App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

iPad VoIP Applications

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and editorial content and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

2.2M+ verified reviews. Learn more

14+ years of expertise. Learn more

2M+ monthly users.

Sort by
iPlum logo
5.0
1

VoIP app for calls, secure text & phone tree communication

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.0
    Features
    4.0
    Customer support
    5.0
Pros and Cons from iPlum users   
No pros & cons found
ULTATEL Cloud Business Phone System logo
4.7
32

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from ULTATEL Cloud Business Phone System users   
avatar
+15
The customer service has been superior and the ease of use and convenience of this phone system has been great.
We loose service from time to time and have no way of communicating without the service.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
We had a problem before with customers communication being scattered around.
The system is easy to use and intuitive; very reliable; call recording feature and other admin tools are great. We mainly use the desk phones, but can easily use through our laptops if we'd like.
The soft phone drops calls alot which can be annoying.
Overall, our ULTATEL system has been very dependable and the team at ULTATEL has been responsive. They are continually improving their solution.
The windows client loses connection after a while and needs to be restarted to continue working.
The customer service is excellent and the products work good for our business.
Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business.
The training and rollout were seamless. But the very best thing about Ultatel is the Customer Service.
ULTATEL was fantastic at communication and follow through during the setup and implementation.
The integration into our system was very easy to accomplish thanks to the expert team at Ultatel.
Easy install and amazing service. Any changes or needs done very quickly and efficiently.
Their customer service is always quick to answer and solve the problem. I also appreciate their willingness to customize to fit our needs.
I love all the features that are included for the price.
Great customer support and a good price point.
If I ever had an issue, their customer support would respond almost immediately, and I never had to wait. Integration into my CRM was also out of my hands as they did it for me.
The customer service has been superior and the ease of use and convenience of this phone system has been great.
We loose service from time to time and have no way of communicating without the service.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
We had a problem before with customers communication being scattered around.
The system is easy to use and intuitive; very reliable; call recording feature and other admin tools are great. We mainly use the desk phones, but can easily use through our laptops if we'd like.
The soft phone drops calls alot which can be annoying.
Overall, our ULTATEL system has been very dependable and the team at ULTATEL has been responsive. They are continually improving their solution.
The windows client loses connection after a while and needs to be restarted to continue working.
The customer service is excellent and the products work good for our business.
Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business.
The training and rollout were seamless. But the very best thing about Ultatel is the Customer Service.
ULTATEL was fantastic at communication and follow through during the setup and implementation.
The integration into our system was very easy to accomplish thanks to the expert team at Ultatel.
Easy install and amazing service. Any changes or needs done very quickly and efficiently.
Their customer service is always quick to answer and solve the problem. I also appreciate their willingness to customize to fit our needs.
I love all the features that are included for the price.
Great customer support and a good price point.
If I ever had an issue, their customer support would respond almost immediately, and I never had to wait. Integration into my CRM was also out of my hands as they did it for me.
The customer service has been superior and the ease of use and convenience of this phone system has been great.
We loose service from time to time and have no way of communicating without the service.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
We had a problem before with customers communication being scattered around.
The system is easy to use and intuitive; very reliable; call recording feature and other admin tools are great. We mainly use the desk phones, but can easily use through our laptops if we'd like.
The soft phone drops calls alot which can be annoying.
Overall, our ULTATEL system has been very dependable and the team at ULTATEL has been responsive. They are continually improving their solution.
The windows client loses connection after a while and needs to be restarted to continue working.
The customer service is excellent and the products work good for our business.
Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business.
The training and rollout were seamless. But the very best thing about Ultatel is the Customer Service.
ULTATEL was fantastic at communication and follow through during the setup and implementation.
The integration into our system was very easy to accomplish thanks to the expert team at Ultatel.
Easy install and amazing service. Any changes or needs done very quickly and efficiently.
Their customer service is always quick to answer and solve the problem. I also appreciate their willingness to customize to fit our needs.
I love all the features that are included for the price.
Great customer support and a good price point.
If I ever had an issue, their customer support would respond almost immediately, and I never had to wait. Integration into my CRM was also out of my hands as they did it for me.
Phone.com logo
3.7
67

Communicate Better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.7
    Features
    3.7
    Customer support
    3.6
Pros and Cons from Phone.com users   
avatar
avatar
avatar
+13
My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.
Terrible user interface. No way to resend a fax through the dashboard.
Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.
AMAZING customer service/support. Easy configuration and sensible flow/interface.
So let this review be your warning. The low price comes with a massive.
Strong speed Subscription plans are excellent and available to everyone.
Several other clinicians in my practice have also experienced these same issues and have had to cancel their service.
I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.
I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.
State of the art PBX was highly customizable and made our business sound like a fortune 500 company.
The buttons they use to get to your messages, calls, etc. is called "Configure" then "manage users & extensions" - how crazy is that.
It feels more sophisticated and adult than my previous software.
Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.
I like having phone.com because I am able to give clients a phone.com number that is different and distinct from my actual cellphone number.
Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.
My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.
Terrible user interface. No way to resend a fax through the dashboard.
Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.
AMAZING customer service/support. Easy configuration and sensible flow/interface.
So let this review be your warning. The low price comes with a massive.
Strong speed Subscription plans are excellent and available to everyone.
Several other clinicians in my practice have also experienced these same issues and have had to cancel their service.
I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.
I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.
State of the art PBX was highly customizable and made our business sound like a fortune 500 company.
The buttons they use to get to your messages, calls, etc. is called "Configure" then "manage users & extensions" - how crazy is that.
It feels more sophisticated and adult than my previous software.
Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.
I like having phone.com because I am able to give clients a phone.com number that is different and distinct from my actual cellphone number.
Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.
My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.
Terrible user interface. No way to resend a fax through the dashboard.
Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.
AMAZING customer service/support. Easy configuration and sensible flow/interface.
So let this review be your warning. The low price comes with a massive.
Strong speed Subscription plans are excellent and available to everyone.
Several other clinicians in my practice have also experienced these same issues and have had to cancel their service.
I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.
I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.
State of the art PBX was highly customizable and made our business sound like a fortune 500 company.
The buttons they use to get to your messages, calls, etc. is called "Configure" then "manage users & extensions" - how crazy is that.
It feels more sophisticated and adult than my previous software.
Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.
I like having phone.com because I am able to give clients a phone.com number that is different and distinct from my actual cellphone number.
Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.
VirtualPBX logo
4.6
26

