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Zoho Mail vs GMass Comparison

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Overview

Category Leaders

Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also comes...

GMass is a Google Chrome extension, which helps businesses run mass email campaigns from Gmail, manage responses, create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

796

5

4

3

2

1

468

248

64

9

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

955

5

4

3

2

1

814

129

9

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Its great application you can create your company dedicated email accounts, and assign to your company team. Its very good option I like it most.
All of my clients are really happy with Zoho as they never faced any difficulty due to Zoho's user friendly user interface. I really appreciate Zoho for providing such wonderful service.
Zoho is an amazing and super complete email platform, it has a series of useful features and tools for those who work with emails, especially companies.

Pros

The mass email extension worked like a charm and as advertised. Excellent support staff that helped me with all my troubleshooting needs, as well.
This application is so easy and seamless to use once I got it installed. It is very helpful for custom emails and user friendly.
The ability to reach out to a mass crowd in a such a small amount of time, ability to track who opens or does not, who clicks on certain links, and many more interesting analytics.

Cons

There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.
The limited versions are quite limited. Also, terrible spam filtering (filters known contacts in spam occasionally and not always catching obvious spam).
It cannot be integrated with HubSpot. It’s really disappointing to use it in mobile browser, difficult to read and type.

Cons

The setup was a little confusing and the support is just a website so that is a little frustrating.
I dislike the lack of reporting capabilities. The current reporting is very time consuming.
It was a bit confusing for the first-timer at the beginning.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features21
  • API
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Behavior Tracking
  • Behavioral Targeting
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Analytics
  • Contextual Targeting
  • Customizable Fields
  • Data Import/Export
  • Data Recovery
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Tracking
  • Event Triggered Actions
  • Experience Management
  • File Sharing
  • Image Library
  • Inbox Management
  • List Management
  • Mailing List Management
  • Real Time Notifications
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Scheduling
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Subscription Management
  • Task Management
  • Team Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting
  • Total features31
  • API
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Behavior Tracking
  • Behavioral Targeting
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Analytics
  • Contextual Targeting
  • Customizable Fields
  • Data Import/Export
  • Data Recovery
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Tracking
  • Event Triggered Actions
  • Experience Management
  • File Sharing
  • Image Library
  • Inbox Management
  • List Management
  • Mailing List Management
  • Real Time Notifications
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Scheduling
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Subscription Management
  • Task Management
  • Team Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting

Integrations

  • Total integrations43
  • ActiveCampaign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations2
  • ActiveCampaign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

PV
AvatarImg

Patricia V.

Sports, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Excelent!

Reviewed 3 years ago

I have already done 3 massive campaigns which I couldnt have done withouth gmass. I could change easily the draft and send me a free trial

Pros

Very intuitive. Easy to use. Google never ceases to amaze

Cons

I dont find integration with my CRM Zoho

AG
AvatarImg

Ayush G.

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GMass logo

GMass

Easy to use, cost effective email marketing solution

Reviewed a year ago

It was good, easy to use and satisfactory.

Pros

Ease of installation, 1-click mail send to your list. Mail personalization and tracking.

Cons

Sometimes some mails failed to send and were sent later. My sheet containing the mail list didn't load. Had to copy and paste the list in the old sheet to send mails.

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David H.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

great for small (or large) mail merges

Reviewed 5 years ago

Easy and quick mail merges.

Pros

I love Gmass, especially for quick mail merges that only go to a few people. It's as easy as putting email addresses into the "to:" field and hitting the Gmass button.

Cons

No cons, other than I wish I could get a lifetime subscription. Seriously, it's very easy to use and saves me a lot of time each time I have to send the same message to multiple people.

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Prabu R.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

GMass is a bad product!

Reviewed 5 years ago

I can track opens and clicks of the mails I send. It tracks everytime the user opens the mail. This is valuable because if I notice someone opening the mail repeatedly I can reckon that they're highly interested in the contents of the mail. This is valuable for proposal mails.

Pros

No affiliate links in the footer of the mail telling everyone that I'm spying whether they're opening the mail or not!

Cons

I'm a one-person freelancer using the features very minimally. It gets the job done for me pretty well.

JA
AvatarImg

Jason A.

Wholesale, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Awesome plug-in for Gmail

Reviewed 2 years ago
Pros

Mail merge with Gmail works flawlessly.

Cons

There is nothing that I have found that I do not like with the software.

MB
AvatarImg

Mark B.

Automotive, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Gmass is a Life Changing App

Reviewed 3 years ago

Overall great experience and would highly recommend the tool for people that are trying to send the same information to a lot of people. It works great and has a lot of benefits and great for the money.

Pros

Gmass is great at helping us get a lot of information out quickly. I love that you can sync the system with your Gmail tool and it has so many great updates and reports so you can know exactly where your emails are being opened and when.

Cons

I with Zoho didn't block a lot of the emails that gmass tries to send. It isn't a problem with gmass but when I try to send 50 or so more emails in a day Zoho thinks I am spamming people.

RK
AvatarImg

Ranjith K.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

GMass logo

GMass

Good Mail Merge Tool

Reviewed a year ago

It is effective tool for small business users

Pros

Effectively can mail merge within Gmail environment

Cons

Less automation feature which makes it challenging for creating email sequences

SP
AvatarImg

Suzanne P.

