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Zoom Workplace Logo

Zoom is an all-in-one collaboration platform

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Zoom Workplace Reviews - Page 10

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13,932 reviews

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Verified reviewer

Education Management, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Graduate Student's Experience on Zoom Meetings

Reviewed 3 years ago

My overall experience with Zoom meeting software is very good. It also makes distance irrelevant in conducting meetings, conferences, and classes since all of these events could now be done online through the Zoom meeting software. It also increases the number of participants since there are no more traffic or transportation problems to deal with.

Pros

What I like most about the software is its easy-to-navigate features and affordability. It offers a personal account that is free (with a maximum of 30 minutes of meeting time) and paid options that are licensed to the paying entities (in my case, to the university where I am currently enrolled). The software's improved security feature for license accounts ensures that only authorized users have access...

Cons

The use of the software depends on the internet connection of the users. When an internet connection is poor, a person should expect a lagging connection and one might even be disconnected during the meeting/class proper. Another limitation is the technical specifications of the computer device, tablet, or smartphone that is used to connect to the software. A device's low technical capability may limit the bandwidth used, hence may affect camera usage. It will not also be able to use some of the software's features such as virtual background or video effects.

TC
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Traci C.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy-to-use Virtual Meeting Platform

Reviewed 4 years ago

Zoom has been an incredible resource for our organization. Both our staff and volunteers are located across the nation and around the globe. Zoom allows us to stay connected, effectively run meetings, engage participants in large meetings through Breakout Rooms, and even provide lines to our volunteers to use for their local groups and purposes. We also have several volunteers over 50 years of age in our organization. Many of them have learned to engage and use Zoom to stay connected and be more involved. While there are questions, this software is easy to learn for both our younger Staff and older volunteers.

Pros

My favorite feature of Zoom is the capability to go into Breakout Rooms. When meeting in a larger group, or even if you just need to split up into pairs, you can easily manually or automatically assign participants to smaller groups called Breakout Rooms. This adds so much to a meeting and allows meetings with more participants to still participate and engage.

Cons

As a meeting host, when I share my screen, it's difficult to access and interact with the chat box. In the screen share mode, it can also be difficult to view my Zoom toolbar which sometimes makes it difficult to host the meeting as effectively as I need to.

AL
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Ashley L.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoom is great, but still lacking in a few areas.

Reviewed 4 years ago

Zoom will always be used for us with outside clients, but internally we will continue to use Microsoft Teams instead.

Pros

I like that there is no need to log in to the software to send an invite - and people don't even need the app installed, they can use a web browser. This is especially helpful for those that are outside the organization. The features within the app are great too - the breakout rooms and ability to easily share your screen.

Cons

My biggest pet peeve with zoom is that it's so many steps to set up a meeting request. With Microsoft Teams you just click one button and it's there for you, the invites, the link, etc. The other thing zoom's competitors have is chatting outside the call. The chats don't stay live once you're off the call - and I often lose things captured within the chat.

GM
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Giovanni M.

Internet, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom Meetings for Presentation and post production

Reviewed 3 years ago

Base on experiencee using it with 2 different job that I have, I would say its the best. There is another software we are using for meeting but there is no option to share sound of your computer when sharing screen. So using Zoom Meetings give me and my colleague the ease of showing the progress of our work to our superior real time, they can see possible revision before we take the next action.

Pros

The Screen sharing is very convinient specially for my job which is remote and since we are doing post production, I need to show my screen to our team leads several time in a day. I like the feature because I can choose to share all of my screen or just specific tab on my screen, and also I can share the sound of the episode that I am working on. There is an option as well to record the meeting, that way you don't have to take note. You can simply record and check it on a later time.

Cons

There is just instances when some people on the meeting are being cut off. It can be an internet relateed issue on their end but base on experience it also happens even if you have a good connection. I beleive that connectivity requires improvement.

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Douglas H.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best video conferencing service

Reviewed 4 years ago

Zoom helps my colleagues and I easily communicate via video with clients, prospects and colleagues. I also use it for personal use with friends and family which is nice. Zoom has made video conferencing much easier and more enjoybale.

