Communication Software with Performance Reports

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ActiveCollab  

330
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab
Make Real Work Happen!
ActiveCollab is a project management software that gives you complete control over your work. This is possible with just the right set of features which allow you to automate your busy work. This way, you can finally make Real Work happen! Read more about ActiveCollab

Brightpearl  

119
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl
The retail operations platform for brands and retailers
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Read more about Brightpearl

Ytel Platform  

21
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform

Intercom  

545
Customer messaging platform for sales, marketing and support
Help people quickly and personally with live chat on your website and in your app. Read more about Intercom
Customer messaging platform for sales, marketing and support
Help people quickly and personally with live chat on your website and in your app. Read more about Intercom

7Shifts  

354
Employee Scheduling Software
7shifts helps food service managers schedule, evaluate and communicate with their employees with an easy-to-use scheduling app. Read more about 7Shifts
Employee Scheduling Software
7shifts helps food service managers schedule, evaluate and communicate with their employees with an easy-to-use scheduling app. Read more about 7Shifts

HotSchedules  

307
Scheduling and workforce management for restaurants
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating reports & sourcing new staff. Read more about HotSchedules
Scheduling and workforce management for restaurants
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating reports & sourcing new staff. Read more about HotSchedules

3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic

Jive  

38
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive
Commmunication & collaboration solutions for your business
Jive's industry-leading interactive intranet provides the gateway to an organization's most important assets – its knowledge and people. Read more about Jive

Spredfast  

11
Social marketing for brand management & audience engagement
Spedfast is a social marketing platform and brand engagement tool that enables brands to engage with their audiences using the most relevant material. Spedfast can be used to plan and time campaigns, foster real-time communication and implement targeted advertising. Read more about Spredfast Spredfast can be used to publish content across any screen, including websites, mobile, digital billboards and live TV: The solution helps identify trending conversations, providing inspiration for new content creation.
Social marketing for brand management & audience engagement
Spedfast is a social marketing platform and brand engagement tool that enables brands to engage with their audiences using the most relevant material. Spedfast can be used to plan and time campaigns, foster real-time communication and implement targeted advertising. Read more about Spredfast Spredfast can be used to publish content across any screen, including websites, mobile, digital billboards and live TV: The solution helps identify trending conversations, providing inspiration for new content creation.

C2 ATOM  

11
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM

Helprace  

6
All-in-one customer service solution
Foster staff only, internal or publicly visible discussions with your customers. Create multiple portals and product categories. Read more about Helprace
All-in-one customer service solution
Foster staff only, internal or publicly visible discussions with your customers. Create multiple portals and product categories. Read more about Helprace

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

Curata  

5
Content marketing & content curation
Curata provides a content marketing platform that enables marketers to grow leads and revenue with content, including: curation to fuel content engines; editorial calendar and workflow to optimize content creation; and analytics to learn what works and to drive decisions. Read more about Curata
Content marketing & content curation
Curata provides a content marketing platform that enables marketers to grow leads and revenue with content, including: curation to fuel content engines; editorial calendar and workflow to optimize content creation; and analytics to learn what works and to drive decisions. Read more about Curata

Oracle Social Cloud  

2
Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.
Social media management software
Oracle Social Cloud is a social media management and communication tool that serves multiple departments, including marketing, sales, customer service, and commerce. Oracle integrates its social media tools with a host of Customer Experience apps. Oracle enables marketers to generate awareness, drive demand and boost sales. Read more about Oracle Social Cloud It helps you to maintain consistency across all social channels, to align marketing strategies through customer insights garnered from social media. It also allows you to present ROI on marketing activities to managers. Community Managers using Oracle Social can create engaging content with one central solution. Use content performance reports to make recommendations for future campaigns. Customer Service departments can use Oracle Social to ensure customer service representatives are utilizing social media to improve the customer experience. Sales departments can use Oracle Social to populate their sales pipeline with trusted and qualified leads from social.

ITSM 365  

0
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
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Communication software enables users to exchange data (e.g. messages) via text, video or audio formats across different computers and devices. Communication software typically incorporates email, messaging, video chat, and web conferencing.