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Zoho Mail vs Microsoft 365 Comparison

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Overview

Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also comes...

Category Leaders

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

1

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

365

200

51

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

8,691

3,082

484

64

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

All of my clients are really happy with Zoho as they never faced any difficulty due to Zoho's user friendly user interface. I really appreciate Zoho for providing such wonderful service.

Nadish H.

Zoho is an amazing and super complete email platform, it has a series of useful features and tools for those who work with emails, especially companies.

AR

Anonymous Reviewer

I love this app so much and the best part is easy configuration and integration with other apps like slack and dropbox.

MS

Muhammad S.

Pros

I love the ease of use of the product, I love what the product can do and I love all of the various options. Specifically Sharepoint, Outlook and OneDrive.

wD

whitney D.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

CP

Cathy P.

Integration, coherence and great ability to cope with plenty of scenarios. Some applications are best of class, others are the current state of the art.

MM

Marco M.

Cons

The limited versions are quite limited. Also, terrible spam filtering (filters known contacts in spam occasionally and not always catching obvious spam).

AM

Alex M.

There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Syazwani I.

It cannot be integrated with HubSpot. It’s really disappointing to use it in mobile browser, difficult to read and type.

ADiti S.

Cons

Next, when an Excel sheet is corrupted, no backup is taken and we end up losing the whole file.

SP

Shrinithi P.

Sometimes i get logged out and have trouble logging back in. This is very rare but can be confusing and upsetting as everything is on there.

RC

Ryan C.

This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features20
  • @mentions
  • API
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Audit Trail
  • Auto-Responders
  • Booking Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Customization
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Inbox Management
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Presentation Tools
  • Project Templates
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Response Management
  • Room Booking
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whitelisting/Blacklisting
  • Total features69
  • @mentions
  • API
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Audit Trail
  • Auto-Responders
  • Booking Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Customization
  • Data Recovery
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Email Monitoring
  • Email Templates
  • Event Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Inbox Management
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Presentation Tools
  • Project Templates
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Response Management
  • Room Booking
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • To-Do List
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whitelisting/Blacklisting

Integrations

  • Total integrations42
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations918
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Mail logo

Zoho Mail

Great, inexpensive e-mail hosting for custom domains

Reviewed 2 years ago

My Microsoft Office 365 subscription was about to expire, so I needed to find and migrate to another solution quickly. After some brief searching, Zoho Mail came up as a reputable, low-cost option for me to consider. I couldn't find any other good competitors at this price point, so I went ahead and signed up. Migration was easy, and

Pros

It's easy to sign up and get your e-mail migrated over. They provide a simple web interface that does all I need it to. Zoho also provides secure IMAP connectivity, if you want to use a separate e-mail client. Zoho is competitively priced, and is easily worth the cost of entry for anyone who needs basic e-mail services.

Cons

The Zoho Mail design isn't particularly beautiful, as software user interfaces go, but it's functional and straightforward. A cleaner, modern UI would be nice, but I'm not complaining either.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Mail logo

Zoho Mail

Good for light usage, users should look elsewhere for feature-intensive options

Reviewed 2 years ago

Currently, I am employed full-time in marketing, but also do some consulting and creative strategy work on the side, which is why I needed an email platform to connect with my domain. Because I do not actively prospect my side-business, I don't need a feature-intensive product (like Office 365 or G Suite) and I didn't want to spend much money on the product either. Zoho offers a good compromise when you are looking for a simple hosted e-mail solution. If you are looking for the best integration and office suite, though, you should look towards more expensive options from Google or Microsoft.

Pros

The value of the product is great. And while the e-mail functionality and performance isn't the best, I prefer the layout much better than others I've used. Having access to additional office applications from Zoho could be useful if you needed to separate documents and information for multiple purposes (work, personal, etc.).

Cons

The software isn't the most fluid to use. By this, I mean settings like 2-factor authentication or profiles can be difficult to find. The interface also isn't as well-designed as other e-mail platforms like G-Suite. And, while imap is available for zoho accounts, you are required to pay for it in order to use it. Customer service also isn't the best, but that's about on-par with other technology companies.