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Auto Dialer Software with Customizable Templates
Last updated: January 2025
Key Features of Auto Dialer Software
Based on GetApp's analysis of 470 verified reviews collected between July, 2021 and August, 2024
- Auto-Dialer: Users value the increased calling efficiency, ability to handle multiple lines, and better lead management. 96% of reviewers rated this feature as important or highly important.
- Call Recording: Reviewers note the importance for training and compliance, highlighting ease of access and integration with CRM systems. 93% of reviewers rated this feature as important or highly important.
- Lead Management: Users find it helpful for organizing, tracking, and prioritizing leads, aiding in follow-ups and sales conversions. 93% of reviewers rated this feature as important or highly important.
- Call Monitoring: Reviewers appreciate the live call monitoring, coaching capabilities, and performance tracking for quality assurance. 90% of reviewers rated this feature as important or highly important.
- Call Center Management: Users highlight ease of managing agents, tracking performance, and configuring call routing for better productivity. 90% of reviewers rated this feature as important or highly important.
- Automatic Call Distribution: Users value fair and efficient call distribution among agents, enhancing team productivity and response times. 89% of reviewers rated this feature as important or highly important.
34 software options
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Convoso is the #1 dialer software for outbound lead gen contact centers. Our omnichannel solution solves the biggest frustrations call centers have with their dialer. Customers report dramatic increases in contact rates of up to 300%, delivering more conversions and significantly improved ROI.
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JustCall: All-in-one biz chat (voice, text, email, WhatsApp). AI automates tasks, analyzes calls, & helps your team shine. Trusted by 6,000+ businesses globally. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.
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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
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Get unfiltered visibility into what's happening with your sales team, your deals, and your market with Revenue Intelligence from Gong.
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For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.
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PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.
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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
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Close is the sales CRM that helps small businesses and startups turn leads into revenue. Close lets you email, call, and text your leads from desktop. With productivity tools like task reminders, Call Assistant, and Predictive Dialer, you’ll reach more leads, follow up more often, and close more.
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Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.
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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!
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CallingPost is Fast, Easy, & Effective way to send communications to groups of all sizes. CallingPost is a MASS messaging service, sending communications by phone (pre-recorded voice), text (SMS), and/or email.
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DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can use the text-to-speech technology to create audio messages in multiple voices and languages.
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No matter the size of your call center – big or small – TCN offers scalable and customizable cloud-based call center software solutions to meet your needs. Welcome to the call center software hub.
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3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.
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OnSolve's One Call Now is the ideal mass notification solution for small businesses, and non-profits. It allows you to send two-way messages via texts, calls, email, and push notifications for emergencies and routine communications. Have a message to send? Get it out today with our free trial.
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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.
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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.
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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.
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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.
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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
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Increase agent productivity and earn happier customers with a seamless connection between your CRM and business phone system. Drive more successful service and sales with one simple, smooth computer telephony integration that supports unique and complex workflows.
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Broadcaster Mobile is a cloud-based customer communication management solution that helps streamline communication with customers via mass and personalized SMS, RCS, email, and voice messages. The platform also has the option to send mass messages through different communication channels, allowing businesses to reach a large number of customers quickly and efficiently.
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