Telephony Software

Best Comparison List of Vendor Applications & Tools
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28 apps

NICE inContact   

115
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact

Nextiva   

204
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Talkdesk   

419
The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk
The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk

Dialpad   

272
Cloud communication platform for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad
Cloud communication platform for enterprises
Dialpad Talk is a cloud phone system which provides enterprises with a central telephony platform from which to manage instant messaging, SMS & audio & video calling. Read more about Dialpad

CloudTalk   

33
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based telephony software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based telephony software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk

Genesys PureCloud   

78
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

CrazyCall   

34
Cloud telephony for sales
Cloud Telephony for Sales Professionals that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall
Cloud telephony for sales
Cloud Telephony for Sales Professionals that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall

InfoFlo   

67
All-in-One CRM Software Solution
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
All-in-One CRM Software Solution
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo

Ytel Platform   

22
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform

PhoneBurner   

107
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

Aircall   

131
Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall
Phone system for support and sales teams
Replace your old phones with Aircall's cloud-based phone system. Integrated, collaborative and insightful. Your phone system re-invented. Read more about Aircall

Bitrix24   

351
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 4 million businesses worldwide!… Read more about Bitrix24

Call Loop  

74
SMS Marketing & Voice Broadcasting Made Easy
Bulk voice broadcasting and ringless voicemail messages made easy with Call Loop. Read more about Call Loop
SMS Marketing & Voice Broadcasting Made Easy
Bulk voice broadcasting and ringless voicemail messages made easy with Call Loop. Read more about Call Loop

EZ Texting  

49
Send Smarter With EZ Texting
EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience. Read more about EZ Texting
Send Smarter With EZ Texting
EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience. Read more about EZ Texting

MightyCall  

51
Virtual Phone System for small businesses
MightyCall’s telephony capabilities makes business communications more reliably than ever. With dozens of features, you can know that every aspect of your company’s communications is covered smoothly. Read more about MightyCall
Virtual Phone System for small businesses
MightyCall’s telephony capabilities makes business communications more reliably than ever. With dozens of features, you can know that every aspect of your company’s communications is covered smoothly. Read more about MightyCall

Convoso  

14
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!

ShoreTel  

198
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel
Cloud phone system & contact center software & services
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports. Read more about ShoreTel

CallTools  

74
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools

8x8 Virtual Office  

186
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office

NewVoiceMedia  

57
Call Center & Inside Sales for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls. Read more about NewVoiceMedia

Toky  

53
Virtual phone system for business sales and customer support
The telephony service you need at an affordable price, make and receive calls using your website, virtual phone number and much more. Read more about Toky
Virtual phone system for business sales and customer support
The telephony service you need at an affordable price, make and receive calls using your website, virtual phone number and much more. Read more about Toky

CallFire  

20
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire

CircleLoop  

6
Web-based business telephony system with native app support
CircleLoop is a cloud-based, self-serviced business telephony software system with native desktop and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more… Read more about CircleLoop
Web-based business telephony system with native app support
CircleLoop is a cloud-based, self-serviced business telephony software system with native desktop and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more… Read more about CircleLoop

PhoneCall  

6
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall

Ringio  

6
Intelligent sales call handling with native CRM integration
Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support. Read more about Ringio
Intelligent sales call handling with native CRM integration
Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support. Read more about Ringio
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