App comparison

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Medallia Concierge Logo

Medallia Concierge

4.6
(121)

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Text messaging for customer service & team collaboration

(4)

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Medallia Concierge Alternatives & Competitors

Top 8 free alternatives

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Features


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Devices supported


User rating


Organization types


Integrated with


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Intercom logo
4.5
(1K)

Making internet business personal

Features

Total

Intercom logo
Medallia Concierge logo

45

171

68

features in common

45

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Lead Verification/Validation

    5.0

  • Interaction Tracking

    5.0

Medallia Concierge logo

Medallia Concierge user ratings

Functionality

4.4
(121)

Top features

  • Live Chat

    5.0

  • Reporting/Analytics

    5.0

  • Real-time Conversations

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.5

Medallia Concierge logo
4.5

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Quiq logo
4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

Quiq logo
Medallia Concierge logo

41

105

68

features in common

41

features in common

Quiq logo

Quiq user ratings

Functionality

4.3
(36)

Unique features

  • Alerts/Escalation

    N/A

  • Chat Transcript

    N/A

  • Transcripts/Chat History

    N/A

Medallia Concierge logo

Medallia Concierge user ratings

Functionality

4.4
(121)

Top features

  • Live Chat

    5.0

  • Reporting/Analytics

    5.0

  • Real-time Conversations

    5.0

Pricing

Starting from

$6,000/month

Value for money

Quiq logo
4.5
Medallia Concierge logo
4.5

What users say about Quiq's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.
This is a great company with wonderful customer service and people that really care about their clients.