Pros

Zoom is very easy to use and much more reliable than some of the other services available. I've never had it crash or freeze on me. Anyone can join via the web option. It integrates easily with email clients such as Outlook.

Cons

Customizing your experience can be somewhat confusing for some people which is disappointing. But just straight up using Zoom for its primary purpose is easy and the best available.

IA
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Isaac A.

Architecture & Planning, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pre-professional video conferences, virtual classes and quality remote communication in the pandemic

Reviewed a year ago

My experience with Zoom Meetings is divided into two parts, the first was when I used it in virtual classes due to the pandemic and honestly my experience was mostly very good and allowed me to have quality classes and better learning. The other part is currently that as an architecture student and intern at a construction company, this application allowed me to collaborate effectively with the work team despite not being physically present at the construction company's premises. Thanks to Zoom Meetings we were able to review and analyze financial documents, discuss strategies and answer questions remotely. In general, this tool was and is invaluable to contribute efficiently as a student and as an intern, demonstrating its versatility and usefulness in various work contexts.

Pros

To be honest, I was not used to using video conferencing applications and the first one was Zoom Meetings, which in fact was not difficult to start using thanks to its intuitive and easy-to-use interface, as it allowed me to quickly connect with my classmates and teachers, facilitating the collaboration, the exchange of ideas and better learning in virtual classes in a pandemic. It has excellent audio and video quality, which guaranteed us clear and fluid communication in all the virtual meetings I've had, as well as its many other features that were very good for a quality experience at the university.

Cons

Well, although when I started using Zoom Meetings I did not have a high-end computer, and this application used to get stuck or show a delay when sharing the screen. Currently I have a much better computer, however, due to so many updates that it has had over the course of two years that I have used it again, I realize that it obviously has many more functions and features than before, but unfortunately having this suffers from slowness and crashes despite having a year-old computer.

CM
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Chethan M.

Information Technology and Services, 10,001+ employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of Zoom Meetings & Chat

Reviewed 4 years ago

Zoom meetings are good to have meetings among friends or other social groups.

Pros

Zoom Meetings & Chat is a very easy to use online conferencing and collaboration application. It has both web and mobile version for users to conveniently join the meetings. Zoom meetings are inexpensive for individual users and one can quickly register and start scheduling the meetings. Meetings scheduled in zoom will be driven using the option Passcode that allows only the known users who have received...

Cons

Zoom meetings & chat has lot of advantages but also has some demerits. Zoom meeting is comparatively expensive to conduct meetings for bigger audience mainly when the meetings time duration are longer. Zoom meeting has been getting complaints on data privacy and security. Zoom meeting is not the recommended one within organizations or by corporates. the free version of zoom meeting does not provide many features and mainly popular among social groups to conduct meetings where data security is not so important. The free version of Zoom meeting has time limit for larger audiences and need to be reconnected after certain time duration.

AB
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Ana B.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Learning Session

Reviewed 2 months ago

My overall experience with Zoom Workplace has been highly positive. The platform excels in providing a robust and reliable environment for virtual meetings and collaborations. The user-friendly interface makes it easy to schedule, join, and manage meetings, ensuring that communication flows smoothly within our team. The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.

Pros

What I liked most about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ease of scheduling and joining meetings, along with the intuitive interface, makes it simple for team members to connect, regardless of their technical proficiency. The video and audio quality are consistently excellent, even in large meetings, which ensures clear and effective communication. Additionally, the range of features, from screen sharing and breakout rooms to virtual backgrounds and meeting recordings, enhances productivity and makes it easier to manage and participate in virtual work environments. The reliability and comprehensive support provided by Zoom Workplace have made it an indispensable tool for our team's daily operations.

Cons

One of the limitations I found with Zoom Workplace is the inability to send text messages directly within the platform. I know this is something that is currently being worked on.

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Shahriyar K.

Education Management, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom Meetings..

Reviewed 3 years ago

I use to join university lectures on Zoom Meetings due to closure of on campus studies in wake of covid, so far I am very happy with it and love the way it works.

Pros

Zoom meetings is mone of the most efficient and widely used virtual meeting software used now days. Even its free version allows scores of participants to join the same session. It provides the host with necessary controls like managing screen and muting mics. Multiple participants can talk at a time with out creating disruption in the service. The audio and video quality is good apparently due to low data requirements. You can easily share different sort of files with other participants.

