Communication Software with Multi-Channel Communication

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20 apps

3CX  

218
Hosted PBX with CRM integration and mobile apps
3CX is an open-platform, IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. 3CX offers simple, affordable communication, eliminating the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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Hosted PBX with CRM integration and mobile apps
3CX is an open-platform, IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. 3CX offers simple, affordable communication, eliminating the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs. Read more about 3CX
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Bitrix24  

420
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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LivePerson  

39
Live Chat, Messaging and Chatbots Solution Provider
LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson
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Live Chat, Messaging and Chatbots Solution Provider
LivePerson is the industry leader in live chat and messaging solutions that increase sales and improve customer care. Read more about LivePerson
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Bold360  

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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Ameyo  

25
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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Unily  

9
Unite your Enterprise
Unily is an award-winning employee experience platform, at the heart of your digital workplace. Supporting streamlined global communications through targeting, translation and a centralized CMS, powering better work for everyone. Read more about Unily
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Unite your Enterprise
Unily is an award-winning employee experience platform, at the heart of your digital workplace. Supporting streamlined global communications through targeting, translation and a centralized CMS, powering better work for everyone. Read more about Unily
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Intercom  

703
The #1-rated Business Messenger for customer relationships.
Help people quickly and personally with live chat on your website and in your app. Read more about Intercom
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The #1-rated Business Messenger for customer relationships.
Help people quickly and personally with live chat on your website and in your app. Read more about Intercom
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Bright Pattern  

85
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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FluentStream  

64
A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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A cloud-based business phone service
Cross-channel business communications for the modern business. Read more about FluentStream
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NewVoiceMedia  

60
Cloud Contact Center & Inside Sales Software for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
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Cloud Contact Center & Inside Sales Software for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
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Khoros Marketing  

14
Social marketing campaign and brand management
Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, social listening data, and more. Read more about Khoros Marketing
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Social marketing campaign and brand management
Khoros Marketing enables clients to orchestrate, govern, engage, and measure integrated social marketing operations to aid with brand affinity and protection. Features include social marketing, performance metrics, configurable dashboards, intelligent insights, social listening data, and more. Read more about Khoros Marketing
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Veeva CRM  

13
A CRM system for the life sciences industry
Veeva CRM is a cloud-based CRM system for the life sciences industry. Veeva CRM delivers integrated multichannel marketing, up-to-date alignments and actionable insights. Read more about Veeva CRM
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A CRM system for the life sciences industry
Veeva CRM is a cloud-based CRM system for the life sciences industry. Veeva CRM delivers integrated multichannel marketing, up-to-date alignments and actionable insights. Read more about Veeva CRM
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Colabo  

8
A Next-Generation Sales Automation Platform.
A Next-Generation Sales Automation Platform That Provides Increased Functionality, Productivity, and Visibility for Sales and Marketing. Read more about Colabo
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A Next-Generation Sales Automation Platform.
A Next-Generation Sales Automation Platform That Provides Increased Functionality, Productivity, and Visibility for Sales and Marketing. Read more about Colabo
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Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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simplyCT  

4
Virtual Call Center Software
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies. Read more about simplyCT It is mainly used by call centers and contact center to provide superior customer services.
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Virtual Call Center Software
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies. Read more about simplyCT It is mainly used by call centers and contact center to provide superior customer services.
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Talisma  

12
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
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CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
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Vivocha  

2
Next Generation Customer Interaction Platform
Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects and customers right on the website, Mobile App, or messaging platform using any combination of Video, Voice, Chat, and collaboration tools. Read more about Vivocha
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Next Generation Customer Interaction Platform
Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects and customers right on the website, Mobile App, or messaging platform using any combination of Video, Voice, Chat, and collaboration tools. Read more about Vivocha
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Oracle Social Cloud  

2
Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.
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Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.
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Smooch  

1
Communications SDKs for Web, iOS, and Android
Streamlined integrations with popular business apps. Read more about Smooch
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Communications SDKs for Web, iOS, and Android
Streamlined integrations with popular business apps. Read more about Smooch
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eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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