Zingle Reviews - Page 4

It is a great way to communicate with our guests

there is nothing i dislike about zingle it is an amazing app and I have been using it for months without an issue

What I like most about this software is the ability to quickly send text messages to customers. The customers appreciate the ability to just send quick messages regarding their order instead of calling or emailing.

Facebook Messenger is another way to use this software to reach customers, and that took some getting used to, including setting it up for the first time. After that, it became second nature.

zingle has improved our communication with guests and very helpful for taking requests. Never had a problem I even needed support with, but our representive is always checking in and responsive.

No cons were added to this review

Easy and faster way to send text and connect with clients

Some plans dont provide enough space to attach files or pictures.

THE EASE OF USE, ITS FAST AND RELIABLE ,EXCELLENT PROGRAM

NOTHING AT THIS TIME ALL HAS BEEN GOOD FOR OUR COMPANY

No pros were added to this review

Android Mobile App: The edit window is too small! I'ts a real pain to scroll up and down in the tiny window at the bottom of the App. PLEASE FIX!

The fact that we are able to keep in touch with clients and keeping everyone in the loop on what is going on.

The fact that the notifications keep coming through even at night when I try to put them on night mode so that others are not bothered. It also is very difficult to keep track when we get 30 different people messaging daily but we are working on figuring it out.

Easy to use Easy to solve problems with guests Easy to set up and get going right away for any user. There is little to no training needed for the somewhat technology focused individual. Enjoy the texting feature

No real big cons here. This is a valuable tool for us to use. Make sure you have all of your other features tied to this software(i.e. reservation numbers) to make sure you accuracy.

Zingle is such an easy way to contact people, and people respond very quickly to text messages. I like that we can group people in different ways such as the property where they live.

Zangle is not mobile friendly for my Android phone, and it is tough to use while on the go. It is hard to tell when you have new messages and when your company is getting many messages per day it is easy to miss them as there is no obvious alert or color change etc.

Ease of communication with current and future tenants

Fewer filtering options than I'd like to see.

I just started using Zingle with my new company 2 months ago and since day 1 I thought it was SO easy to learn! I've found that texting prospected clients gets a much better response than calling. So easy to add people and like the alerts when they text back!

So far I really have nothing negative to say about Zingle. So easy, I even downloaded it on my phone so I can text clients when I am out meeting them at properties.

Customers can contact us anytime without having to wait around and when it's convenient to them it take the pressure off our staff as they don't have to deal with customers waiting in line Customers can send us pictures of what the require so we don't have to guess

Having to pay extra for more users, we are a multi-branch business and having to pay extra for more users is a downfall

I love this because when we go to a resort that has this zingel it makes the stay so much nicer and more relaxing. U just send a message and that's it they respond fast. It's way better then have to call them or go to the front desk. I am going to tell my resort I work for about this software.

It's kinda slow when u use wifi but not else has jump out at me that was really wrong with this software.

Zingle has created an innovative communication platform for our guests. Our hotel guests absolutely love being able to text us! It's a more convenient means of communication for them and it's easy for our associates to respond.

Sometimes Zingle can be a little "glitchy." Examples include profile information not updating from stay to stay therefore requests may be delivered to the wrong room. Also it would be nice if Zingle had a feature where we could close conversations in bulk. Other than the glitches it is a great program.

We can text back and forth with our members when they need info or details about the club. They have the flexibility to text us their reservations or ask us question about the daily activities that we have going on for that day.

We would like to text images to our club members. For example; flyers or club pictures. We have had some members ask us to text them the pictures of the events that we have had.

The ease of contacting our customers and the analytics.

Setting up and streamlining Zings for easier use.

Zingle allows me to automate and schedule my messages that are being sent out to hundreds of clients. It has provided an extremely efficient way for me to communicate personally without spending hours texting individuals all throughout the days.

It does take quite a bit of time to get everything set up and working smoothly

Easy to use and understand, access is right at my fingertips when I first start my shift at work. Quick sign in and not too complicated. Our guests seem to like it also.

Sometimes I don't see the alert right away. Do not want the guest to have to wait for my response too long so this system for the most part works very well, just need a beep or ring on my computer.

At this point, there isn't much to like about Zingle.

The customer service was awful plus there are lots of glitches with the software.

I like that it is easy to use and that it allows us to easily communicate with clients. I think it will help us be able to make sure we have client appear for court since sometimes they provide bad addresses.

I have not used this software enough to determine functions that I do not like. Overall, everything has been great.

It helps me keep in touch with the guests and put in their requests because all their information is in Zingle.

I feel like it would be better if it could show who is checked in or not

Easy to setup and manage on a local level. Able to monitor texts on an inbound/outbound basis in real time. Like the email notification function.

Would like more data to be available to export to reports. Would like to be able to restrict visibility for users i.e. only view their texts.

I love the internal notes! Its easy to share important information and I use it as reminders. The tags are great as well, i like that they are color coded.

I don't like the fact that when there are a lot of text incoming the last open txt "disappears momentarily" but with the search bar we manage.