Zoho Mail Features

The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.

The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.

I am fond of the simplicity of the user interface, and how easy it is to navigate all the features and functionality of the platform such as creating and reading emails, syncing events to your calendar, and accessing the host of white-label features and third-party integrations that allow you to sync it with your other business systems like Google Workspace or Microsoft 365. The $16 annual price tag for a starter account is a wise choice in today's marketplace, making it perfect for any budget-conscious entrepreneur looking for a quality email domain provider that can also be coupled with a robust and cost-effective CRM.

I couldn't find any drawbacks for my particular use case, only it would be nice to see some visual or functional updates in the future. The GUI, although easy to navigate, is not visually appealing.

- Very intuitive user interface - Well-built applications for web, mobile and PC - POP3/IMAP support WITHOUT needing to pay - Sync is really fast

- Spam folder sometimes flags harmless emails, especially private emails with shorter subjects and less content

Zoho Mail is one of the top software that has good tools that offer a free email management, also for managing business email. I really like that i can customized and editing keyword for the spam filters, so the legit email coming from legit business email address can be white-flag and landing to my primary inbox.

Mobile application for Zoho Mail is less responsive unlike the desktop application. It just won't automatically synchronized my emails and i need to manually refresh the application for it to start showing my new emails. I don't know if it is the problem with my smartphone or it just won't work.

It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.

The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.

Ability to scale up and work as a team is the most approaching benefit of Zoho Mail. further to it, on use I did find: 1. The Administrator can be a team and not just one person. 2. Role set up and Employee Addition, even with custom roles are very helpful for medium scale enterprises. 3. Has a good ability to make a company-wide policy for better implementation of compliances and related kinds of stuff without hassles. 4. The advanced and simple mode selection also helps for quite a good lot of employees. 5. The email authenticity details in every email are quite a helpful feature that will save a life from spams not available in Gsuite and likewise applications to extend Zoho has.

The Cost expenses of running full premium features are a setback to most of micro and nano scale enterprises. The Company does provide good lot feature even at free of cost but the overall pricing deters such enterprises to buy paid plans, thus reducing the inflow of such paid customers. The privacy policies of companies present a loophole of the ability of admin to peek in an employee's email. It is like a sword with two edges, both beneficial and destructive too.

The email service has a very generous mailbox size and a lot of features even in the free version. The webmail works very well and the apps you can download for your mobile devices seem to perform with no glitches so far. It has all of the features you expect from an email service including standard email, calendar, tasks, contacts etc and the webmail even has a handy Remote Work feature that allows you to clock in and out and log the time you are spending on a task. It has the usual software programs for Mac, Windows and Linux so you dont need to purchase a dedicated email program to send and receive your email.

The calendar feature does not work in the webmail section when on an iPad outside of the normal app.

Efficient Email Management: Zoho Mail provides a clean and user-friendly interface, advanced spam protection, and collaboration tools for teams, making it easier for users to manage their email.Affordable: Zoho Mail offers an affordable email service for individuals and small businesses, making it a cost-effective solution for those who need an email service.Secure: Zoho Mail provides advanced security...

Read more

Limited Customization Options: Some users may find that the customization options for Zoho Mail are limited, and they may not be able to personalize their email experience as much as they would like.Lack of Advanced Features: Zoho Mail has many basic email features, but it may lack some of the advanced features that are available with other email services, such as email categorization and prioritization.Limited Customer Support: Zoho Mail's customer support options may be limited, and users may have to rely on online resources and forums to get the help they need.Integration Issues: While Zoho Mail integrates well with other Zoho apps, some users may have trouble integrating it with non-Zoho apps and services, which could limit its usefulness.

I personally loved the feature of notification that we get when the inbox emails are left to reply. This adds another level of security so that we don't miss on any update. We also get feature of schedule email, which makes customer work very easy. Also, the best feature of Zoho is that the email sent from here are never going in spam at receiver's end. So it shows how reliable Zoho Mail is. Instant chat feature is not much used by me, but is very useful.

There are no such cons, but the dark theme is very dark, like the buttons and functions looks like neon colour, It catches eye. The UI should be subtle in dark mode so that night vision is not obstructed. But there are no complaints when I see from security point of view.

I can make several different email addresses very easily with Zoho Mail. Gmail limits you to five email addresses in one account, but I manage much more than that with Zoho. I can access it from any computer or from my phone. I've been using it for about 7 years I think, and it has made a huge difference in my business.

Zoho Mail can do so much that it can be a little difficult to set certain things up because there are so many different settings. A few times I've had trouble with something that I thought shouldn't be that complicated. But thankfully Zoho's support is good and they've helped with any questions I've had.

Hosting a business email with Zoho Mail is very affordable and they also offers a very good tools to managing the admin area and tools to filter the spam email from flooding my primary email folder. Great security comes with this service and feel secure suing this service.