Trusted VoIP for any office, anywhere.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.5
Pros and Cons from VirtualPBX users   
avatar
avatar
avatar
+11
Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.
She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.
Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.
Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
Set up is quick and easy; Call quality is excellent.
I'm finding it difficult to identify something I don't like about the software.
I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.
AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support.
Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.
Easy to work with, very flexible, really nice team to work with.
The customer service I recieved was excellent.
The price cannot be beat. I am happy with the service and customer service.
Started using a VoiP system a few years ago and we've been very happy with it.
Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.
She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.
Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.
Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
Set up is quick and easy; Call quality is excellent.
I'm finding it difficult to identify something I don't like about the software.
I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.
AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support.
Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.
Easy to work with, very flexible, really nice team to work with.
The customer service I recieved was excellent.
The price cannot be beat. I am happy with the service and customer service.
Started using a VoiP system a few years ago and we've been very happy with it.
Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.
She tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night.
Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.
Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved.
Set up is quick and easy; Call quality is excellent.
I'm finding it difficult to identify something I don't like about the software.
I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.
Using the app on my android phone was slightly confusing, but customer service walked me through setting it up on the system.
AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support.
Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.
Easy to work with, very flexible, really nice team to work with.
The customer service I recieved was excellent.
The price cannot be beat. I am happy with the service and customer service.
Started using a VoiP system a few years ago and we've been very happy with it.
Weave logo
4.2
473

The all-in-one customer communication software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.2
    Customer support
    3.7
Pros and Cons from Weave users   
avatar
+15
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
JustCall logo
4.1
160

AI, but better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.2
Pros and Cons from JustCall users   
avatar
+15
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
Dialpad logo
4.3
516

Cloud communications system for enterprise businesses.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Dialpad users   
avatar
avatar
+15
We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
Every once in a while, there will be some choppy calls, which can be frustrating.
Overall, I love the product. The ability to create dept's to assist in monitoring other employees has been exceptionally useful.
The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.
Dialpad is amazing and the integrations with other software make it the best VOIP system for my firm.
Sometimes I will answer on my mobile, and the call will drop. Other times, I'll answer on my Desktop app, and my mobile device will keep ringing.
I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.
The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.
This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.
Great audio quality, with an ability to take your phone number with you wherever you go, on the laptop or on your phone.
This system has a fabulous integrations with google products. I also love that it is completely cloud based.
Dialpad is great and easly to use have awesome features! most have for company.
Overall, I am thrilled with the quality of the calls, and the ease of use.
Super easy to use and navigate. The layout is simple and clean, making everything about it's use easy.
The interface is very user friendly and easy to learn. Great feed of recorded calls and texts to see communication history with contacts.
Dialpad has been responsive to all my customer support requests. The software is a core component of my business and it's been very reliable.
We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
Every once in a while, there will be some choppy calls, which can be frustrating.
Overall, I love the product. The ability to create dept's to assist in monitoring other employees has been exceptionally useful.
The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.
Dialpad is amazing and the integrations with other software make it the best VOIP system for my firm.
Sometimes I will answer on my mobile, and the call will drop. Other times, I'll answer on my Desktop app, and my mobile device will keep ringing.
I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.
The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.
This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.
Great audio quality, with an ability to take your phone number with you wherever you go, on the laptop or on your phone.
This system has a fabulous integrations with google products. I also love that it is completely cloud based.
Dialpad is great and easly to use have awesome features! most have for company.
Overall, I am thrilled with the quality of the calls, and the ease of use.
Super easy to use and navigate. The layout is simple and clean, making everything about it's use easy.
The interface is very user friendly and easy to learn. Great feed of recorded calls and texts to see communication history with contacts.
Dialpad has been responsive to all my customer support requests. The software is a core component of my business and it's been very reliable.
We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.
It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.
Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.
Every once in a while, there will be some choppy calls, which can be frustrating.
Overall, I love the product. The ability to create dept's to assist in monitoring other employees has been exceptionally useful.
The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.
Dialpad is amazing and the integrations with other software make it the best VOIP system for my firm.
Sometimes I will answer on my mobile, and the call will drop. Other times, I'll answer on my Desktop app, and my mobile device will keep ringing.
I'm enjoying it, I feel like the app is very strong and we're able to do this efficiently now with a better cell app.
The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.
This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.
Great audio quality, with an ability to take your phone number with you wherever you go, on the laptop or on your phone.
This system has a fabulous integrations with google products. I also love that it is completely cloud based.
Dialpad is great and easly to use have awesome features! most have for company.
Overall, I am thrilled with the quality of the calls, and the ease of use.
Super easy to use and navigate. The layout is simple and clean, making everything about it's use easy.
The interface is very user friendly and easy to learn. Great feed of recorded calls and texts to see communication history with contacts.
Dialpad has been responsive to all my customer support requests. The software is a core component of my business and it's been very reliable.
Talkroute logo
4.4
17

Virtual phone system for communicating with customers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.1
    Customer support
    4.4
Pros and Cons from Talkroute users   
+11
Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.
Any interaction is rude and the "service" is lacking.
We have been using Talkroute for a few months and it has been awesome.
The set up for the phone lines is unnecessarily confusing.
Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.
I dislike that the voicemail box gets full very quickly.
I love having the ability to use our smartphones with this service without having to use data to receive calls.
When the calls ring in the ringtime gets a little long. That maybe user error on out part.
I was new to this type of service so I worked with the support staff to get it set up the way I needed it. They were very helpful and friendly.
Talkroute is well priced and has good customer service.
The ease of implementation and functionality make Talkroute easy to use for anyone, even if their experience with VOIP software is limited.
Overall this has made my job much easier, tenants no longer leave messages on my personal phone.
Inexpensive and easy to use. User interface is fast and lightweight.
If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.
Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.
Any interaction is rude and the "service" is lacking.
We have been using Talkroute for a few months and it has been awesome.
The set up for the phone lines is unnecessarily confusing.
Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.
I dislike that the voicemail box gets full very quickly.
I love having the ability to use our smartphones with this service without having to use data to receive calls.
When the calls ring in the ringtime gets a little long. That maybe user error on out part.
I was new to this type of service so I worked with the support staff to get it set up the way I needed it. They were very helpful and friendly.
Talkroute is well priced and has good customer service.
The ease of implementation and functionality make Talkroute easy to use for anyone, even if their experience with VOIP software is limited.
Overall this has made my job much easier, tenants no longer leave messages on my personal phone.
Inexpensive and easy to use. User interface is fast and lightweight.
If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.
Nothing but great things to say, easy setup, fair pricing and a better system them my phone/Internet company was able to provide.
Any interaction is rude and the "service" is lacking.
We have been using Talkroute for a few months and it has been awesome.
The set up for the phone lines is unnecessarily confusing.
Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.
I dislike that the voicemail box gets full very quickly.
I love having the ability to use our smartphones with this service without having to use data to receive calls.
When the calls ring in the ringtime gets a little long. That maybe user error on out part.
I was new to this type of service so I worked with the support staff to get it set up the way I needed it. They were very helpful and friendly.
Talkroute is well priced and has good customer service.
The ease of implementation and functionality make Talkroute easy to use for anyone, even if their experience with VOIP software is limited.
Overall this has made my job much easier, tenants no longer leave messages on my personal phone.
Inexpensive and easy to use. User interface is fast and lightweight.
If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.
Zoom logo
4.6
13.7K