Cons

It do not have any cons as such in the paid version, but in the free version the session ends on its own after 45 minutes, though you can continue by reinitiating another session.

DR
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Danish R.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best ever Meeting app

Reviewed 3 years ago

I have a great experience over on zoom while taking both pros and cons, I must prefer it on other apps like it easy in meeting or to schedule meeting in chat and everything is just awesome. I love it to use as a team

Pros

The main thing is its ease to use, from making meetings to scheduling the meeting for an interview with clients which is just awesome features in zoom. it quite helpful than other as another need login must but there's not much need to go first and login etc. on these basis i ll prefer it than other's

Cons

There aren't many cons in this app, but on some things, I can say there aren't many features and flexibility in the room for free users. Also while making the meeting room somehow it needs quite unnecessary things which gonna waste the time.

HT
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Helia T.

Medical Practice, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom makes the online connection simple

Reviewed 2 years ago

Great app that due its popularity, you will not find any struggle to set up

Pros

Zoom is a reliable video conferencing app that has the feature to be affordable for any company interested in keeping the co-workers connected in or out of the workplace. With Zoom I can create a meeting instantly and share it with my co-workers via a clickable link. I could also add that it can support up to 1,000 users at the same time

Cons

I am very concerned about the security features of this app.

AF
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Alyson F.

Accounting, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and ubiquitous

Reviewed 3 years ago

We recently switched from Webex to Zoom for a few key reasons: 1) The technology was better and we had fewer technical concerns. There are still issues sometimes where two users join the same meeting but do not find each other but those incidents are rare. The overall conferencing quality is good and we have few issues related to the use of this software. 2) Virtual backgrounds are supported, allowing our professionals to appear in the office even if they are remote. 3) Breakouts are easier to manage in Zoom rather than Webex.

Pros

Zoom is the market-leading video conferencing software. It is easy to create meetings using the Outlook plug-in, easy to join meetings created by others, and easy to facilitate meetings using this tool. Overall, the ease of use is the most compelling feature -- everyone knows how to join a Zoom these days!

Cons

The software development team could improve the user experience when you are screen sharing, allowing the view not to "jump" when you do. Specifically, you should be easier to find mute, participants and chat features when screen sharing.

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom: The Best Video Conferencing Tool on the Market

Reviewed 3 years ago

I've been very satisfied with the enterprise level version of Zoom. The features and functionality keep improving, and the display of windows/chat, etc. are better than ever. Though I just upgraded and discovered I could not save the Chat in a meeting. Still not sure why.

Pros

The primary reason that Zoom has eclipsed Skype is that the meeting organizer does not have to know the attendees' username to invite them to a meeting. Skype was extremely cumbersome due to that requirement and it was very common to be unable to schedule meetings as a result (often times people forgot their usernames). Zoom changed all of that and made it extremely easy to schedule a meeting and invite someone to attend.

Cons

Even though my university has corporate account, I'm well aware that personal users with free accounts are dissatisfied. The time limit on Zoom meetings for free users is too short. The time limit should be raised to at least 1 hour. Most people don't do 45 minute meetings.

AF
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Ahmed F.

Construction, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best applications for conducting meetings remotely - ( support remote learning and work)

Reviewed 3 years ago

Zoom Meetings helped me a lot by attending and participating in many seminars and meetings, I did not expect that I would participate in them, it is really a wonderful application, contributed to the development of concepts of work and distance learning.

Pros

The best appropriate tools for communication and conducting meetings and interviews remotely, which had a major role in continuing communication between millions of employees and business owners around the world during the Corona pandemic. Zoom is an easy-to-use application, whether using a mobile phone or via a computer, the user can easily participate and invite to meetings. I also love the recording...

Cons

Nothing worth mentioning, the app is easy to use for everyone, the notification service works efficiently and arrives at the right time, and I also like the archive that Zoom gives the user, where he can return at any time to previous meetings.

ah
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ahmad h.

