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Zinc

Team communication software for driving employee engagement

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Zinc Pricing, Features, Reviews and Alternatives

Zinc product overview

Price starts from

0.01

What is Zinc?

Zinc (formerly Cotap) is a collaboration software designed to help businesses across various industry verticals, including hospitality, retail, and healthcare, communicate with field technicians to provide customer service. Managers can send custom broadcast messages to field employees based on their location, team, role, or work skills.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online

Zinc pricing information

Value for money

4.0

/5

3

Starting from

0.01

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zinc features

Functionality

4.5

/5

3

Total features

20

5 categories

Most valued features by users

API
Third Party Integrations
Alerts/Notifications
Chat/Messaging
Communication Management
Live Chat
Video Conferencing
Real-Time Chat

Functionality contenders

Zinc users reviews

Overall Rating

4.7

/5

3

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

indispensable!

Reviewed 7 years ago

Cotap has allowed us to communicate seamlessly within the office and remotely! We literally couldn't work without it! Couldn't be happier that we found cotap!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really easy to use!

Reviewed 2 years ago

This was the first time using Zinc for me and I would definitely use it again! I liked that I could answer multiple choice questions and I've never used something like this to write references.

Pros

I found Zinc really intuitive and easy to use! I had no issues with it.

Cons

I have used this software once so far and honestly have no complaints! Maybe more things would come up when using it more, but for now I'm happy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great product

Reviewed 2 years ago

Cool design

Pros

Its Easy to use and navigator, and it has some cool features.

Cons

The Price was a bit high after all, but still i havent tried it out completely though

Zinc FAQs and common questions

Q. What type of pricing plans does Zinc offer?

Zinc has the following pricing plans:
Starting from: $0.01
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of Zinc?

Zinc has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Zinc support?

Zinc supports the following languages:
English


Q. Does Zinc support mobile devices?

Zinc supports the following devices:
Android, iPad, iPhone


Q. Does Zinc offer an API?

Yes, Zinc has an API available for use.


Q. What other apps does Zinc integrate with?

Zinc integrates with the following applications:
Microsoft SharePoint, Dropbox Business, OneDrive, Google Drive, Box, Egnyte, ServiceMax, Citrix Workspace


Q. What level of support does Zinc offer?

Zinc offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Common Zinc comparisons

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