Telephony Software with Customer Service Analytics

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10 apps

Dixa   

17
The Customer Friendship Platform
Get a quality VoIP solution that runs in your browser and can be set up in minutes. Enjoy local rates in >60 countries starting at $99 per user/per month with a pay-as-you rate of $0.02. Read more about Dixa
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The Customer Friendship Platform
Get a quality VoIP solution that runs in your browser and can be set up in minutes. Enjoy local rates in >60 countries starting at $99 per user/per month with a pay-as-you rate of $0.02. Read more about Dixa
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Talkdesk   

643
The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget. Read more about Talkdesk
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NICE inContact   

329
Cloud Contact Center Software
NICE inContact CXone VaaS telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, allowing organizations to save money through an optimized, least-cost routing mix on a global scale. Read more about NICE inContact
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Cloud Contact Center Software
NICE inContact CXone VaaS telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, allowing organizations to save money through an optimized, least-cost routing mix on a global scale. Read more about NICE inContact
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ChaseData   

133
Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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Cloud-based call center solution for SMBs
ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData
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LiveAgent   

936
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Genesys Cloud  

101
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Ameyo  

25
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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8x8 Virtual Office  

179
Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Voice, video, chat, contact center. In the cloud.
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere. Read more about 8x8 Virtual Office
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Parakeet  

2
Cloud-based phone system with mobile app, designed for teams
Parakeet is a cloud phone system for customer service, success, & sales teams. It requires no hardware, runs across devices and integrates with other apps. Read more about Parakeet
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Cloud-based phone system with mobile app, designed for teams
Parakeet is a cloud phone system for customer service, success, & sales teams. It requires no hardware, runs across devices and integrates with other apps. Read more about Parakeet
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Fonvirtual Virtual PBX  

0
Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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