Communication Software with Customer History

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DonorPerfect  

500
Nonprofit CRM Software
DonorPerfect empowers your team to work together, raise more money, and cultivate relationships that will make your mission a reality. Read more about DonorPerfect
Nonprofit CRM Software
DonorPerfect empowers your team to work together, raise more money, and cultivate relationships that will make your mission a reality. Read more about DonorPerfect

BookedIN  

187
Spend less time scheduling, more time doing what you love.
Want to save time? Book appointments online! Read more about BookedIN

Brightpearl  

119
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl

Capsule  

81
Take care of your customers and sales opportunities
Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time, be more organized and collaborate. Read more about Capsule
Take care of your customers and sales opportunities
Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time, be more organized and collaborate. Read more about Capsule

LivePerson  

33
Live Chat, Messaging and Bots Solution Provider
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson
Live Chat, Messaging and Bots Solution Provider
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson

Ytel Platform  

21
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform

Office 365  

7,339
Cloud collaboration and file sharing application suite
Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more. Read more about Office 365
Cloud collaboration and file sharing application suite
Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more. Read more about Office 365

Bright Pattern  

73
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

SAP CRM  

141
Enterprise CRM software
SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite.The CRM software provides a single platform to store all client account information, as well as a place to manage all customer communications. Read more about SAP CRM SAP CRM enables you to align marketing, sales and customer service teams through customer behavior insights and sales pipeline analysis. SAP CRM can be used by multiple departments to create targeted campaigns, resolve issues, and close deals. The solution allows you to track the performance of your sales pipeline, to monitor sales transactions in real time and to close deals and collect payments from within the system. Sales orders can be processed, account and customer order history can be viewed, marketing campaigns can be created, and support issue tracked and resolved.
Enterprise CRM software
SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite.The CRM software provides a single platform to store all client account information, as well as a place to manage all customer communications. Read more about SAP CRM SAP CRM enables you to align marketing, sales and customer service teams through customer behavior insights and sales pipeline analysis. SAP CRM can be used by multiple departments to create targeted campaigns, resolve issues, and close deals. The solution allows you to track the performance of your sales pipeline, to monitor sales transactions in real time and to close deals and collect payments from within the system. Sales orders can be processed, account and customer order history can be viewed, marketing campaigns can be created, and support issue tracked and resolved.

NICE inContact  

112
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

NewVoiceMedia  

56
Call Center & Inside Sales for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia

ExxpertApps  

9
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps allows to send mass mailings for marketing and event management including landing pages for selling, auctioning and receiving payments. Read more about ExxpertApps
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps allows to send mass mailings for marketing and event management including landing pages for selling, auctioning and receiving payments. Read more about ExxpertApps

Ameyo  

18
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo

Helprace  

6
All-in-one customer service solution
Foster staff only, internal or publicly visible discussions with your customers. Create multiple portals and product categories. Read more about Helprace
All-in-one customer service solution
Foster staff only, internal or publicly visible discussions with your customers. Create multiple portals and product categories. Read more about Helprace

Bold360  

8
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360

ProSel  

3
Sales Rep Order Entry and Catalog Management for iPad
ProSel is a sales force automation and mobile order management app that manages all the critical functions of your outside sales force and customers. ProSel allows users to build and send sales orders, browse and search a 75,000-item catalog offline and manage all sales-related content. Read more about ProSel ProSel supports the display of images, videos, PDFs and links for products. Users can order from their history or special order guides, scan or print barcodes with additional hardware. Automate payment collection and returns. ProSel can help make a multimedia presentation to customers – for example, a sales rep can display a video from a manufacturer for a cooperative advertising opportunity. Eliminate costly and time-consuming printing & distribution of paper marketing materials. ProSel syncs the database on the iPad with the home server as often as a user wishes and gives real-time information to field users. Whether your sales reps take orders or not, you'll love ProSel.
Sales Rep Order Entry and Catalog Management for iPad
ProSel is a sales force automation and mobile order management app that manages all the critical functions of your outside sales force and customers. ProSel allows users to build and send sales orders, browse and search a 75,000-item catalog offline and manage all sales-related content. Read more about ProSel ProSel supports the display of images, videos, PDFs and links for products. Users can order from their history or special order guides, scan or print barcodes with additional hardware. Automate payment collection and returns. ProSel can help make a multimedia presentation to customers – for example, a sales rep can display a video from a manufacturer for a cooperative advertising opportunity. Eliminate costly and time-consuming printing & distribution of paper marketing materials. ProSel syncs the database on the iPad with the home server as often as a user wishes and gives real-time information to field users. Whether your sales reps take orders or not, you'll love ProSel.

Genesys  

2
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,

Vivocha  

2
Meet Your Customer Online
Recent winner of the 2016 WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing. Read more about Vivocha
Meet Your Customer Online
Recent winner of the 2016 WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing. Read more about Vivocha

Ringio  

4
Intelligent sales call handling with native CRM integration
Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support. Read more about Ringio
Intelligent sales call handling with native CRM integration
Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support. Read more about Ringio

Dooing  

0
Team & fleet dispatch management platform
Dooing helps business in the service industry to manage their fleet and mobile employees as well as dispatch jobs. Read more about Dooing
Team & fleet dispatch management platform
Dooing helps business in the service industry to manage their fleet and mobile employees as well as dispatch jobs. Read more about Dooing

eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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Communication software enables users to exchange data (e.g. messages) via text, video or audio formats across different computers and devices. Communication software typically incorporates email, messaging, video chat, and web conferencing.