Video conferencing & web conferencing for teams of all sizes

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Zoom users   
avatar
avatar
avatar
+15
What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
Easy to use, accessible by everyone, quick learning curve, good overall tools, easy integration with any laptop and good mobile app. Easy to change background.
When I was using zoom for online class it was irritating everybody was lagging, you couldn't understand a word anybody was saying and the main problem was the lag.
Has great features like the ability to change the background, the ability to raise my hand and the fact that I can use reactions. Safe because each meeting requires a link, meeting ID and password.
It is very user friendly - so easy to set up a meeting within the organization. The video and audio quality are good too.
Very easy to use - this is important when holding meetings with those who are not quite as IT literate. Quality of the calls is good.
It is the most popular off video chatting software so everyone easily has it accessible. The smartphone application is nice as well.
Easy to use, can have many people on same call. Good quality audio and amazing quality for the video.
It works perfectly on smartphones, tablets, and notebooks, being a light software and most users can have a great experience with the free mode.
Enable huge group of people and awesome breakout room function. Screen sharing is wonderful as it allows to share or not share the original computer sound.
I love being able to stay home or in the office while having an important meeting with others and feeling safe during a pandemic. I also like that you can put a password so random people can't join.
The new features that add fun things like beards and overlays is great too. And the outlook integration is a must.
Such an insanely good value for the money, I could seriously shout it from the rooftops. Such a functional product with equally amazing customer service.
What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
Easy to use, accessible by everyone, quick learning curve, good overall tools, easy integration with any laptop and good mobile app. Easy to change background.
When I was using zoom for online class it was irritating everybody was lagging, you couldn't understand a word anybody was saying and the main problem was the lag.
Has great features like the ability to change the background, the ability to raise my hand and the fact that I can use reactions. Safe because each meeting requires a link, meeting ID and password.
It is very user friendly - so easy to set up a meeting within the organization. The video and audio quality are good too.
Very easy to use - this is important when holding meetings with those who are not quite as IT literate. Quality of the calls is good.
It is the most popular off video chatting software so everyone easily has it accessible. The smartphone application is nice as well.
Easy to use, can have many people on same call. Good quality audio and amazing quality for the video.
It works perfectly on smartphones, tablets, and notebooks, being a light software and most users can have a great experience with the free mode.
Enable huge group of people and awesome breakout room function. Screen sharing is wonderful as it allows to share or not share the original computer sound.
I love being able to stay home or in the office while having an important meeting with others and feeling safe during a pandemic. I also like that you can put a password so random people can't join.
The new features that add fun things like beards and overlays is great too. And the outlook integration is a must.
Such an insanely good value for the money, I could seriously shout it from the rooftops. Such a functional product with equally amazing customer service.
What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
Easy to use, accessible by everyone, quick learning curve, good overall tools, easy integration with any laptop and good mobile app. Easy to change background.
When I was using zoom for online class it was irritating everybody was lagging, you couldn't understand a word anybody was saying and the main problem was the lag.
Has great features like the ability to change the background, the ability to raise my hand and the fact that I can use reactions. Safe because each meeting requires a link, meeting ID and password.
It is very user friendly - so easy to set up a meeting within the organization. The video and audio quality are good too.
Very easy to use - this is important when holding meetings with those who are not quite as IT literate. Quality of the calls is good.
It is the most popular off video chatting software so everyone easily has it accessible. The smartphone application is nice as well.
Easy to use, can have many people on same call. Good quality audio and amazing quality for the video.
It works perfectly on smartphones, tablets, and notebooks, being a light software and most users can have a great experience with the free mode.
Enable huge group of people and awesome breakout room function. Screen sharing is wonderful as it allows to share or not share the original computer sound.
I love being able to stay home or in the office while having an important meeting with others and feeling safe during a pandemic. I also like that you can put a password so random people can't join.
The new features that add fun things like beards and overlays is great too. And the outlook integration is a must.
Such an insanely good value for the money, I could seriously shout it from the rooftops. Such a functional product with equally amazing customer service.
Google Meet logo
4.5
11.7K

