Communication Software

Communication software enables users to exchange data (e.g. messages) via text, video or audio formats across different computers and devices. Communication software typically incorporates email, messaging, video chat, and web conferencing.
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Here’s our list of apps for Communication software.

Communication software refers to a group of tools that are used to enhance information exchange within an organization or among a group of people.

Common features include:
  • Activity feed
  • Chat/messaging
  • File sharing
  • Knowledge management
Common features include:
  • Activity feed
  • Chat/messaging
  • File sharing
  • Knowledge management

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248 apps

Slack  

19,849
A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
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A single place for team communication and workflows
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack
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Asana  

9,356
Project and work management for teams of all sizes.
Asana is a communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done. Read more about Asana
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Project and work management for teams of all sizes.
Asana is a communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done. Read more about Asana
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Buildertrend  

1,527
A better way to build.
Buildertrend is the No. 1 construction project management software. Trusted by homebuilders, remodelers and specialty contractors across the globe, we empower the industry with a better way to build. Read more about Buildertrend
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A better way to build.
Buildertrend is the No. 1 construction project management software. Trusted by homebuilders, remodelers and specialty contractors across the globe, we empower the industry with a better way to build. Read more about Buildertrend
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GoToWebinar  

1,314
Video conferencing and webinar hosting for large events
GoToWebinar enables webinar hosting for up to 3,000 people for events such as marketing, training, and corporate communications. Features include flexible scheduling, automatic reminder emails, instant-join links, interactive engagement tools, webinar performance insights, and more. Read more about GoToWebinar
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Video conferencing and webinar hosting for large events
GoToWebinar enables webinar hosting for up to 3,000 people for events such as marketing, training, and corporate communications. Features include flexible scheduling, automatic reminder emails, instant-join links, interactive engagement tools, webinar performance insights, and more. Read more about GoToWebinar
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CoConstruct  

801
Construction software made for custom builds, by CoConstruct
3-way communication between builder, client, and trade partners. Everything is captured via email and texting. Login isn't required for communication. Read more about CoConstruct
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Construction software made for custom builds, by CoConstruct
3-way communication between builder, client, and trade partners. Everything is captured via email and texting. Login isn't required for communication. Read more about CoConstruct
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7shifts  

686
Simplifying labor management, one shift at a time.
7shifts is built for restaurant managers to schedule, communicate, and engage their team. Reduce staff calls & texts by 70%, engage your team to combat turnover, and build schedules that work for everyone. Get started free today! Read more about 7shifts
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Simplifying labor management, one shift at a time.
7shifts is built for restaurant managers to schedule, communicate, and engage their team. Reduce staff calls & texts by 70%, engage your team to combat turnover, and build schedules that work for everyone. Get started free today! Read more about 7shifts
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ShipStation  

710
The Shipping Software with the Most 5-Star Reviews
ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and more!) and fulfill their orders through a variety of shipping carriers and fulfillment providers. Paired with automation features, we save you hours each day on fulfillment. Read more about ShipStation
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The Shipping Software with the Most 5-Star Reviews
ShipStation helps eCommerce sellers easily aggregate orders from multiple sales channels (like eBay, Amazon, Magento, and more!) and fulfill their orders through a variety of shipping carriers and fulfillment providers. Paired with automation features, we save you hours each day on fulfillment. Read more about ShipStation
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Workfront  

1,030
Online Enterprise Work Management Software
Communicate in the context of work, get real-time status updates, and keep all conversations in one place with Workfront. Read more about Workfront
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Online Enterprise Work Management Software
Communicate in the context of work, get real-time status updates, and keep all conversations in one place with Workfront. Read more about Workfront
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DonorPerfect  

611
Online Fundraising Software for Nonprofits
DonorPerfect equips you with communication tools, such as Constant Contact email marketing for nonprofits, receipting tools, and automatic gift acknowledgements, to optimize your donor retention efforts. Read more about DonorPerfect
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Online Fundraising Software for Nonprofits
DonorPerfect equips you with communication tools, such as Constant Contact email marketing for nonprofits, receipting tools, and automatic gift acknowledgements, to optimize your donor retention efforts. Read more about DonorPerfect
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JobNimbus  