Graphic Design, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very important for people who are blind and have mobility impairments

Reviewed 3 years ago

There are a lot of useful things for the Zoom program, and it is important that the Zoom program allows the possibility of connecting a large number of people together, as the number can reach more than 100 contacts without affecting the quality of the services provided by the program and for free, and there is also no limit to the number of videos Which can be displayed simultaneously, making it a special option, and this helped me a lot in my work and the meetings that I hold, and also greatly facilitated for blind people with disabilities, as I had a colleague who was blind and it was easy for him to work remotely, and I also had a friend who has a movement disability where It is easy for him to hold and attend meetings.

Pros

There are a lot of useful things for the Zoom program, and it is important that the Zoom program allows the possibility of connecting a large number of people together, as the number can reach more than 100 contacts without affecting the quality of the services provided by the program and for free, and there is also no limit to the number of videos Which can be displayed simultaneously, making it a special option, and this helped me a lot in my work and the meetings that I hold, and also greatly facilitated for blind people with disabilities, as I had a colleague who was blind and it was easy for him to work remotely, and I also had a friend who has a movement disability where It is easy for him to hold and attend meetings.

Cons

There are just too many clicks to do anything. When I'm logged in, I wish I could schedule a meeting without having to, say, click on my account page. When I want to change my default background, I hope I don't have to take 3-5 clicks to do so, thank you

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Kerry B.

Newspapers, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Steeper Learning Curve than Hangouts, But Better Results

Reviewed 4 years ago

The quality of your meetings is much better than most videoconferencing platforms, so if it's a little less intuitive, it's probably still worth it. And the free tier is still great as long as your meetings are 40 minutes long or less.

Pros

The reason most people switch to Zoom instead of Google Hangouts is because the sounds and video quality is just better and more stable. But one of the additional features I like the most is that you can mute and unmute yourself using the spacebar! It's so much nicer than having to use your mouse to click each time. They've also got great settings that allow you to choose whether to have people join the meeting before you or not, and whether cameras and mics are turned on by default or not.

Cons

Zoom is kinda technical for new users. There are a LOT of settings, and you can't just copy and paste links to people as easily as with Google Hangouts. It is particularly tricky if you want to try to have the same video link span across different meetings in your Google calendar (like back-to-back meetings with different people, but without you leaving the meeting and coming back). People seem to figure it out, though, so as long as you're willing to invest some time getting used to it you should be fine.

CB
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Cielle B.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom is the perfect solution for video meetings

Reviewed 3 years ago

So easy to use and I can easily turn on and off features depending on my needs and the needs of the group I am conferencing with. Audio and video comes through clearly. Every upgrade only makes the platform better.

Pros

So easy to use. My clients and team members can quickly join a zoom meeting with a couple of mouse clicks. No lengthy or complex downloading of software. The downloading is quick and easy upon joining a Zoom meeting for the first time. I love that I can easily record, mute participants, run polls, form breakout rooms. The chat feature during meetings is helpful. And I love how easy it is to customize rooms to fit specific needs.

Cons

I have no complaints. I use Zoom for meetings every day and it never fails me. And the customer service is great. Very friendly knowledgeable staff.

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NEEMA K.

Environmental Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoom Meetings Review

Reviewed 3 years ago

I have gone through training on zoom, held meetings on zoom, and even had my boyfriend and I meet on zoom. With the paradigm shift to the virtual world brought forth by the pandemic, I smoothly shifted to a virtual office at the comfort of my bedroom.

Pros

I use zoom meetings almost every day to see through meetings for my team. Zoom is very effective because it works for both android and windows users, therefore team members without access to laptops or desktops can easily join. Futhermore, zoom, unlike other virtual platforms works with lower connectivity which is a plus because most people work from homes with different connectivity. Lastly, zoom allows us to record meetings for transcription and future review

Cons

I am uncomfortable with the fact that the platform does not have a timer. A timer keeps one alert especially when one has more than one meeting to see through.

HH
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Harriet H.

E-Learning, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The best online tutoring platform

Reviewed 7 months ago

Overall a positive experience but you do pay for it

Pros

It has the best audio and video sharing capacity as well as screen sharing being the fastest to load and it is very ease to use.

Cons

It is expensive and despite having the best connections you do pay for it.

