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Zinc

Team communication software for driving employee engagement

Last updated: October 2024

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Zinc - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Zinc?

Zinc (formerly Cotap) is a collaboration software designed to help businesses across various industry verticals, including hospitality, retail, and healthcare, communicate with field technicians to provide customer service. Managers can send custom broadcast messages to field employees based on their location, team, role, or work skills.

Key features of Zinc include file sharing, task management, video conferencing, discussion threads, newsletter management, and communication tools. The Content Hub acts as a repository of training videos, installation guides, or product operating manuals with expiration dates, ensuring delivery of relevant content across service teams.

Zinc’s Admin Console enables administrators to manage users and groups, set user permission levels, specify data retention settings, import data into searchable user profiles, and organize employee profiles into groups. Hotline Groups allow field technicians to automatically connect with experts via video or voice calls and receive immediate guidance.

Zinc offers integrations with existing systems and third-party applications, such as Salesforce, Google Drive, Box, SharePoint, Citrix, Dropbox, and more. The bots and messaging API framework lets admins set up custom notifications and send automated alerts to team members that require immediate attention.

Starting from

0.01

Alternatives with better value for money

Zinc's key features

Most critical features, based on insights from Zinc users:

File Sharing

5.0

(2)

Content Management

5.0

(2)

Communication Management

5.0

(1)

Video Conferencing

5.0

(1)

Task Management

5.0

(1)

Contact Management

5.0

(1)

All Zinc features

Features rating:

4.8

(5)

Alerts/Notifications

(0)

API

(0)

Chat/Messaging

(0)

Discussions/Forums

(0)

Employee Photos

5.0

(1)

Live Chat

(0)

Newsletter Management

(0)

Push Notifications

(0)

Real-Time Chat

(0)

Real-Time Notifications

(0)

Reminders

(0)

Role-Based Permissions

(0)

Search/Filter

(0)

Third-Party Integrations

5.0

(1)

User Management

(0)

Zinc alternatives

Zinc

4.6

(5)

Starting from

0.01

Free trial

Free version

Ease of Use

4.5

Features

4.8

Value for Money

4.7

Customer Support

4.3

Asana

4.5

(13.2K)

visit website

Starting from

13.49

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.3

Zoom Workplace

4.6

(14.1K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.4

Axero

4.5

(57)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.8

Zinc pricing

Value for money:

4.7

Starting from

0.01

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Zinc integrations (11)

Top integrations

Zinc support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

Phone Support

Training options

Live Online

In Person

Documentation

Zinc reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Rating distribution

Zinc FAQs

Q. What type of pricing plans does Zinc offer?

Zinc has the following pricing plans:
Starting from: $0.01
Pricing model: Free
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Zinc?

Zinc has the following typical customers:
Large Enterprises, Mid Size Business

Q. What languages does Zinc support?

Zinc supports the following languages:
English

Q. Does Zinc support mobile devices?

Zinc supports the following devices:
Android, iPad, iPhone

Q. Does Zinc offer an API?

Yes, Zinc has an API available for use.

Q. What other apps does Zinc integrate with?

Zinc integrates with the following applications:
Microsoft SharePoint, Dropbox Business, OneDrive, Google Drive, Box, Egnyte, ServiceMax, Citrix Workspace

Q. What level of support does Zinc offer?

Zinc offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Related categories

Collaboration

Internal Communications

Team Communication

Instant Messaging & Chat

Mobility