IVR Software with Real Time Data

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24 apps

Plum Voice Hosted IVR   

8
Automated phone calls and contact center processes
Interactive Voice Response Technology to Automate Calls with Ease. Read more about Plum Voice Hosted IVR
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Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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VoiceShot   

4
Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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Auto attendant cloud phone system
VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format. Read more about VoiceShot
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CloudTalk   

133
Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
This feature improves the quality of services provided by your call center. It automise workflows, allowing you to manage your call center’s more efficiently. Read more about CloudTalk
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Talkdesk   

576
The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department. Read more about Talkdesk
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uContact   

25
Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
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Beautiful Contact Center Solution - Omnichannel - All in One
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience. Read more about uContact
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Zendesk   

2,371
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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XCALLY   

77
Omnichannel contact center management
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
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Omnichannel contact center management
The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications. Read more about XCALLY
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Aircall   

155
Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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Phone system for support and sales teams
Aircall is the most intuitive IVR-enabled cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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LiveAgent   

913
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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Freshcaller   

17
Modern Phone System for customer support & sales
Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations. Read more about Freshcaller
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Modern Phone System for customer support & sales
Freshcaller IVR system is built for customer support, inbound sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like single-level, multi-level IVR and advanced capabilities like Speech-enabled IVR & IVR CSAT to help you set up state-of-the-art phone operations. Read more about Freshcaller
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RingCentral Contact Center  

144
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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contactSPACE  

10
Intuitive cloud contact center software solution
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
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Intuitive cloud contact center software solution
contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent. Read more about contactSPACE
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Jet Interactive  

5
Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
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Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
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Five9  

376
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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MessageBird  

120
Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
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Enterprise cloud communications platform
Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team. Read more about MessageBird
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Bright Pattern  

85
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Toky  

72
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Channels  

36
Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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Power up your customer service
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold. Read more about Channels
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Connect First  

52
Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
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Omni-channel cloud contact center
Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First
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NewVoiceMedia  

60
Cloud Contact Center & Inside Sales Software for Salesforce
Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer. Read more about NewVoiceMedia
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Cloud Contact Center & Inside Sales Software for Salesforce
Intelligent IVR dynamically routes incoming voice communications and Salesforce digital channels based on anything known about a customer. Read more about NewVoiceMedia
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RingOver  

26
100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
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100% cloud phone for startups and SMBs
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more. Read more about RingOver
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CloudCall  

24
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
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Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
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MiContact Center  

3
Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
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Cloud contact center solutions
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers. Read more about MiContact Center
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