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Syed Faizan A.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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"Best platform for virtual classes"

Reviewed 3 years ago

My overall experience regarding zoom is excellent. I have also used other softwares for meeting but found more advantages in it.

Pros

Zoom meetings is just amazing. In this lockdown situation when people are not allowed to take onsite classes, it serves as the best tool for online classes. It can be use it on mobile phone as well as on laptop without any issue. Zoom is best for large video conference which allows alot of members to connect with each other. Any one can share the screen to present the slides with participants. It also facilitates its user by giving recording option. A teacher can record his/her lecture to share with students. Their is a chat option in zoom through which students can ask any query from teacher.

Cons

Zoom offers 40 minutes session in free version and automatically terminate the meeting after it. If you want to conduct a meeting for more than an hour, you have to reinitiate the meeting but it is not bad as available in free version.

BL
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Ben L.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom; When All Else Fails

Reviewed 3 years ago

10/10 Zoom has been the backbone of our video conferencing as the pandemic has forced us to be more digitally connected both internally and with customers/vendors.

Pros

Zoom is consistent and reliable, rarely crashing or buffering while other competing software options struggle to keep high-quality video for the entire meeting. The ability to control the lobby as a meeting owner is critical, especially as viewer counts climb. The integration with Slack is clean and helpful as well.

Cons

We don't currently have the ability to screen share multiple screens at the same time. There are often times where the sharer has to surrender their share to allow for someone else. It just slows meetings down.

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Verified reviewer

Civil Engineering, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Features for Online Meeting

Reviewed 3 years ago
Pros

Using Zoom meeting is really fun and exciting. Zoom meeting have many feature that really important for virtual meeting especially students right now which is classes during Covid pandemic. For me, I really like the feature where you can change the layout of video meeting where we can see everyone in the meeting. It is really important for me especially to see everyone in my class. Other feature that I like is the share screen. By clicking one button, we can share our screen easily like whenever we want to presentation or teaching or else. Overall, Zoom Meeting is one of my favorites meeting platform because the features provided in it specific and helpful for students like me.

Cons

Since I am a student, paying a platform to meet is not necessary as there are many other free platform that I can use. As I use free trial Zoom Meeting, I can use the platform to meet for only 40 minutes. As soon the duration end, I have to make another meeting to continue it. This makes me frustrating as I have to make so many meeting in one time.

LM
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Lori M.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Meetings of Today Brought to You with EASE and EFFICIENCY By ZOOM!

Reviewed 3 years ago
Pros

In today's world, given the current times and conditions with Covid, remote work is being more and more common. A huge portion of employees and companies were remote at some point in 2020. Students and teachers were virtual. Zoom is without a doubt not only the most common form of virtual meeting used, but it is my opinion and that of my company's that Zoom is the most reliable. We use Zoom to host meetings, conduct training of new employees, troubleshoot problems in the field, and so much more. We especially use screen sharing and the ability to record meetings so that we can train employees as well as keep a history of meeting minutes and topics. Hands down, the most effective virtual meeting system there is.

Cons

The only draw back BEFORE COVID was the limited time on the free Zoom account. We upgraded to the next level account before Covid to be able to conduct our hour long meetings and not have to start another one after 45 minutes. However, we do love the upgraded level of capabilities that come with the paid Zoom plan. No complaints.

AM
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Anamika M.

Education Management, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good software for education and remote work

Reviewed 2 years ago

Overall, I've loved it and have been using it since COVID started. This is good but extremely pricey.

Pros

I loved the ease of operation and minimal training that is needed.

Cons

I hate the pricing. There is no discount for students and the free version only allows 40 minutes. With the economy in recession, the pricing is a major setback. Sometimes connectivity is an issue but nothing that would limit its choice.

HS
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Harshpreet S.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A life saviour in today's times!

Reviewed 3 years ago

My overall experience with Zoom was super great. Our entire company relied on this one software for essential communication while working remotely for a long period of time.

Pros

The ease with which you can join and conduct meetings is the best thing about Zoom. When the Pandemic hit, this software was a life saviour and played a major role in helping people work remotely. The android and iOS application also works really well!

Cons

For being free software, it does the job super good. The only thing vs other free counterparts is the time limit in the free version.