Zailab Reviews

Zailab

Cloud-based communication solution for small to medium contact centers

4.67/5 (3 reviews)

Louwrens Visser

Quality, quality, quality. Product, service, support. I was very impressed.

Used daily for 6-12 months
Reviewed 2017-11-16
Review Source: Capterra

The team from Zailab have created a whole new approach to Contact centres and its processes. Very easy to install, very easy to use and very cost effective. Pay per use basis. It is quick, cloud based, and secure. No expensive hardware and licence costs. New features are built almost weekly. I loved it.

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Zailab

Cloud-based communication solution for small to medium contact centers

Rod Jones

Simply phenomenal

Used daily for less than 6 months
Reviewed 2017-11-07
Review Source: Capterra

Extremely cost effective. Truly a a first usage based/consumption based solution.You actually only pay for what you use. Ease of use. Response rate in using the platform. Ease of configuration Core functionality available ZaiLab realised that to make an enterprise grade software solution accessible to smaller contact centre operators would require a truly pay-per-use pricing model.

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Zailab

Cloud-based communication solution for small to medium contact centers

Jessy Charlton

The service from Zailab has been phenomenal and we are happy to grow with the product.

Used daily for less than 6 months
Reviewed 2017-11-14
Review Source: Capterra

Increased productivity and better lead management.Easy to use and set-up. As it is cloud based this means no on premises equipment required or expensive capital outlay.

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Zailab

Cloud-based communication solution for small to medium contact centers