430
The Most Flexible & Easiest to Use Home Services Software
JobNimbus is the hub to track your sales and production. Track leads, jobs, and tasks from one easy to use software. You can access your information wherever you are, get everyone on the same page, and grow your business. Read more about JobNimbus
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The Most Flexible & Easiest to Use Home Services Software
JobNimbus is the hub to track your sales and production. Track leads, jobs, and tasks from one easy to use software. You can access your information wherever you are, get everyone on the same page, and grow your business. Read more about JobNimbus
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MyCase  

354
Practice More, Manage Less.
MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping cases on track, and delighting clients. No matter your location, MyCase lets you manage your firm’s daily operations with ease. Read more about MyCase Try MyCase for free at mycase.com.
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Practice More, Manage Less.
MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping cases on track, and delighting clients. No matter your location, MyCase lets you manage your firm’s daily operations with ease. Read more about MyCase Try MyCase for free at mycase.com.
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Neon CRM  

429
Nonprofit CRM Software with Fundraising & Membership Tools
Build real relationships with your most important supporters. Neon's CRM tracks all supporter data and interactions, with built-in a marketing/comms suite. Read more about Neon CRM
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Nonprofit CRM Software with Fundraising & Membership Tools
Build real relationships with your most important supporters. Neon's CRM tracks all supporter data and interactions, with built-in a marketing/comms suite. Read more about Neon CRM
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ActiveCollab  

364
Make Real Work Happen!
ActiveCollab is a team collaboration tool that will enable you to increase accountability and keep your team in the loop. Ensure the entire team is involved, engaged, and connected. Create a seamless pipeline to discuss and execute all projects and tasks. Read more about ActiveCollab
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Make Real Work Happen!
ActiveCollab is a team collaboration tool that will enable you to increase accountability and keep your team in the loop. Ensure the entire team is involved, engaged, and connected. Create a seamless pipeline to discuss and execute all projects and tasks. Read more about ActiveCollab
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Livestorm  

256
Engage your audience with better video communication
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events. Read more about Livestorm
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Engage your audience with better video communication
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events. Read more about Livestorm
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BlueJeans  

449
Video, audio and web conferencing platform
BlueJeans is a meeting platform for the modern workplace. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. Read more about BlueJeans
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Video, audio and web conferencing platform
BlueJeans is a meeting platform for the modern workplace. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. Read more about BlueJeans
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WebHR  

490
Everyone's Favorite All-in-One Social HR Software
First HR software to introduce Social HR - by providing a LinkedIn / Facebook style platform for your employees. Best in Employees Engagement and Communication. Read more about WebHR
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Everyone's Favorite All-in-One Social HR Software
First HR software to introduce Social HR - by providing a LinkedIn / Facebook style platform for your employees. Best in Employees Engagement and Communication. Read more about WebHR
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Dialpad  

399
Cloud communications system for enterprises
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell. Read more about Dialpad
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Cloud communications system for enterprises
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell. Read more about Dialpad
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Recruiterbox  

182
Recruiting Software & Applicant Tracking System
Recruiterbox has been designed to include your entire team in the hiring process. Hiring managers and interviewers can directly enter ratings and feedback on candidates WITHOUT logging into the system. You can implement the system within one work week, while getting the functionality and value of an enterprise solution. Read more about Recruiterbox
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Recruiting Software & Applicant Tracking System
Recruiterbox has been designed to include your entire team in the hiring process. Hiring managers and interviewers can directly enter ratings and feedback on candidates WITHOUT logging into the system. You can implement the system within one work week, while getting the functionality and value of an enterprise solution. Read more about Recruiterbox
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NICE inContact  

417
Cloud Contact Center Software
NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE inContact
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Cloud Contact Center Software
NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE inContact
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3CX  

228
3CX communications system. Web & mobile apps (Android, iOS)
3CX is an open-platform, IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. 3CX offers simple, affordable communication, eliminating the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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3CX communications system. Web & mobile apps (Android, iOS)
3CX is an open-platform, IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. 3CX offers simple, affordable communication, eliminating the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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Outreach  