Messaging, voice, and video calls for team communication

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Google Meet users   
avatar
avatar
+15
It's super easy to use and straightforward. Very intuitive interface to interact with and works like a charm.
I hate that when I'm presenting, I can no longer see the person I'm talking to. And I wish it automatically opened a new window rather than just a tab that can get lost if I have too many open.
This is a great program that allows you to truly connect with your team and friends, the price is great and free.
I had many fake accounts from Africa try to entice me into lovers scams. Since rebranding, to Google meet it has been hacked twice this week.
I love that the app runs from the browser and does not need to be installed on the PC. I also love that it does not have a time limit and is very easy to use.
I dislike seeing it when people are presenting something because it is a distraction and gets in the way of the display.
I was using another platform but my students like this one better. After figuring out where some host controls were- it was super easy to navigate and use.
I'm constantly using the web version and haven't been able to figure this part out yet. But this feature it terrible and can cause you to loose shared links from conversations.
It's free so it's good to have meeting for those who use it for day to day stuff. From my experience the quality is stable.
I love that this software automatically integrates with google calendar, is free, and has good functionality. I use this over Zoom because of the convienance.
This is a great communication app. It is perfect for communicating with Clients, Colleagues, Friend and Families.
I like how integrated and streamlined Google Meet is since I used Google for most of my business purposes. It's great to have a free, reliable option for video conferencing in this day and age.
Good Meet is easy to use, as are most of the Google products. I like the ease and robust platform.
Our experience with google meet has been great it’s just simple to use the support team is outstanding we love it.
This is a great product and I'm thrilled to have it as an option available to meet with clients and colleagues during the pandemic.
We love the ability for our team members to work from home, interact with clients and stay 100% productive because of the telecommuting ability of google hangouts.
Google Meet is an excellent option for small and big businesses and the price is great too compared to other apps.
Google Meet is customer friendly and easy to use the first time you want to. Great for quick meet-ups.
It's super easy to use and straightforward. Very intuitive interface to interact with and works like a charm.
I hate that when I'm presenting, I can no longer see the person I'm talking to. And I wish it automatically opened a new window rather than just a tab that can get lost if I have too many open.
This is a great program that allows you to truly connect with your team and friends, the price is great and free.
I had many fake accounts from Africa try to entice me into lovers scams. Since rebranding, to Google meet it has been hacked twice this week.
I love that the app runs from the browser and does not need to be installed on the PC. I also love that it does not have a time limit and is very easy to use.
I dislike seeing it when people are presenting something because it is a distraction and gets in the way of the display.
I was using another platform but my students like this one better. After figuring out where some host controls were- it was super easy to navigate and use.
I'm constantly using the web version and haven't been able to figure this part out yet. But this feature it terrible and can cause you to loose shared links from conversations.
It's free so it's good to have meeting for those who use it for day to day stuff. From my experience the quality is stable.
I love that this software automatically integrates with google calendar, is free, and has good functionality. I use this over Zoom because of the convienance.
This is a great communication app. It is perfect for communicating with Clients, Colleagues, Friend and Families.
I like how integrated and streamlined Google Meet is since I used Google for most of my business purposes. It's great to have a free, reliable option for video conferencing in this day and age.
Good Meet is easy to use, as are most of the Google products. I like the ease and robust platform.
Our experience with google meet has been great it’s just simple to use the support team is outstanding we love it.
This is a great product and I'm thrilled to have it as an option available to meet with clients and colleagues during the pandemic.
We love the ability for our team members to work from home, interact with clients and stay 100% productive because of the telecommuting ability of google hangouts.
Google Meet is an excellent option for small and big businesses and the price is great too compared to other apps.
Google Meet is customer friendly and easy to use the first time you want to. Great for quick meet-ups.
It's super easy to use and straightforward. Very intuitive interface to interact with and works like a charm.
I hate that when I'm presenting, I can no longer see the person I'm talking to. And I wish it automatically opened a new window rather than just a tab that can get lost if I have too many open.
This is a great program that allows you to truly connect with your team and friends, the price is great and free.
I had many fake accounts from Africa try to entice me into lovers scams. Since rebranding, to Google meet it has been hacked twice this week.
I love that the app runs from the browser and does not need to be installed on the PC. I also love that it does not have a time limit and is very easy to use.
I dislike seeing it when people are presenting something because it is a distraction and gets in the way of the display.
I was using another platform but my students like this one better. After figuring out where some host controls were- it was super easy to navigate and use.
I'm constantly using the web version and haven't been able to figure this part out yet. But this feature it terrible and can cause you to loose shared links from conversations.
It's free so it's good to have meeting for those who use it for day to day stuff. From my experience the quality is stable.
I love that this software automatically integrates with google calendar, is free, and has good functionality. I use this over Zoom because of the convienance.
This is a great communication app. It is perfect for communicating with Clients, Colleagues, Friend and Families.
I like how integrated and streamlined Google Meet is since I used Google for most of my business purposes. It's great to have a free, reliable option for video conferencing in this day and age.
Good Meet is easy to use, as are most of the Google products. I like the ease and robust platform.
Our experience with google meet has been great it’s just simple to use the support team is outstanding we love it.
This is a great product and I'm thrilled to have it as an option available to meet with clients and colleagues during the pandemic.
We love the ability for our team members to work from home, interact with clients and stay 100% productive because of the telecommuting ability of google hangouts.
Google Meet is an excellent option for small and big businesses and the price is great too compared to other apps.
Google Meet is customer friendly and easy to use the first time you want to. Great for quick meet-ups.
GoTo Meeting logo
4.4
11.5K

