Communication Software

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Genesys  

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Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
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Communication software enables users to exchange data (e.g. messages) via text, video or audio formats across different computers and devices. Communication software typically incorporates email, messaging, video chat, and web conferencing.