Cloud Communication Platform Software with Analytics

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8 apps

SMSGlobal   

19
Communication management and SMS marketing platform
SMSGlobal is a communication management software designed to help businesses improve marketing operations and enhance customer engagement through automated text messages. Key features include two-way SMS, data import, scheduling, account management, notifications, customizable templates, and more. Read more about SMSGlobal
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Communication management and SMS marketing platform
SMSGlobal is a communication management software designed to help businesses improve marketing operations and enhance customer engagement through automated text messages. Key features include two-way SMS, data import, scheduling, account management, notifications, customizable templates, and more. Read more about SMSGlobal
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Yeastar Cloud PBX   

2
Cloud PBX & unified communications platform for SMBs
Yeastar Cloud PBX is a unified communications software that provides businesses with private branch exchange systems and VoIP gateways. The platform enables employees to transfer calls to any internal or external phone number or extension, define call forwarding rules, and view call history. Read more about Yeastar Cloud PBX
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Cloud PBX & unified communications platform for SMBs
Yeastar Cloud PBX is a unified communications software that provides businesses with private branch exchange systems and VoIP gateways. The platform enables employees to transfer calls to any internal or external phone number or extension, define call forwarding rules, and view call history. Read more about Yeastar Cloud PBX
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Infobip   

1
Omni-channel customer communication and engagement
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
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Omni-channel customer communication and engagement
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
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ZIWO  

22
API Based cloud contact center software with free plugins
ZIWO is a cloud-based call center platform designed for sales, marketing, customer support, and developer teams to help them communicate with clients through real or virtual agents. Features include CRM integration, auto-dialing, virtual phone numbers, call queuing, call logging, and more. Read more about ZIWO
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API Based cloud contact center software with free plugins
ZIWO is a cloud-based call center platform designed for sales, marketing, customer support, and developer teams to help them communicate with clients through real or virtual agents. Features include CRM integration, auto-dialing, virtual phone numbers, call queuing, call logging, and more. Read more about ZIWO
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Servetel  

1
Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Vonix Flex  

8
Communication platform to handle business calls and texts
Vonix Flex is a cloud-based communication platform that enables businesses to interact with clients via SMS, calls, and social media channels. With the shared inboxes, supervisors can assign multiple team members to a single message group, facilitating collaborative handling of customer queries. Read more about Vonix Flex
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Communication platform to handle business calls and texts
Vonix Flex is a cloud-based communication platform that enables businesses to interact with clients via SMS, calls, and social media channels. With the shared inboxes, supervisors can assign multiple team members to a single message group, facilitating collaborative handling of customer queries. Read more about Vonix Flex
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Pypestream  

7
Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
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Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
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Fonvirtual Virtual PBX  

0
Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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