Zingle Reviews

Zingle

Text messaging for customer service & team collaboration

Zingle

Review Summary

Pros

Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.

Emmanuel L.

It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers.

Monica B.

Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.

Greg W.

Cons

It's kinda slow when u use wifi but not else has jump out at me that was really wrong with this software.

Rainbow S.

We struggle with automated Welcome messages through HotSOS. It cannot communicate directly to our Hotel's PMS - SMS - so we must use HotSOS and that causes communication errors sometimes.

Jenna S.

We no longer need to put people on hold or call them back to answer questions so they can do business with us.

Micael J.

Overall rating

5

4

3

2

1

82

22

6

2

0

93%
positive reviews
98%
would recommend this app

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112 reviews

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