App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Add to Compare
Compare similar apps
Google Workspace
Mailchimp
Agile CRM
Salesforce Marketing Cloud Account Engagement
Microsoft 365
Close
Good recommendations?
Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also comes...
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find...
Starting from
1
/user
Per month
Starting from
Free
Pros
Pros
Cons
Cons
Explore similar apps
User reviews that mention these apps
Verified reviewer
Management Consulting, 1,001-5,000 employees
Used daily for less than 6 months
Review source
Share this review:
Overall experience has been decent given that we are running low on budget and want to use professional email service provider.
The best thing about Zoho mail is that it is very economical to use for any startup or organization running low on budget. It did provide most of the features that you need from an email service provider.
I, personally, didn't the interface too much. Gmail and Microsoft Outlook have better interface when it comes to sending email or setting up calendar invites. This is one area Zoho Mail can improve.
Aurin B.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
The custom signature feature in Zoho is one of its best features by far. It not only lets the individual show his/her credibility to clients and vendors but it also lets partners and clients recognize the business's brand better.
Zoho mail is definitely a more effective mailing tool for businesses than Gmail but it still has along way to go when compared to Microsoft Outlook that are tailored almost specifically for use in a professional environment.
Fadiah R.
Banking, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
Zoho Mail is ideal for corporate email since it can handle all requirements, including auto-response, block listing and allow listing, and custom signatures. It also has sufficient storage capacity for all the emails, and the process of sending bulk emails is relatively quick.
The email interface needs improvement and looks like a poor piece of software, despite the user's costly membership plan. Integrating with Microsoft Outlook is perplexing, and I've had trouble connecting it to the program and it keep rejecting the connection.
Masturah D.
Telecommunications, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
Zoho Mail is very suitable for a business email, which can handle all the requirement like auto response, blacklist and whitelist, and custom signature for the email. It also has a decent amount of space to store all of the email and the process to sending mass email is quite fast.
The email interface definitely need some work and not look like a cheap software, despite the expensive subscription plan that user has pay. Integration with Microsoft Outlook is very confusing and i had no luck to be successfully linked it with the software.
Ian M.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The problem that Zohomail solved for me was the dilemma for changing hosting company. When I migrated to Zohomail am now relaxed I can move my host anytime. Zohomail came at the perfect time so that I don't have to worry about emails when relocating website host.
They offer 5GB of free emails. They offer 5 accounts of free emails. They have a free account that you actually start using immediately.
At the moment I cannot use Outlook and POP services on free account. I hope they could open atleast one account to use outlook.
Boret R.
Hospitality, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Good
Easy using, connecting emails to outlook and mobile phone
Just only a little problem when we start setup a new outlook email with Zoho
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
i use it every single day. can't imagine going back to something like outlook or thunderbird.
it lets me have all my gmail and domain accounts in one place so i can easily switch between them. it's so handy to have just one login instead of 10!
the user interface could be a bit better, but it's minor really... i haven't found another service that compares to this.
Gary D.
Music, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good, their support is amazing. I have not had any issues since changing over.
The desktop App and Web app are feature packed and work very well. Zoho has the ability to create application specific password/access for Outlook. Their App actually is better than Outlook on both function and stability.
Contacts allow you to import from Outlook.com, but no from the Outlook Program. It does allow for importing contact from a CSV file, but I lose some fields.
Gianfranco C.
Marketing and Advertising, self-employed
Used daily for 1-2 years
Review source
Share this review:
The fact that I could use it combined with Zoho CRM
Not so easy to upload and I couldn't get it to work on outlook
Maude L.
Internet, self-employed
Used daily for 6-12 months
Review source
Share this review:
- You can schedule when you want to send an email - Available everywhere - A lot of options for total control
- Not easy to setup - Email search not work really well compared to Thunderbird or Outlook
Verified reviewer
Hospital & Health Care, 201-500 employees
Used monthly for 6-12 months
Review source
Share this review:
Very easy to setup, guidance all the way. Decent webmail portal and works with Outlook.
Doesn't offer as many features as a full on exchange environment but for the price it's good.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
We use Zoho Mail to manage email for clients that can't afford or don't want to spend the money on GSuite or Outlook.
Zoho Mail is a very affordable option for teams that want email at their domain. It has many features that the more popular email clients offer and you can start using it for free. Their web interface has improved a ton over the years and it's honestly fairly similar to their largest competitor.
I still prefer to use other webmail interfaces because it's what I'm used to, so I generally forward my Zoho mail to a Gmail account. That said, Zoho's interface has gotten more similar to that of Gmail, so that might not be an issue for everyone.
Brian W.
Computer Software, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
It blows outlook away with all of its different abilities and very ease of use. Whats great is the Tabs when writing emails you have tabs you can go back and forth with instead of different windows all over your screen like with outlook.
You have to pay for additional storage of your emails. If having to reset your password the admin has to do it which can be a bit cumbersome instead of the system letting you reset it.
Naveen Kumar B.