Online meeting software with HD video conferencing

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from GoTo Meeting users   
avatar
avatar
avatar
+15
GoTo meeting is very easy to use and the quality of video and audio is great. I love that I can save my recordings to the cloud.
What i dislike is we can add only maximum 100 participants and after completing trial version pricing are very high. It lags while video conferencing and audio syncing problem is also there sometime.
It is a brilliant and super powerful tool that does not demand any training to use. It has a nice and high definition video quality thus making it best option for conferencing and screen sharing.
They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end.
It is a good software for teaching purposes, very fast the installation and it is not too expensive. If you have a few students is the best solution.
One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.
What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.
There are a few companies that use Go to Meeting and I Dread it because I Never can connect. Always an error message.
It is very easy to join a meeting using GoToMeeting. The quality of audio in the meetings is fantastic.
I liked the ease of ease of use and how easy it was to invite multiple people and have them all connect seamlessly.
I love that you're able to have meetings or classes with large amounts of people with great quality audio and visuals and get a real interactive experience.
This product has amazing quality and the software is easy to use and has clear visuals and audio. It is also easy to customize the features to your preferences.
In General this software is very good, very fast and easy to use and have a good price.
Amazing experience and the customer service is very helpful when needed.
We're happy with the cost, happy with the basic features, and we'll likely be switching from zoom.
Overall, it is a very good tool which helps you to manage your meetings along with the reminders. It easily gets integrated with your calendar and you can plan your project meetings easily.
It is a pretty nifty piece of software and people can access a meeting by a link that's customised and help them access it with just one click. Software integration with my other apps works well too.
I really like this software because it is really useful for holding meetings. You can customize it by creating a community that does not have access by using all meeting features.
GoTo meeting is very easy to use and the quality of video and audio is great. I love that I can save my recordings to the cloud.
What i dislike is we can add only maximum 100 participants and after completing trial version pricing are very high. It lags while video conferencing and audio syncing problem is also there sometime.
It is a brilliant and super powerful tool that does not demand any training to use. It has a nice and high definition video quality thus making it best option for conferencing and screen sharing.
They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end.
It is a good software for teaching purposes, very fast the installation and it is not too expensive. If you have a few students is the best solution.
One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.
What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.
There are a few companies that use Go to Meeting and I Dread it because I Never can connect. Always an error message.
It is very easy to join a meeting using GoToMeeting. The quality of audio in the meetings is fantastic.
I liked the ease of ease of use and how easy it was to invite multiple people and have them all connect seamlessly.
I love that you're able to have meetings or classes with large amounts of people with great quality audio and visuals and get a real interactive experience.
This product has amazing quality and the software is easy to use and has clear visuals and audio. It is also easy to customize the features to your preferences.
In General this software is very good, very fast and easy to use and have a good price.
Amazing experience and the customer service is very helpful when needed.
We're happy with the cost, happy with the basic features, and we'll likely be switching from zoom.
Overall, it is a very good tool which helps you to manage your meetings along with the reminders. It easily gets integrated with your calendar and you can plan your project meetings easily.
It is a pretty nifty piece of software and people can access a meeting by a link that's customised and help them access it with just one click. Software integration with my other apps works well too.
I really like this software because it is really useful for holding meetings. You can customize it by creating a community that does not have access by using all meeting features.
GoTo meeting is very easy to use and the quality of video and audio is great. I love that I can save my recordings to the cloud.
What i dislike is we can add only maximum 100 participants and after completing trial version pricing are very high. It lags while video conferencing and audio syncing problem is also there sometime.
It is a brilliant and super powerful tool that does not demand any training to use. It has a nice and high definition video quality thus making it best option for conferencing and screen sharing.
They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end.
It is a good software for teaching purposes, very fast the installation and it is not too expensive. If you have a few students is the best solution.
One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.
What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.
There are a few companies that use Go to Meeting and I Dread it because I Never can connect. Always an error message.
It is very easy to join a meeting using GoToMeeting. The quality of audio in the meetings is fantastic.
I liked the ease of ease of use and how easy it was to invite multiple people and have them all connect seamlessly.
I love that you're able to have meetings or classes with large amounts of people with great quality audio and visuals and get a real interactive experience.
This product has amazing quality and the software is easy to use and has clear visuals and audio. It is also easy to customize the features to your preferences.
In General this software is very good, very fast and easy to use and have a good price.
Amazing experience and the customer service is very helpful when needed.
We're happy with the cost, happy with the basic features, and we'll likely be switching from zoom.
Overall, it is a very good tool which helps you to manage your meetings along with the reminders. It easily gets integrated with your calendar and you can plan your project meetings easily.
It is a pretty nifty piece of software and people can access a meeting by a link that's customised and help them access it with just one click. Software integration with my other apps works well too.
I really like this software because it is really useful for holding meetings. You can customize it by creating a community that does not have access by using all meeting features.
Microsoft Teams logo
4.5
9.4K

Chat-based workspace in Office 365

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Microsoft Teams users   
avatar
avatar
avatar
+15
It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
When video is being used and when a different background is used and when the person moves it looks very fake and weird.
Overall MS Teams is a very good software with amazing features and amazing customer support.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
The most frustrating part is that teams can crash if there are too many people on at once.
It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.
Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.
Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.
I like the great number of functionalities in the software. The amount of security built into the software is relieving.
Great integration with other working tools such as calendar, email. Great voice quality when calling.
Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.
The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.
It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.
I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.
Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.
In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.
Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.
It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
When video is being used and when a different background is used and when the person moves it looks very fake and weird.
Overall MS Teams is a very good software with amazing features and amazing customer support.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
The most frustrating part is that teams can crash if there are too many people on at once.
It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.
Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.
Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.
I like the great number of functionalities in the software. The amount of security built into the software is relieving.
Great integration with other working tools such as calendar, email. Great voice quality when calling.
Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.
The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.
It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.
I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.
Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.
In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.
Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.
It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
When video is being used and when a different background is used and when the person moves it looks very fake and weird.
Overall MS Teams is a very good software with amazing features and amazing customer support.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
The most frustrating part is that teams can crash if there are too many people on at once.
It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.
Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.
Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.
I like the great number of functionalities in the software. The amount of security built into the software is relieving.
Great integration with other working tools such as calendar, email. Great voice quality when calling.
Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.
The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.
It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.
I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.
Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.
In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.
Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.
Webex logo

Webex

4.4
6.9K

One app for everything. And everyone.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.2
Pros and Cons from Webex users   
avatar
avatar
avatar
+15
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
Zoho Meeting logo
4.6
803

