VoIP Software with Performance Reports

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Genesys PureCloud   

76
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Ytel Platform   

21
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform

SolarWinds VNQM   

0
VoIP monitoring software
SolarWinds VoIP and Network Quality Manager (VNQM) is a VoIP and WAN monitoring software which allows users to identify and troubleshoot call quality issues in real time. The system lets users review quality of service data, including latency, jitter, packet loss, and mean opinion score (MOS). Read more about SolarWinds VNQM
VoIP monitoring software
SolarWinds VoIP and Network Quality Manager (VNQM) is a VoIP and WAN monitoring software which allows users to identify and troubleshoot call quality issues in real time. The system lets users review quality of service data, including latency, jitter, packet loss, and mean opinion score (MOS). Read more about SolarWinds VNQM

MightyCall   

50
Virtual Phone System for small businesses
MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall
Virtual Phone System for small businesses
MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall

Talkdesk  

425
The world's leading cloud-based contact center software.
Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more. Read more about Talkdesk
The world's leading cloud-based contact center software.
Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more. Read more about Talkdesk

CrazyCall  

35
Cloud telephony for sales
Cloud Telephony with VoIP for Sales Professionals that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall
Cloud telephony for sales
Cloud Telephony with VoIP for Sales Professionals that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall

3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk

SIP3.IO TAPIR  

0
VoIP troubleshooting, customer experience, and network performance management
SIP3.IO TAPIR is an end-to-end VoIP troubleshooting solution with customer experience analysis and network performance management. Read more about SIP3.IO TAPIR
VoIP troubleshooting, customer experience, and network performance management
SIP3.IO TAPIR is an end-to-end VoIP troubleshooting solution with customer experience analysis and network performance management. Read more about SIP3.IO TAPIR
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Avg. User review

Voice over Internet Protocol (VoIP) software allows users to communicate via multimedia or voice messaging, eliminating the need for switched telephone networks. The software is particularly useful for contact/call centers and companies that use remote workers.