Media Production, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Zoho mail is among the most preferred email services provider if you are a new startup with a shoestring budget.Zoho provided all the essential Functionalities that are required on a professional email id, moreover it provides access to multiple other apps that you can try. At this price point no other reputed email service provider provides these services. It's among the best.
Awesome Free User Plan Neat and Clean Design Schedule mail function Inbuilt Chat Function Easy Configuration Android and IOS App Multiple Free Functionalities available
Pop3,IMAP not available for Thunderbird and Outlook in Free Plan SPF and DKIM setup a little tricky
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used weekly for less than 6 months
Review source
Share this review:
I asked them about it. They replied that I read conditions too fast...
Easy setup. Easy access to buy a domain name.
After I bought the domain name, I had to pay more to be able to read emails with Outlook.
Verified reviewer
Food & Beverages, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
In general, I am happy with the user interface and features as well as security that Zoho Mail offers. I would recommend it to anyone who needs an email with the company domain.
We were able to set up our mail using the company custom domain and were able to represent the company in a very professional way.
The Zoho Mail app was very glitchy. I had to set up Outlook to be able to receive my mail without issues.
Terence F.
Retail, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Horrendous and completely unprofessional. Now I see why people go to google or outlook. Great for free. If you have to pay we suggest you go to a professional company.
It’s cheap. That being said. You get exactly what you pay for.
Complete and utter incompetence. Every time any of our employees travels out of the country zoho turns off the emails. We have had staff with multiple trips where important business emails were missed as they didn’t receive emails nor was anyone at the company notified. We had a customer support agent [SENSITIVE CONTENT] who utterly useless making this situation right. You would think that this would have been resolved during the first few trips but oh no. Every single trip it happens. If you have a small business I would seriously avoid using this company. You get exactly what you pay for.
Eymard P.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
A very good cloud email solution for SMB business which enables good features and easy interface to communicate via email
Better if the email solution can have its integrations with Microsoft products smoother
ALDRIDGE L.
E-Learning, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
My company's email was easy to set up using my own domain. Support from zohomail team was excellent with helping me set everything up.
Email was easy to setup and integrate with Outlook and Thunderbird. Lots of guides on how to use your own domain, hence making your business look very professional.
I could say none. 5GB of space is given for each user which is more than enough for work emails with attachments.
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
The ease of getting started on the platform is the best thing about the Zoho mail, 5 free users is an economical way of enabling startups to get started
Calendar has less integrations available with other platforms (Google, Microsoft has wider integrations available)
bRIAN E.
Writing and Editing, self-employed
Used daily for 2+ years
Review source
Share this review:
Despite the shortcomings listed above, I will always have Zoho mail.
It's sleek, user-friendly and uncomplicated by an endless menu of options. It also provides entre to a suite of platforms such as Zohowriter, Zoho meeting etc. Perfect for a start-up e-mail business.
Fewer options for style and personalization than Outlook, for example - meaning limited fonts and text and background colors. It can also be dodgy when it comes to uploading graphics.
joshua j.
Computer Networking, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Easy to use full featured email service at half the cost of Microsoft office
the android application needs better notification settings
Tim k.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Zoho has been an affordable email and collaboration suite that just does the job it meant to do. It serves well a single freelancer working alone as well as a medium enterprise with multiple users and departments. If you go beyond its capabalities, then you can probably afford the next best albeit expensive options. If you can work entirely on the web it is very versatile. The support provided is also more than you will get from most other service providers, especially if you dont have a dedicated IT team.
Beyond the initial setup which required a bit of knowledge, there is rarely anything else that will stump an low tech user. Working with Email and other collaboration features is simple and straight forward. There was no issue with spam as it is able to catch and categorise correctly 98% of the time.
If you use an email client like outlook,which is the most popular for business users, you loose out on all the collaboration features which are only available on browser access.
Verified reviewer
Education Management, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
The layout and ease of use is decent, but relying on Zoho to get email to important clients is not something you should rely on. Have a backup plan for situations where this happens.
I felt that it's overall layout and ease of use was pretty solid. It allows you to change settings fairly easily as well. I like that the inbox is similar to Outlook.
On multiple occasions clients could not receive emails from my Zoho account. It appears to be an issue with the Zoho servers being blacklisted and getting blocked by firewalls and spam filters. I have had to use my personal Gmail account with several high profile clients which has been frustrating and makes me feel unprofessional.
Fabio M.
Used daily for 2+ years
Review source
Share this review:
Custom domain event in free accounts, integration with other Zoho products like Writer, Sheet, Vault, and others.
The driver and docs do not have a well-known usage experience like competitors Microsoft and Google.
Gary D.
Music, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I have used Outlook most of my adult life. I am slowly moving away from it to Zoho Mail
Outlook is a business standard. It is easy to configure.
Occasionally the Send/Receive stop working and the error report and on-line support offer very little to troubleshoot generic error codes. Deleting and remaking account is sometime the only way to make it work.
Hamza K.