Web conferencing tool to host online meetings and webinars.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from Zoho Meeting users   
avatar
avatar
avatar
+15
Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team.
Form registration customization is not so flexible and lack of a complete integration with outlook (no calendar automatically sended for registration on outlook).
Very easy to implement and customize, if you have other Zoho app you could have a very practical integration between all data. Voice quality is good, interface is nice.
Recordings once shared are downloadable. No option to restrict the download).
Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
The inability to edit the design of the event registration page.
Great App with very friendly User interface. Very good gesture controls.
Network issues and app gets stuck during meeting and got disconnected.
Friendly User, i like to implement everything in zoho so zoho meetings its a great app.
This product is pretty easy to use. Video and sound quality are good.
Zoho Meeting enables you to schedule meetings online, make video and audio conferencing and share screens. The video and audio quality is good compared to its competitors.
Overall, I love Zoho meeting just as much as I love all the other zoho apps.
I only used it once, and it was good for what it was. Not much difference from other online calls.
Zoho platform is very user friendly making it amazing.
Easy to set up, Cost effective, Monthly plans are good.
I appreciate it being integrated with our email solution.
What i like in my first impression is the ease of use and simple interface.
I'm definitely switching over to Zoho. I had a question and customer service was quick to respond and help me.
Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team.
Form registration customization is not so flexible and lack of a complete integration with outlook (no calendar automatically sended for registration on outlook).
Very easy to implement and customize, if you have other Zoho app you could have a very practical integration between all data. Voice quality is good, interface is nice.
Recordings once shared are downloadable. No option to restrict the download).
Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
The inability to edit the design of the event registration page.
Great App with very friendly User interface. Very good gesture controls.
Network issues and app gets stuck during meeting and got disconnected.
Friendly User, i like to implement everything in zoho so zoho meetings its a great app.
This product is pretty easy to use. Video and sound quality are good.
Zoho Meeting enables you to schedule meetings online, make video and audio conferencing and share screens. The video and audio quality is good compared to its competitors.
Overall, I love Zoho meeting just as much as I love all the other zoho apps.
I only used it once, and it was good for what it was. Not much difference from other online calls.
Zoho platform is very user friendly making it amazing.
Easy to set up, Cost effective, Monthly plans are good.
I appreciate it being integrated with our email solution.
What i like in my first impression is the ease of use and simple interface.
I'm definitely switching over to Zoho. I had a question and customer service was quick to respond and help me.
Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team.
Form registration customization is not so flexible and lack of a complete integration with outlook (no calendar automatically sended for registration on outlook).
Very easy to implement and customize, if you have other Zoho app you could have a very practical integration between all data. Voice quality is good, interface is nice.
Recordings once shared are downloadable. No option to restrict the download).
Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
The inability to edit the design of the event registration page.
Great App with very friendly User interface. Very good gesture controls.
Network issues and app gets stuck during meeting and got disconnected.
Friendly User, i like to implement everything in zoho so zoho meetings its a great app.
This product is pretty easy to use. Video and sound quality are good.
Zoho Meeting enables you to schedule meetings online, make video and audio conferencing and share screens. The video and audio quality is good compared to its competitors.
Overall, I love Zoho meeting just as much as I love all the other zoho apps.
I only used it once, and it was good for what it was. Not much difference from other online calls.
Zoho platform is very user friendly making it amazing.
Easy to set up, Cost effective, Monthly plans are good.
I appreciate it being integrated with our email solution.
What i like in my first impression is the ease of use and simple interface.
I'm definitely switching over to Zoho. I had a question and customer service was quick to respond and help me.
Nextiva logo
4.6
746

Simplifying Business Communication

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Nextiva users   
avatar
avatar
avatar
+15
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Talkdesk logo
4.5
722

The world's leading cloud-based contact center software.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Talkdesk users   
avatar
+15
Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
It has been one issue after another. I have lost several clients because of oversights and we're beyond frustrated with the lack of support and features we were told were possible.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
Unable to place on hold and transfer, you need to mute the call and then transfer. This can be a bit awkward for the caller since they will just hear silence until the transfer has been initiated.
Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.
Often times, I find that Talkdesk disconnects my calls or availability for a call. There are times when the Call Dispositions fail or my call will drop and I will have to restart my Talkdesk.
The new customers are so happy with the product after the implemnetion, then can not even express how much joy they have after leaving their old system. This is why I love what I do.
One of my biggest obstacles with TalkDesk is the reporting functionality.
The feature that I have come to like with talkdesk is having the capability to record all of our calls. Also my talkdesk and Salesforce work together so that is a great benefit as well.
It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.
Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.
Overall Talkdesk is great for calls, reporting, insight data and staying organized. It is reliable, calls are faster and being able to track everything is important.
It is very user friendly and the ease of assessing the call volumes, how calls are coming in, and how they are being addressed holds so much value to better prepare my teams.
It is pretty simple to setup in your environment and integrate with your ticketing system (e.g. Zendesk). The platform itself is also pretty clear and clean.
I love the ease of use with this software. It easily integrates into our ticketing system so we can keep real time notes and keep recordings of our conversations neatly in one place.
Talkdesk is very intuitive and provides great call quality.
Customer service help me when I need it (1 time) so this is a good pro.
Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.
Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
It has been one issue after another. I have lost several clients because of oversights and we're beyond frustrated with the lack of support and features we were told were possible.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
Unable to place on hold and transfer, you need to mute the call and then transfer. This can be a bit awkward for the caller since they will just hear silence until the transfer has been initiated.
Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.
Often times, I find that Talkdesk disconnects my calls or availability for a call. There are times when the Call Dispositions fail or my call will drop and I will have to restart my Talkdesk.
The new customers are so happy with the product after the implemnetion, then can not even express how much joy they have after leaving their old system. This is why I love what I do.
One of my biggest obstacles with TalkDesk is the reporting functionality.
The feature that I have come to like with talkdesk is having the capability to record all of our calls. Also my talkdesk and Salesforce work together so that is a great benefit as well.
It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.
Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.
Overall Talkdesk is great for calls, reporting, insight data and staying organized. It is reliable, calls are faster and being able to track everything is important.
It is very user friendly and the ease of assessing the call volumes, how calls are coming in, and how they are being addressed holds so much value to better prepare my teams.
It is pretty simple to setup in your environment and integrate with your ticketing system (e.g. Zendesk). The platform itself is also pretty clear and clean.
I love the ease of use with this software. It easily integrates into our ticketing system so we can keep real time notes and keep recordings of our conversations neatly in one place.
Talkdesk is very intuitive and provides great call quality.
Customer service help me when I need it (1 time) so this is a good pro.
Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.
Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
It has been one issue after another. I have lost several clients because of oversights and we're beyond frustrated with the lack of support and features we were told were possible.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.
Unable to place on hold and transfer, you need to mute the call and then transfer. This can be a bit awkward for the caller since they will just hear silence until the transfer has been initiated.
Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.
Often times, I find that Talkdesk disconnects my calls or availability for a call. There are times when the Call Dispositions fail or my call will drop and I will have to restart my Talkdesk.
The new customers are so happy with the product after the implemnetion, then can not even express how much joy they have after leaving their old system. This is why I love what I do.
One of my biggest obstacles with TalkDesk is the reporting functionality.
The feature that I have come to like with talkdesk is having the capability to record all of our calls. Also my talkdesk and Salesforce work together so that is a great benefit as well.
It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.
Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.
Overall Talkdesk is great for calls, reporting, insight data and staying organized. It is reliable, calls are faster and being able to track everything is important.
It is very user friendly and the ease of assessing the call volumes, how calls are coming in, and how they are being addressed holds so much value to better prepare my teams.
It is pretty simple to setup in your environment and integrate with your ticketing system (e.g. Zendesk). The platform itself is also pretty clear and clean.
I love the ease of use with this software. It easily integrates into our ticketing system so we can keep real time notes and keep recordings of our conversations neatly in one place.
Talkdesk is very intuitive and provides great call quality.
Customer service help me when I need it (1 time) so this is a good pro.
Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.
RingCentral MVP logo
4.2
1.1K

RingCentral MVP - Message, Video, Phone

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.0
Pros and Cons from RingCentral MVP users   
avatar
+15
I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.
With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.
I hate everything about this company at this point.
Our overall experience has been great. For the most it's been great to utilize.
Extensions and mobile phone abilities. Very reliable and great support.
The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.
I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.
Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.
Easy to use and customer service is always helpful. Great app for your mobile phone.
The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.
We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.
Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.
This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.
I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.
With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.
I hate everything about this company at this point.
Our overall experience has been great. For the most it's been great to utilize.
Extensions and mobile phone abilities. Very reliable and great support.
The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.
I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.
Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.
Easy to use and customer service is always helpful. Great app for your mobile phone.
The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.
We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.
Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.
This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.
I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.
With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.
I hate everything about this company at this point.
Our overall experience has been great. For the most it's been great to utilize.
Extensions and mobile phone abilities. Very reliable and great support.
The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click.
I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.
Good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app.
Easy to use and customer service is always helpful. Great app for your mobile phone.
The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.
We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.
Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral.
This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.
GoTo Connect logo
4.5
659

The first-ever truly unified voice and video solution.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from GoTo Connect users   
avatar
avatar
avatar
+15
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
I love that its simple and clean interface. I love that I can use it to call Worldwide.
Again, after extensive troubleshooting with the tech team and a manager, they simply blamed it on Apple with no foreseeable fixes in the future.
This has been a welcome improvement over things like Google Voice. It allows for multiple users and phone extensions and the staying connected even when out of the office is a breeze.
Nothing at this time that I dislike about this software.
We were initially nervous about moving to VOIP out of fear of poor call quality but after a year of use, that has not been a problem. GTC offers incredible flexibility for product utilization.
Customer service was absolutely dreadful. If you're starting to WFH, this is not the solution for you.
Its a good service for the price. I like the phone they provided.
I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.
Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless.
I have always had a great experience when using GoToConnect.
The pricing of the service is better than what we came from.
While trying to talk to teams overseas these features ease a lot of hassle and saves time. It’s easy to install and use and integration within my school lab was simple.
Customer service is one of my very favorite reasons why we are still with them. We have some unique deployment features we needed and Jive was able to accommodate almost all of them.
Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features.
It was quick and easy, even when directing calls to different parts of the country.
GoToConnect is easy enough to integrate and use that I feel almost anyone can use it.
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
I love that its simple and clean interface. I love that I can use it to call Worldwide.
Again, after extensive troubleshooting with the tech team and a manager, they simply blamed it on Apple with no foreseeable fixes in the future.
This has been a welcome improvement over things like Google Voice. It allows for multiple users and phone extensions and the staying connected even when out of the office is a breeze.
Nothing at this time that I dislike about this software.
We were initially nervous about moving to VOIP out of fear of poor call quality but after a year of use, that has not been a problem. GTC offers incredible flexibility for product utilization.
Customer service was absolutely dreadful. If you're starting to WFH, this is not the solution for you.
Its a good service for the price. I like the phone they provided.
I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.
Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless.
I have always had a great experience when using GoToConnect.
The pricing of the service is better than what we came from.
While trying to talk to teams overseas these features ease a lot of hassle and saves time. It’s easy to install and use and integration within my school lab was simple.
Customer service is one of my very favorite reasons why we are still with them. We have some unique deployment features we needed and Jive was able to accommodate almost all of them.
Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features.
It was quick and easy, even when directing calls to different parts of the country.
GoToConnect is easy enough to integrate and use that I feel almost anyone can use it.
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
I love that its simple and clean interface. I love that I can use it to call Worldwide.
Again, after extensive troubleshooting with the tech team and a manager, they simply blamed it on Apple with no foreseeable fixes in the future.
This has been a welcome improvement over things like Google Voice. It allows for multiple users and phone extensions and the staying connected even when out of the office is a breeze.
Nothing at this time that I dislike about this software.
We were initially nervous about moving to VOIP out of fear of poor call quality but after a year of use, that has not been a problem. GTC offers incredible flexibility for product utilization.
Customer service was absolutely dreadful. If you're starting to WFH, this is not the solution for you.
Its a good service for the price. I like the phone they provided.
I would recommend GoToConnect as a reliable soft phone app. I have not had any issues with using the applications.
Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless.
I have always had a great experience when using GoToConnect.
The pricing of the service is better than what we came from.
While trying to talk to teams overseas these features ease a lot of hassle and saves time. It’s easy to install and use and integration within my school lab was simple.
Customer service is one of my very favorite reasons why we are still with them. We have some unique deployment features we needed and Jive was able to accommodate almost all of them.
Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features.
It was quick and easy, even when directing calls to different parts of the country.
GoToConnect is easy enough to integrate and use that I feel almost anyone can use it.
Dialpad Meetings logo
4.5
595

