Communication Software with Multi-Channel Management

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Agile CRM  

318
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

Bright Pattern  

74
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

Brightpearl  

119
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl

NICE inContact  

112
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

Zuora  

36
Commerce, Billing & Finance to Power Subscription Businesses
Zuora is the global leader in Relationship Business Management (RBM) solutions, helping companies in every industry transition to the Subscription Economy. Enterprise leaders and high-growth companies alike use Z-Business, Zuora’s multi-tenant cloud platform to launch, scale, and monetize their subscription services. Read more about Zuora Zuora’s applications work where traditional ERP applications fail: Subscription pricing, quoting, orders, billing, payments, and renewals. Built from the ground up by SaaS industry veterans from salesforce.com, PayPal, and Netsuite, Zuora services innovative customers like Informatica, Tata Communications, Box, Xplornet, Ustream, and Reed Business Information.
Commerce, Billing & Finance to Power Subscription Businesses
Zuora is the global leader in Relationship Business Management (RBM) solutions, helping companies in every industry transition to the Subscription Economy. Enterprise leaders and high-growth companies alike use Z-Business, Zuora’s multi-tenant cloud platform to launch, scale, and monetize their subscription services. Read more about Zuora Zuora’s applications work where traditional ERP applications fail: Subscription pricing, quoting, orders, billing, payments, and renewals. Built from the ground up by SaaS industry veterans from salesforce.com, PayPal, and Netsuite, Zuora services innovative customers like Informatica, Tata Communications, Box, Xplornet, Ustream, and Reed Business Information.

Ameyo  

18
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo

Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.

Spredfast  

11
Social marketing for brand management & audience engagement
Spedfast is a social marketing platform and brand engagement tool that enables brands to engage with their audiences using the most relevant material. Spedfast can be used to plan and time campaigns, foster real-time communication and implement targeted advertising. Read more about Spredfast Spredfast can be used to publish content across any screen, including websites, mobile, digital billboards and live TV: The solution helps identify trending conversations, providing inspiration for new content creation.
Social marketing for brand management & audience engagement
Spedfast is a social marketing platform and brand engagement tool that enables brands to engage with their audiences using the most relevant material. Spedfast can be used to plan and time campaigns, foster real-time communication and implement targeted advertising. Read more about Spredfast Spredfast can be used to publish content across any screen, including websites, mobile, digital billboards and live TV: The solution helps identify trending conversations, providing inspiration for new content creation.

C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM

Bold360  

8
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360
Live chat & support service for customer engagement
Bold360 provides a live chat, email, SMS and mobile app support service for business of all sizes, enabling them to engage more closely with their customers. Read more about Bold360

Vendio  

11
eCommerce software solutions
Vendio is a multi-channel eCommerce platform for small businesses. The solution offers a number of integrated applications and online selling tools to help online merchants manage their sales across multiple channels, including Amazon.com, eBay, Facebook Store, Google Shopping, your own online store, and mobile devices. Read more about Vendio The eCommerce platform enables business to run and manage every stage of the online retail store cycle, from setting up an online store, to inventory management, list creation, marketing and promotion.
eCommerce software solutions
Vendio is a multi-channel eCommerce platform for small businesses. The solution offers a number of integrated applications and online selling tools to help online merchants manage their sales across multiple channels, including Amazon.com, eBay, Facebook Store, Google Shopping, your own online store, and mobile devices. Read more about Vendio The eCommerce platform enables business to run and manage every stage of the online retail store cycle, from setting up an online store, to inventory management, list creation, marketing and promotion.

Genesys  

2
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,

Oracle Social Cloud  

2
Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.
Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.

ITSM 365  

0
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
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Communication software enables users to exchange data (e.g. messages) via text, video or audio formats across different computers and devices. Communication software typically incorporates email, messaging, video chat, and web conferencing.