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Zingle vs CM.com Comparison

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Overview

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel...

CM.com is a cloud-based conversational commerce platform, which enables businesses to implement payment solutions for stores...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

179

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

82

23

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5.0

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Its easy to share important information and I use it as reminders. The tags are great as well, i like that they are color coded.
Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.
It has been a great experience. From customer support to the notice and upgrades, all great.

Pros

Not enoughreviews yet

Cons

Their insistence on us paying for the full year up front should have been a warning. Their service is unreliable has lots of glitches.
The search for contacts is very inefficient. I dont like that you can only schedule the texts out for 24 hours later.
I can type and reply faster than the website responds which ends up with the wrong window being closed (not the internet connection speed). Zingle at times appears to mix messages.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features80
  • 2-Way Messaging
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Collaboration Tools
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Ticketing
  • Event Tracking
  • File Sharing
  • Front Desk Management
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Guest Experience Management
  • Housekeeping Management
  • Human Handover
  • Inbox Management
  • Interactive Content
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Location-Based Marketing
  • Loyalty Program
  • MMS
  • Maintenance Management
  • Marketing Automation
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Negative Feedback Management
  • On-Demand Communications
  • One-to-One Messaging
  • Performance Management
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Predictive Analytics
  • Product Recommendations
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Scheduling
  • Self Service Portal
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Video Support
  • Virtual Assistant
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features111
  • 2-Way Messaging
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Collaboration Tools
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Event Ticketing
  • Event Tracking
  • File Sharing
  • Front Desk Management
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Guest Experience Management
  • Housekeeping Management
  • Human Handover
  • Inbox Management
  • Interactive Content
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Location-Based Marketing
  • Loyalty Program
  • MMS
  • Maintenance Management
  • Marketing Automation
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-User Collaboration
  • Multimedia Support
  • Negative Feedback Management
  • On-Demand Communications
  • One-to-One Messaging
  • Performance Management
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Predictive Analytics
  • Product Recommendations
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Scheduling
  • Self Service Portal
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Video Support
  • Virtual Assistant
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations15
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM