IVR Software

Best Comparison List of Vendor Applications & Tools
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22 apps

Talkdesk   

419
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk

Genesys PureCloud   

78
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

CloudTalk   

33
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk

LiveAgent   

687
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

CrazyCall   

34
Cloud telephony for sales
CrazyCall is cloud telephony solution for business which allows sales professionals to replace their handset with a CRM-enabled, web-based software that offers call recording, local telephone numbers, lead generation, real-time reporting, cold-call campaign automation, and more… Read more about CrazyCall
Cloud telephony for sales
CrazyCall is cloud telephony solution for business which allows sales professionals to replace their handset with a CRM-enabled, web-based software that offers call recording, local telephone numbers, lead generation, real-time reporting, cold-call campaign automation, and more… Read more about CrazyCall

ETS   

1
Voice, IVR & customer experience testing suite
ETS is a voice, IVR & customer experience testing suite which records & analyses replicated real-world calls to identify & rectify faults in real-time. Read more about ETS
Voice, IVR & customer experience testing suite
ETS is a voice, IVR & customer experience testing suite which records & analyses replicated real-world calls to identify & rectify faults in real-time. Read more about ETS

Kixie   

40
The fastest way to make more sales calls.
Kixie is the fastest way to make more sales calls. Kixie PowerCall is a powerful sales dialer with local presence dialing, intelligent CRM integration, and enterprise phone service all in one. Read more about Kixie
The fastest way to make more sales calls.
Kixie is the fastest way to make more sales calls. Kixie PowerCall is a powerful sales dialer with local presence dialing, intelligent CRM integration, and enterprise phone service all in one. Read more about Kixie

Zendesk   

2,110
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Aircall   

130
Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall

Bitrix24   

351
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24

FluentStream   

48
A cloud-based business phone service
FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
A cloud-based business phone service
FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

RingCentral Contact Center  

838
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

contactSPACE  

4
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE

Five9  

344
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

MessageBird  

113
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird

Bright Pattern  

74
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

Connect First  

49
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First

Sharpen  

46
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen

uContact  

25
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact

Aspect CXP Pro  

15
Digital self-service solutions for IVR, text and mobile.
Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Read more about Aspect CXP Pro
Digital self-service solutions for IVR, text and mobile.
Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Read more about Aspect CXP Pro

RingOver  

6
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver

CloudCall  

14
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
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