Communication Software with Computer Telephony Integration

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14 apps

Agile CRM  

389
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Bitrix24  

419
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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FluentStream  

63
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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Microsoft 365  

9,789
Cloud collaboration and file sharing application suite
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more. Read more about Microsoft 365
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Cloud collaboration and file sharing application suite
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more. Read more about Microsoft 365
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Skype for Business  

10,258
Microsoft Teams has replaced Skype for Business
Skype for Business enables remote collaboration between people, partners or colleagues across the globe on any device, with enterprise Office 365 integration. Read more about Skype for Business
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Microsoft Teams has replaced Skype for Business
Skype for Business enables remote collaboration between people, partners or colleagues across the globe on any device, with enterprise Office 365 integration. Read more about Skype for Business
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ShoreTel  

210
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
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NewVoiceMedia  

60
Cloud Contact Center & Inside Sales Software for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
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Cloud Contact Center & Inside Sales Software for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
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3CLogic  

48
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Snapforce  

15
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
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CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
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ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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OpenTouch Office Cloud  

0
Voice & unified communications for SMBs
Alcatel Lucent's OpenTouch Office Cloud provides voice & unified communications for SMBs . Read more about OpenTouch Office Cloud
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Voice & unified communications for SMBs
Alcatel Lucent's OpenTouch Office Cloud provides voice & unified communications for SMBs . Read more about OpenTouch Office Cloud
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Ottspott  

0
Phone platform for G Suite and Slack
Manage business telephony and business SMS. Read more about Ottspott
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eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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