Zoho Mail is on the lightweight categorize in term of email service software. There are no option to build a landing site from this software unlike other email services like Gmail.

We have the paid plan and can take advantage the big file size of attachments and the integration of various Zoho applications, such as calendar, notes and scheduled emails that are heavily used by our company employees. The most practical, user friendly and useful feature are the tabs for each action we take. Everything we click is opened on a new tab in the same webpage which help us go back and...

Read more

We would prefer if the paid plans had unlimited users for a single domain, because the domain is owned by the individual user/company and would be fair to be able to use unlimited aliases for a domain. Other than that Zoho Mail is great and this is our personal opinion on this matter!

Zoho Mail is great if you are looking for a cheap professionally managed email service that allows you to have professional-looking emails ending with your domain name. No more @gmail.com for making business. Now customers can see that you are a serious company and you can do more with Zoho Mail than with your previous email. Zoho Mail perfectly connects with other Zoho services and every Zoho service...

Read more

I don't like the search functionality of Zoho Mail. Sometimes it is kinda unhelpful and I find emails I am searching for way faster manual rather than with a search bar. Zoho Mail saves email and associates the first name of a person in the address book based on the first part of the email. Not all companies use the firstname.lastname@companyname.com format and I think that should be considered when using search because sometimes the results of a search aren't great. Also, the translation of the word Forward is translated wrongly in the Croatian language. I already contacted support a few times but they still haven't fixed that. Some less experienced users could find it confusing to forward email because of this poor wording. I know because at first I also was.

There isn't much that a low tech user can't figure out after the first setup, which needed some understanding. Email and other collaborative tools are easy to use and understand. Spam was not a problem because it is able to identify and classify messages accurately 96% of the time. I like how affordable it is to utilize my domain name for an email management system that focuses on the needs of its users.

The organization may expand into a new market by offering live help for mailbox installation in addition to video instruction. It was a bit difficult to implement email since the program needed professional assistance to be set up. Apart than that, using this application is straightforward. After the setting is finished, the application has been functioning without any issues thus far.

This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined​ folders. You can set up and moderate several accounts for employees. You get to attach your​ own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem​ and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly​ attentive and timely for a free service.

It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.

I use Zoho Mail for my business and it is the best email app I have ever used. I've tried Gmail, Outlook, and Spark but none of them compare to Zoho Mail. It is easy-to-use and intuitive with a great layout that's easy on the eyes. The spam protection is top-notch, even when dealing with spam sent through inboxes like Gmail. I can't recommend this software enough!

I love Zoho Mail. It's a great way to keep all of my mail in one location, cloud-based, and easy to access from anywhere. I also like that it's compatible with both Android & Apple devices.

* SETUP AND ADMINISTRATION: The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy. * EASE OF USE, OPEN STANDARDS AND EXTENDED...

Read more

Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.

We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.

I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.

It is an excellent email hosting service, it is easy to implement and use, it is suitable for anyone to use regardless of their level of technological knowledge, it provides all the necessary security to keep information safe, it is flexible, it allows you to create personalized and professional looking email accounts, it provides an intuitive and very tidy UI in which I can navigate smoothly and quickly find what I need, its seamless integration with other native tools is exceptional and allow us to complete our work activities quickly, not to mention how it favors team collaboration.

I have been using Zoho Mail for several years and I have not managed to find something to dislike, to be honest Zoho Mail provides us with everything we need:1- Security: our information is always safe.2- Accessibility: we can easily and quickly access the information.3-Organization: all the information is in order.4- Easy to use5- It favors the collaboration and communication with our work team.6- It is a stable solution.7- Its great capacity of delivery.8- Its technical support is timely and very efficient.Zoho Mail meets all our expectations and does an excellent job as an email hosting service so I have nothing negative to comment.

I started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google...

Read more

This is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.

It's easy to scale as business and the number of employees grows. Also it handles large volumes of email very well. Just about the best anti-spam email every used (in my opinion). When needed, it's easy to integrate with other Zoho (and outside third party) applications. Super easy to migrate cPanel based email to this product. Also... It's ridiculously affordable!

It would be nice if there was a more initiative UI to authenticate custom domain names. It's not difficult, but can be a bit fiddly to do for someone that has no knowledge.

The desktop App and Web app are feature packed and work very well. Zoho has the ability to create application specific password/access for Outlook. Their App actually is better than Outlook on both function and stability.

Contacts allow you to import from Outlook.com, but no from the Outlook Program. It does allow for importing contact from a CSV file, but I lose some fields.

Beyond the initial setup which required a bit of knowledge, there is rarely anything else that will stump an low tech user. Working with Email and other collaboration features is simple and straight forward. There was no issue with spam as it is able to catch and categorise correctly 98% of the time.

If you use an email client like outlook,which is the most popular for business users, you loose out on all the collaboration features which are only available on browser access.

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.