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Plum Voice Hosted IVR   

0
Automated phone calls and contact center processes
Interactive Voice Response Technology to Automate Calls with Ease. Read more about Plum Voice Hosted IVR

Genesys PureCloud   

73
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Talkdesk   

423
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk

uContact   

21
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact

LiveAgent   

678
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Zendesk   

2,045
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

RingCentral Contact Center  

807
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

contactSPACE  

4
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
Intuitive cloud contact center software solution
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE

Five9  

335
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9

MessageBird  

113
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird

Bright Pattern  

73
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

NewVoiceMedia  

56
Call Center & Inside Sales for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia

Connect First  

48
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First

CloudCall  

13
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall

MiContact Center  

7
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
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