App comparison

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IVR Software with Template Management

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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Your full-stack Call Center software awaits. LiveAgent is a web-based Help Desk / Call Center / IVR solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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JustCall logo
4.1
(171)

AI, but better

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With JustCall you can activate IVR systems to create an interactive menu for your customers and minimize call load and escalations.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

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PhoneBurner logo
4.8
(173)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Phonexa logo
5.0
(51)

Cloud-based all-in-one marketing platform

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Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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Call Center Studio logo
4.5
(48)

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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3CLogic logo
4.3
(49)

Cloud Call Center Solutions

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Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers.

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LiveVox logo
4.7
(31)

Contact center platform

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LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.

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Vocalcom Hermes360 logo
4.9
(17)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Infobip logo
4.6
(14)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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DENmaar Guardian logo
4.6
(13)

DENmaar wants to be a true partner in your practices growth.

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DENmaar is different. Our EHR & Insurance Revenue Cycle system is designed for 6+ MH/SA providers, including medical EMR for Psychiatry and e-prescription, a wide variety of therapy progress notes - including Wiley Planners. We are reimbursed by claims revenue produced. Plus credentialing services.

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ROUTEE logo
4.0
(23)

Unified communications & transactional emails

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Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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Increso logo
4.6
(10)

Cloud-based customer communications platform

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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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INO CX logo
4.5
(10)

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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SPLICE Dialog Suite logo
3.0
(1)

Inspiring Customer Connections

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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

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Soprano Connect logo
(0)

Communication platform with messaging tools

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Make automated calls and apply decision trees for predefined actions to existing or new communications toolkits. Organizations can make text-to-speech calls, prerecorded audio and send OTPs in an agile, simple and automated way.

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DCDial  logo
(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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