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Zoho Mail vs Microsoft Outlook Comparison

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Overview

Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also comes...

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

1

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

353

199

49

8

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

367

205

51

9

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Communicating with my team has been pretty seamless. It's pretty easy to understand, good UX and great customer support.

AR

Anonymous Reviewer

Its great application you can create your company dedicated email accounts, and assign to your company team. Its very good option I like it most.

HH

Hammad H.

I love this app so much and the best part is easy configuration and integration with other apps like slack and dropbox.

MS

Muhammad S.

Pros

It forms the foundation for any successful work environment and the parent company Microsoft is very good about listening to their users feedback and offering solutions in a timely manner as well.

Sabharish K.

Overall, we are very happy and fulfilled with the Outlook software as it stands now and expect it to only get better.

AR

Anonymous Reviewer

Love that my.zoom are automatically saved into my calander which can be shared and viewed by my.superviser at any time.

AR

Anonymous Reviewer

Cons

There are no detailed manual to the problem that I face, and only after seeking support from the customer service the problem is fixed.

Syazwani I.

The limited versions are quite limited. Also, terrible spam filtering (filters known contacts in spam occasionally and not always catching obvious spam).

AM

Alex M.

It cannot be integrated with HubSpot. It’s really disappointing to use it in mobile browser, difficult to read and type.

ADiti S.

Cons

The worst part I would say however is the app. They developed an app for the apple store and quite honestly it is slow and very difficult to navigate around compared to the desktop version.

Carl R.

Crash , no easy access from my phone , new emails update rate , older emails storage , retriving the older emails or lost emails is a big deal.

AR

Anonymous Reviewer

The interface has too much going on. There are a lot of useless features that i needed to turn off.

Barış B.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features23
  • API
  • Archiving & Retention
  • Auto-Responders
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Data Recovery
  • Email Management
  • Email Monitoring
  • Email Templates
  • Inbox Management
  • Live Chat
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management
  • Team Calendars
  • Template Management
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting
  • Total features8
  • API
  • Archiving & Retention
  • Auto-Responders
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Data Recovery
  • Email Management
  • Email Monitoring
  • Email Templates
  • Inbox Management
  • Live Chat
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Task Management
  • Team Calendars
  • Template Management
  • Two-Way Audio & Video
  • Whitelisting/Blacklisting

Integrations

  • Total integrations42
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1265
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Mail logo

Zoho Mail

Cheaper alternate to other email service providers

Reviewed a year ago

Overall experience has been decent given that we are running low on budget and want to use professional email service provider.

Pros

The best thing about Zoho mail is that it is very economical to use for any startup or organization running low on budget. It did provide most of the features that you need from an email service provider.

Cons

I, personally, didn't the interface too much. Gmail and Microsoft Outlook have better interface when it comes to sending email or setting up calendar invites. This is one area Zoho Mail can improve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Mail logo

Zoho Mail

Great communication Tool for small businesses

Reviewed 3 years ago
Pros

The custom signature feature in Zoho is one of its best features by far. It not only lets the individual show his/her credibility to clients and vendors but it also lets partners and clients recognize the business's brand better.

Cons

Zoho mail is definitely a more effective mailing tool for businesses than Gmail but it still has along way to go when compared to Microsoft Outlook that are tailored almost specifically for use in a professional environment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Mail logo

Zoho Mail

My experience with Zoho Mail

Reviewed 2 months ago
Pros

Zoho Mail is ideal for corporate email since it can handle all requirements, including auto-response, block listing and allow listing, and custom signatures. It also has sufficient storage capacity for all the emails, and the process of sending bulk emails is relatively quick.

Cons

The email interface needs improvement and looks like a poor piece of software, despite the user's costly membership plan. Integrating with Microsoft Outlook is perplexing, and I've had trouble connecting it to the program and it keep rejecting the connection.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Mail logo

Zoho Mail

Zoho mail product review

Reviewed 2 months ago
Pros

Zoho Mail is very suitable for a business email, which can handle all the requirement like auto response, blacklist and whitelist, and custom signature for the email. It also has a decent amount of space to store all of the email and the process to sending mass email is quite fast.

Cons

The email interface definitely need some work and not look like a cheap software, despite the expensive subscription plan that user has pay. Integration with Microsoft Outlook is very confusing and i had no luck to be successfully linked it with the software.