Food Production, 5,001-10,000 employees
Review source
Share this review:
It is a great app, though with a few minor bugs. I can synchronise everything, and have all my mails and contacts in one place, let it be Yahoo, Gmaill etc
The previous versions were an absolute disaster with the priority folder. I could never find all my mail. The inbox folder with options to filter is now a way better solution. I will use this more now!!!
It misses some key features, like advancing to the next mail after one mail gets deleted
Andecien W.
Import and Export, self-employed
Used weekly for 2+ years
Review source
Share this review:
On the whole I love using this program because it helps me get all my mailing done in a short amount of time.
It's easy to use. Composing your mail. Receiving mail. Everything is right there.
The update sent and receive update time could be a little shorter.
Marco F.
Industrial Automation, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Complessivamente sono soddisfatto, ritengo che sia un software che non puo' mancare in un pc aziendale ma anche a casa , quando si deve per giocoforza gestire piu account mail
è sicuramente il migior pprogramma per la gestione delle mail aziendali e non solo, ha la possibilità di gestire molteplici account di posta con uan visualizzazione sempre chiara e di facile archiviazione.Facilmente configurabile.
una funzionalità chepotrebbe essere migliorata sarebbe quella di rendere piu' efficente il filtraggio delle mail, nel senso che quando cerco una mail per una parola.. alcune volte non trovo la mail.. anche se presente
Showing original review in Italian. See translation
Danilo M.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Accesso diretto alle mail senza accedere via browser, una volta configurato diventa semplice inviare e ricevere le mail
Difficile configurazione, file otp di grandi dimensioni per farne copia di sicurezza
Showing original review in Italian. See translation
afzal n.
Logistics and Supply Chain, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
Most efficient tool by Microsoft and easy to organize the mails
mail merge can be implemented in this .
Roberson S.
Facilities Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
É meu software principal de e-mail.
Ele é muito confiável. Tem uma aceitação mundial que facilita na confiabilidade entre as ferramentas de e-mails. O fato de estar integrado ao Office 365 o torna bastante versátil. Os anúncios da versão gratuita não interferem na usabilidade. O layout é muito bonito e confortável de usar.
O filtro de pesquisa é único e isso limita demais a forma de pesquisar. Poderia ter filtros combinados. Assim facilitaria para pesquisa mais antigas e que não nos recordamos de todo o teor.O layout é tão simplificado que as vezes o usuário se confunde entre o que é link e o que é texto.Falta um botão de denúncia de e-mails fraudulentos.
Showing original review in Portuguese. See translation
Verified reviewer
Higher Education, 501-1,000 employees
Review source
Share this review:
I have been using and supporting Microsoft for about 15 years. Starting from Outlook 97 to Outlook 2016 and 365. The overall functionality has not changed drastically over that time. The interface has matured over the years. It is a great mail app and it is worth the investment. Having recently moved to Office 365, using Outlook to access my work email from home has never been easier.
Ability to integrate and import different mail clients into Outlook has made it a one stop mail client for me.
Troubleshooting Outlook problems can at times be frustrating.
Fabrizio C.
Mechanical or Industrial Engineering, 5,001-10,000 employees
Used daily for 1-2 years
Review source
Share this review:
Utilizzato per condivisione documenti, mail e report.
Utilissimo. Utilizzato soprattutto per lavoro come casella di posta principale.Strumento di ricerca ben fatto.
Costosa ma decisamente vale la pena soprattutto se si usa in ambito lavorativo.
Showing original review in Italian. See translation
Showkat Z.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
Chain mail, attachments, searching emails
setting up the account needs to be more user friendly
Chiara N.
Human Resources, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Estremamente positiva, software comodo per organizzare le mail nel modo più efficace ed efficiente.
Possibilità di pianificare appuntamenti e call visibili a tutti, promemoria puntuali.
Non funziona benissimo la ricerca dell'oggetto mail.
Showing original review in Italian. See translation
Najoua a.
Accounting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
This software is very useful, I cannot work without it. it is necessary for my work.
we can't recall mail when sent from mac computer.
Claudia R.
Music, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Microsoft Outlook ist in unserem Unternehmen nicht wegzudenken. Es können beliebig viele Konten angelegt werden. Posteingänge mehrerer Konten können einem Hauptkonto zugeordnet werden, so das man nicht alle Konten aufrufen muss. Viele nützlich Funktionen.Lese- und Zustellbestätigungen uv.m.
Benutzerfreundliches E-Mail Programm mit vielen Funktionen
Manche Funktionen sind versteckt. Es könnte aufgeräumter sein.
Showing original review in German. See translation
Shivam N.
Marketing and Advertising, self-employed
Used daily for 1-2 years
Review source
Share this review:
Outlook offers to log in to any kind of mail including webmail using IMAP or POP3. The best way to look onto business mail in hand.
Outlook UI needs some improvement as I think.
saravana M.
Staffing and Recruiting, 10,001+ employees
Used daily for 2+ years
Review source
Share this review: