value for money

Read all reviews

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

Categories in common

Features

Total

29

101

31

features in common

29

features in common

Squaretalk's unique features

Monitoring
Agent Interface
Purchasing & Receiving
Reporting/Analytics

ZaiConversations' unique features

Alerts / Escalation
Voice Mail

Pricing

Value for money

4.6

0.4

5.0

What users say about Squaretalk's value for money

Read all reviews

The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.

DP

Daniel P.

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

Categories in common

Features

Total

22

62

31

features in common

22

features in common

Qubicles' unique features

Caller ID
Progressive Dialer
Search/Filter
Customizable Reports

ZaiConversations' unique features

Call Transfer
Voice Mail
Real Time Reporting
Activity Dashboard

Pricing

Starting from

$19.99/month

Value for money

4.8

0.2

5.0

What users say about Qubicles' value for money

Read all reviews

More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application.

JT

Jennifer T.

We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain.

MB

Mario B.

Categories in common

Features

Total

25

58

31

features in common

25

features in common

ReadyMode's unique features

Call Tracking
Automatic Lead Distribution
Auto-Dialer
Predictive Dialer

ZaiConversations' unique features

Real Time Monitoring
Real Time Reporting
Interaction Tracking
Customer History

Pricing

Value for money

3.6

1.4

5.0

What users say about ReadyMode's value for money

Read all reviews

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Categories in common

Features

Total

17

34

31

features in common

17

features in common

Alvaria CX Suite's unique features

FTC Compliance
Compliance Management
Real-Time Chat
Reporting/Analytics

ZaiConversations' unique features

Alerts / Escalation
Alerts/Notifications
Chat/Messaging
Real Time Reporting

Pricing

Value for money

3.5

1.5

5.0

What users say about Alvaria CX Suite's value for money

Read all reviews

With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.

AR

Anonymous Reviewer

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.

HS

Heather S.

Categories in common

Features

Total

23

38

31

features in common

23

features in common

Alvaria Cloud's unique features

Real Time Data
Predictive Dialer
Performance Management
Progressive Dialer

ZaiConversations' unique features

Call Transfer
Call Reporting
Real Time Monitoring
Customer History

Pricing

Value for money

4.1

0.9

5.0

What users say about Alvaria Cloud's value for money

Read all reviews

The CX is robust and an outstanding feature on how our calls are delivered. The phone reps love the VIA Engagement center as they can see there performance and calls stats on a daily basis.

DM

David M.

It's a great product recommendable to use especially for big brands to help in supporting their customers.

RS

RONALD S.

Categories in common

Features

Total

27

45

31

features in common

27

features in common

Easycall Cloud's unique features

Data Import/Export
Monitoring
Reporting & Statistics
Call Routing

ZaiConversations' unique features

Customer History
Alerts/Notifications
Blended Call Center
Chat/Messaging

Pricing

Value for money

4.7

0.3

5.0

What users say about Easycall Cloud's value for money

Read all reviews

Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.

Melquisedeque S.

I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.

Filipe P.

Categories in common

Features

Total

26

59

31

features in common

26

features in common

XCALLY's unique features

Video Conferencing
SMS Messaging
Call List Management
Email Management

ZaiConversations' unique features

Alerts / Escalation
Activity Dashboard
Alerts/Notifications
Customer History

Pricing

Value for money

4.7

0.3

5.0

What users say about XCALLY's value for money

Read all reviews

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Categories in common

Features

Total

30

125

31

features in common

30

features in common

CloudTalk's unique features

VoIP
Call List Management
FTC Compliance
PBX

ZaiConversations' unique feature

Chat/Messaging

Pricing

Starting from

$25/month

Value for money

4.3

0.7

5.0

What users say about CloudTalk's value for money

Read all reviews

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

22

46

31

features in common

22

features in common

Aloware's unique features

Call List Management
Lead Capture
Lead Management
Auto-Dialer

ZaiConversations' unique features

Voice Mail
Real Time Monitoring
Interaction Tracking
Call Scripting

Pricing

Starting from

$50/month

Value for money

4.4

0.6

5.0

What users say about Aloware's value for money

Read all reviews

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

Categories in common

Features

Total

21

38

31

features in common

21

features in common

DialerAI's unique features

Reporting/Analytics
Reporting & Statistics
Call Routing
Live Chat

ZaiConversations' unique features

Real Time Monitoring
Contact Database
Multi-Channel Communication
Real Time Analytics

Categories in common

Features

Total

23

96

31

features in common

23

features in common

Ricochet360's unique features

Social Media Integration
Live Chat
Task Management
FTC Compliance

ZaiConversations' unique features

Real Time Monitoring
Real Time Reporting
Real Time Analytics
Alerts/Notifications

Pricing

Value for money

4.9

0.1

5.0

What users say about Ricochet360's value for money

Read all reviews

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Categories in common

Features

Total

18

27

31

features in common

18

features in common

ClarityTel's unique features

Call Tracking
Reporting/Analytics
Auto-Dialer
Call Routing

ZaiConversations' unique features

Alerts / Escalation
API
CRM
Real Time Reporting

Categories in common

Features

Total

23

59

31

features in common

23

features in common

CallShaper's unique features

Caller ID
Monitoring
Workforce Management
List Management

ZaiConversations' unique features

Call Reporting
Voice Mail
Interaction Tracking
Customer History

Pricing

Value for money

4.9

0.1

5.0

What users say about CallShaper's value for money

Read all reviews

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

Categories in common

Features

Total

23

59

31

features in common

23

features in common

HoduCC's unique features

Preview Dialer
Answering Machine Detection
Collaboration Tools
File Transfer

ZaiConversations' unique features

Call Reporting
Voice Mail
Interaction Tracking
Callback Scheduling

Pricing

Starting from

$400

Value for money

4.5

0.5

5.0

What users say about HoduCC's value for money

Read all reviews

Nice guys, reliable software, reliable customization services, good support services.

AA

Alejandro A.

The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.

VM

Vinesh M.

Categories in common

Features

Total

30

103

31

features in common

30

features in common

wolkvox's unique features

Lead Management
Real Time Data
Social Media Integration
Monitoring

ZaiConversations' unique feature

Customer History

Categories in common

ZaiConversations Alternatives

Top 100 Alternatives & Competitors to ZaiConversations

Convoso

NICE CXone

Zendesk

Bitrix24

Bright Pattern

Five9

LiveAgent

Salesforce Service Cloud

Aircall

InGenius

3CX

GoToConnect

ChaseData CCaaS

Genesys Cloud CX

Ytel

Newfies-Dialer

RingCentral Contact Center

uContact

contactSPACE

Squaretalk

Qubicles

ReadyMode

Alvaria CX Suite

Alvaria Cloud

Easycall Cloud

XCALLY

CloudTalk

Aloware

DialerAI

Ricochet360

ClarityTel

CallShaper

HoduCC

wolkvox

Kavkom