Civic & Social Organization, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GMass logo

GMass

Intuitive and works as expected

Reviewed a year ago

The customer support at GMass is very responsive, so if you happen to need it, they're helpful and not a "canned" bot of responses.

Pros

Mail merge and I like the ability to save the mail merge as draft messages so I can send them out as I check them.

Cons

Initially, I wasn't sure what to do first, but after poking around a bit, I was able to figure it out.

AR
AvatarImg

Verified reviewer

Internet, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GMass logo

GMass

Excelent

Reviewed 3 years ago

Do a list, write an e-mail and go. Easy.

Pros

Easy to use. You need only create a list, put many columns as you like and send.

Cons

Limited functionalities because the interface is embedded on Gmail.

ZB
AvatarImg

Zach B.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Fantastic Add-On for G Suite / G Mail

Reviewed 3 years ago

Great overall experience with GMass, no complaints.

Pros

The ability to mail merge from a spreadsheet

Cons

There is nothing that I dislike about GMass

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Thomas A.

Airlines/Aviation, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GMass logo

GMass

Amazing product

Reviewed 2 years ago
Pros

It's simply the best mail merge for gmail

Cons

It's a bit too pricey, would love a cheaper option

CJ
AvatarImg

Casey J.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Glad I Found!

Reviewed 4 years ago

Way easier to use then regular mail merge on Office 365.

Pros

I really love the ease of use and the fact that is lets you send test emails!

Cons

Probably that cost, but who wants to pay for anything?

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Greg M.

Events Services, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Love Gmass!

Reviewed 2 years ago

a+++

Pros

So easy to use! Makes mail-merge so simple

Cons

Nothing at all. Tried to think, and honestly it works great

AS
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Akshar S.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Great Tool for gmail

Reviewed 2 months ago
Pros

The scheduling, automation, and mail merge with google sheets.

Cons

not much to dislike in this software. It Does what it says it does

SB
AvatarImg

Stewart B.

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

GMass is a huge time-saver and easy to use

Reviewed a year ago

Saves tons of time doing mail merges and the tracking is fantastic.

Pros

Compared to doing a mail merge through Outlook and Word, GMass is a life-saver.

Cons

Nothing. I like everything about it. Very simple to use and works every time.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Must have mail merge app for gmail users

Reviewed 4 years ago

Best app for mail merge purposes I could find on chrome store.

Pros

Easy to use and functional. Best part is it is compatible with gmail interface so there's no learning curve.

Cons

Can only send a max of 50 emails in 24 hour period with free version.

KR
AvatarImg

Keiran R.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Exellence of Gmass

Reviewed 4 days ago

Be able to send hundreds of email with ease & tracking.

Pros

Mail merging, email tracking. The ease of using this product.

Cons

Nothing that I have found. Seems to be a effortless system to use.

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Hyunah S.

Food & Beverages, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Great tool for marketing

Reviewed 2 years ago
Pros

tracking mass mail on one thread was such a pain and it solved this problem. I can track emails individually. it shows if they open the mail or not as well.

Cons

It was a bit confusing for the first-timer at the beginning.

CD
AvatarImg

Christina D.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Efficiency!

Reviewed 4 years ago
Pros

This has helped be to really streamline my mail merges.

Cons

There definitely seems to be a learning curve.

JM
AvatarImg

Jasiel M.

Financial Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Great product

Reviewed 2 years ago
Pros

The mail merge was so simple to upload from google sheets!

Cons

I think it all worked well but I do wish it had less pop ups when signing in

WC
AvatarImg

William C.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

It works!

Reviewed 2 years ago
Pros

I manage a decent size team and I did not like to blast an email to everyone. Since using GMass my emails appear more personal and I'm getting a better response from my team. It easy to compose and send emails with GMass.

Cons

setting up the mail merge to add individual's names was challenging for me.

AR
AvatarImg

Verified reviewer

Internet, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

Gmass

Reviewed 4 years ago
Pros

I'm going to have to give this site a perfect 10. The reason why it's cheep. And if you looking for a bulk mailer for Google mail I would use this site.

Cons

Easy to send out a mass mail. Easy to access. Easy to operate

EB
AvatarImg

Emma B.

Fund-Raising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

GMass is much easier to use than mssuite!

Reviewed 8 months ago

I needed to do a mail merge for work and this did the job.

Pros

I loved that they walk you through every aspect of it and it is very trust worthy.

Cons

They advertised that I could send 50 test emails but made me pay regardless to do so. It felt slimy of them.

LI
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LINDLEY I.

Transportation/Trucking/Railroad, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GMass logo

GMass

powerful mail merge

Reviewed 4 years ago

new user

Pros

Am a Mail-chimp user but now have opted gmass which is very easy and not complicated to use The email marketing solutions AND POWERFUL MAIL MERGE system for all campaigns. Hats off guys

Cons

nothing at all because its very easy to use

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GMass logo

GMass

Great UX

Reviewed 10 months ago
Pros

Amazingly simple. For sure Mass mail for dummies, everyone can handle that!

Cons

Some issues with Microsoft Users Testings (went to junk several times).