Call Recording Software with Performance Management

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12 apps

NICE inContact   

328
Cloud Contact Center Software
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels. Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording and more. Read more about NICE inContact
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Cloud Contact Center Software
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels. Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording and more. Read more about NICE inContact
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Dialpad Sell   

3
Sales dialer with voice intelligence technology
Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell Dialpad Sell supports Salesforce integration.
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Sales dialer with voice intelligence technology
Dialpad Sell is a sales dialer solution designed to help sales organizations of any size make and manage sales calls effectively with call routing, monitoring and reporting tools, plus voice intelligence technology, real-time recommendations, and more. Read more about Dialpad Sell Dialpad Sell supports Salesforce integration.
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CallSource   

190
Performance management solution for sales & marketing calls
CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource
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Performance management solution for sales & marketing calls
CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource
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PhoneBurner   

128
Power dialer & outbound sales acceleration software for SMBs
Call recording and power dialing in one powerful software. Have 3 to 4 times more live conversations every time you dial. Track and record all calls. Automate post-call workflows. Powering thousands of clients and millions of calls, every month. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
Call recording and power dialing in one powerful software. Have 3 to 4 times more live conversations every time you dial. Track and record all calls. Automate post-call workflows. Powering thousands of clients and millions of calls, every month. Read more about PhoneBurner
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RingCentral Contact Center  

143
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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ExecVision  

348
Conversation insights to drive rep performance improvements
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. Read more about ExecVision
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Conversation insights to drive rep performance improvements
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. Read more about ExecVision
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3CLogic  

48
Cloud Call Center Solutions
With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference. Read more about 3CLogic
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Cloud Call Center Solutions
With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference. Read more about 3CLogic
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Callcap  

21
Call tracking, monitoring & recording
Callcap increases visibility into sales and marketing goals, and overall customer experience with measurable, real-time analytics, alerts, feedback, and more. Read more about Callcap
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Call tracking, monitoring & recording
Callcap increases visibility into sales and marketing goals, and overall customer experience with measurable, real-time analytics, alerts, feedback, and more. Read more about Callcap
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Aspect Quality Management  

15
Call quality monitoring & management for call centers
Evaluate customer interaction quality as assessed by all parties including supervisor, agent, and customer. Ideal for 150+ agents. Read more about Aspect Quality Management
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Call quality monitoring & management for call centers
Evaluate customer interaction quality as assessed by all parties including supervisor, agent, and customer. Ideal for 150+ agents. Read more about Aspect Quality Management
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Monet Software  

16
Workforce management & optimization for contact centers
Monet Software is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Monet Software
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Workforce management & optimization for contact centers
Monet Software is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Monet Software
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Call Record Analyzer  

1
Web call reporting and analytics platform
Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications. Read more about Call Record Analyzer
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Web call reporting and analytics platform
Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications. Read more about Call Record Analyzer
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