220
Sales Engagement Platform
Outreach is a cloud-based sales automation tool that helps sales teams create, optimize & repeat sales campaigns with email templates and analysis tools. Read more about Outreach
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Sales Engagement Platform
Outreach is a cloud-based sales automation tool that helps sales teams create, optimize & repeat sales campaigns with email templates and analysis tools. Read more about Outreach
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Bitrix24  

439
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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Glip  

162
Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip
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Conversation platform for team collaboration & productivity
Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams. Read more about Glip
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RFP360  

169
Request for proposal software for RFPs, RFQs and RFIs.
RFP360 develops software solutions that transform how organizations worldwide request information, respond to requests and connect — making the RFP and proposal process far more efficient, effective, collaborative, consistent and repeatable for everyone. Read more about RFP360
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Request for proposal software for RFPs, RFQs and RFIs.
RFP360 develops software solutions that transform how organizations worldwide request information, respond to requests and connect — making the RFP and proposal process far more efficient, effective, collaborative, consistent and repeatable for everyone. Read more about RFP360
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BenchmarkONE  

150
CRM & Marketing for small businesses and marketing agencies.
BenchmarkONE's email marketing automation tools makes It simple to send personalized communications at just the right time. Read more about BenchmarkONE
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CRM & Marketing for small businesses and marketing agencies.
BenchmarkONE's email marketing automation tools makes It simple to send personalized communications at just the right time. Read more about BenchmarkONE
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Communication Software Buyers Guide

Whether you’re part of a corporate organization, a salon, or a nonprofit, effective communication is essential to keep the ball rolling. Broken communication channels can lead to misinformation and a lack of awareness, which can adversely affect projects and business goals. 

Communication software can help your team and stakeholders stay on the same page with accurate information. The software offers various means of communication, such as group chats and video calls, to make the exchange quick and frictionless. It also offers notifications that ensure no important updates are missed and everyone stays informed. 

We’ve prepared this guide to help you select the right communication software for your business. Here is what we’ll cover:

What is communication software?

Communication software refers to a group of tools that are used to enhance information exchange within an organization or among a group of people. These may include text messaging, audio and video chat, and group conference systems. 

What are the deployment options for communication software?

You’ll need to understand the deployment options available before selecting a communication system for your business. Here are the two main types of deployments: 

Cloud-based deployment: Cloud-based deployment is particularly useful for users that wish to avoid a large upfront investment. This is because server maintenance and support costs are borne by the vendors as they host the tool on their own or third-party servers. 

Users simply need to pay a monthly or annual subscription fee to avail the service. Users can access these tools through computers or mobile devices connected to the internet. 

On-premise deployment: On-premise deployment involves a greater upfront investment. This is because users host these solutions on their own servers and cater to maintenance, support, updates, and data storage. However, in the long run, the cost of ownership comes down as users don’t have to pay recurring fees on a monthly or yearly basis. 

On-premise solutions are usually available for a one-time license and can be accessed through computer applications installed within the business premises. 

Key question to ask a vendor before you buy: Which hosting option is best suited to my business requirements, technical resources, and IT budget?

What are some common features of communication software?

Gaining an understanding of the common features of communication software will help you shortlist products that meet your requirements.

Here are the common features of communication software:

Activity feed: Keep stakeholders and team members updated on tasks and projects via in-app and email notifications. It notifies about events such as task completion, approaching deadlines, and changes in due dates. 

activity

Activity feed in ActiveCollab

Chat/messaging: Send and receive messages via one-on-one chats, group messaging, and @ mentions to loop team members into discussions. The feature also includes audio and video chat options for enhanced communication, although not all tools may offer these. 

chat

Text messaging in Slack

File sharing: Add files (in formats such as PDF, XML, and PNG) to tasks and conversations. Tag the files, categorize them, and download them to view or save.

file sharing

File sharing in Slack

Knowledge management: Manage and store resources shared and uploaded via the tool. Access search capabilities, apply filters, and sort files based on factors such as date, name, category, and author. 

knowledge management

Knowledge management in Glip

Key questions to ask a vendor before you buy: In addition to the common features, what other features does your solution offer? How many of these features come for an extra cost?

Back to communication software directory

Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication.

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