Web Conferencing Software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Dialpad Meetings users   
avatar
avatar
avatar
+15
It's humourous hold music pokes fun at the typical tropes of conference call woes. It also integrates beautifully with Google Calendar, making calls easy to make and host.
Not only is it embarrassing to host a conference call that drops multiple times in one session (especially when we were previously bragging about the service), but it is extremely disruptive.
Modern, easy to get into a call. Call quality is good and the service is affordable for what we receive.
It also dropped me out of the call when I was attempting to unmute myself. Also I really disliked the functionality to toggle video and microphone on/off.
We love it on my team and any issues we've had we've been able to quickly and seamlessly work through them with the excellent customer service.
Overall experience has been very mixed. Many times it has failed to meet the expectations due to lag and not being able to present the screen.
My experience was great. In my role I do not have a big need for virtual conferences and the free option works great.
It may find irritating to hear the hold music sounds. Not any extension with desktop email tool (outlook), because zoom has the extra plugin in outlook to keep connected with meetings.
Fits as many people as I need on a call, reliable, easy to use, good call quality, all around it’s been great.
The product is free so that makes it extremely helpful, and for free there are plenty of useful features such as: audio recordings, screen share, international capabilities.
Customer support is solid. Nice people, good response times, good answers to my very detailed questions.
The ease of use is definitely what makes Uber Conference an asset in my workday. Users have the option of calling in or joining from their computer, which is very helpful.
The Slack integration is very handy and the ability to pick which window you want to share (instead of broadcasting your entire screen) is beyond useful.
I'd recommend this tool to people who want quick jump on the call. I love it because it's free.
My overall experience was over the top great as this product compares to everything else that I have used for these purposes.
Interface is very user-friendly to use. Good voice and video quality.
The price point is reasonable, and it's easy for our clients to use which is always a big factor for us. We certainly recommend this tool for any professional and/or company.
Also the cost is very very reasonable. I also like the fact that you can setup a team/company and have those folks all under one account.
It's humourous hold music pokes fun at the typical tropes of conference call woes. It also integrates beautifully with Google Calendar, making calls easy to make and host.
Not only is it embarrassing to host a conference call that drops multiple times in one session (especially when we were previously bragging about the service), but it is extremely disruptive.
Modern, easy to get into a call. Call quality is good and the service is affordable for what we receive.
It also dropped me out of the call when I was attempting to unmute myself. Also I really disliked the functionality to toggle video and microphone on/off.
We love it on my team and any issues we've had we've been able to quickly and seamlessly work through them with the excellent customer service.
Overall experience has been very mixed. Many times it has failed to meet the expectations due to lag and not being able to present the screen.
My experience was great. In my role I do not have a big need for virtual conferences and the free option works great.
It may find irritating to hear the hold music sounds. Not any extension with desktop email tool (outlook), because zoom has the extra plugin in outlook to keep connected with meetings.
Fits as many people as I need on a call, reliable, easy to use, good call quality, all around it’s been great.
The product is free so that makes it extremely helpful, and for free there are plenty of useful features such as: audio recordings, screen share, international capabilities.
Customer support is solid. Nice people, good response times, good answers to my very detailed questions.
The ease of use is definitely what makes Uber Conference an asset in my workday. Users have the option of calling in or joining from their computer, which is very helpful.
The Slack integration is very handy and the ability to pick which window you want to share (instead of broadcasting your entire screen) is beyond useful.
I'd recommend this tool to people who want quick jump on the call. I love it because it's free.
My overall experience was over the top great as this product compares to everything else that I have used for these purposes.
Interface is very user-friendly to use. Good voice and video quality.
The price point is reasonable, and it's easy for our clients to use which is always a big factor for us. We certainly recommend this tool for any professional and/or company.
Also the cost is very very reasonable. I also like the fact that you can setup a team/company and have those folks all under one account.
It's humourous hold music pokes fun at the typical tropes of conference call woes. It also integrates beautifully with Google Calendar, making calls easy to make and host.
Not only is it embarrassing to host a conference call that drops multiple times in one session (especially when we were previously bragging about the service), but it is extremely disruptive.
Modern, easy to get into a call. Call quality is good and the service is affordable for what we receive.
It also dropped me out of the call when I was attempting to unmute myself. Also I really disliked the functionality to toggle video and microphone on/off.
We love it on my team and any issues we've had we've been able to quickly and seamlessly work through them with the excellent customer service.
Overall experience has been very mixed. Many times it has failed to meet the expectations due to lag and not being able to present the screen.
My experience was great. In my role I do not have a big need for virtual conferences and the free option works great.
It may find irritating to hear the hold music sounds. Not any extension with desktop email tool (outlook), because zoom has the extra plugin in outlook to keep connected with meetings.
Fits as many people as I need on a call, reliable, easy to use, good call quality, all around it’s been great.
The product is free so that makes it extremely helpful, and for free there are plenty of useful features such as: audio recordings, screen share, international capabilities.
Customer support is solid. Nice people, good response times, good answers to my very detailed questions.
The ease of use is definitely what makes Uber Conference an asset in my workday. Users have the option of calling in or joining from their computer, which is very helpful.
The Slack integration is very handy and the ability to pick which window you want to share (instead of broadcasting your entire screen) is beyond useful.
I'd recommend this tool to people who want quick jump on the call. I love it because it's free.
My overall experience was over the top great as this product compares to everything else that I have used for these purposes.
Interface is very user-friendly to use. Good voice and video quality.
The price point is reasonable, and it's easy for our clients to use which is always a big factor for us. We certainly recommend this tool for any professional and/or company.
Also the cost is very very reasonable. I also like the fact that you can setup a team/company and have those folks all under one account.
Ringover logo
4.6
378

100% cloud phone for startups and SMEs

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Ringover users   
avatar
avatar
+15
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
Absolutely awful, disgusted in the service in which they provided.
The system is very easy to use. The quality of the connections has been great.
Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Sometimes it occurs some errors on recognising the devices i use has headphones.
For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.
Currently having to pay in euros, which is a very minor issue.
Ringover is a Call Monitoring app that is very ease to use. That offers a lot of professional feaures and amazing repport.
Outstanding quality and ease of use, great customer service.
Using this software having fantastic exprince.
Excellent Product With Great Customer Service.
It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.
My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.
But the quality is much better. No complicated pricing plans or VOIP device requirement.
Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.
Its ease of use, intuitive tool, not complicated at all.
While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
Absolutely awful, disgusted in the service in which they provided.
The system is very easy to use. The quality of the connections has been great.
Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Sometimes it occurs some errors on recognising the devices i use has headphones.
For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.
Currently having to pay in euros, which is a very minor issue.
Ringover is a Call Monitoring app that is very ease to use. That offers a lot of professional feaures and amazing repport.
Outstanding quality and ease of use, great customer service.
Using this software having fantastic exprince.
Excellent Product With Great Customer Service.
It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.
My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.
But the quality is much better. No complicated pricing plans or VOIP device requirement.
Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.
Its ease of use, intuitive tool, not complicated at all.
While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
Absolutely awful, disgusted in the service in which they provided.
The system is very easy to use. The quality of the connections has been great.
Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Sometimes it occurs some errors on recognising the devices i use has headphones.
For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.
Currently having to pay in euros, which is a very minor issue.
Ringover is a Call Monitoring app that is very ease to use. That offers a lot of professional feaures and amazing repport.
Outstanding quality and ease of use, great customer service.
Using this software having fantastic exprince.
Excellent Product With Great Customer Service.
It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.
My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.
But the quality is much better. No complicated pricing plans or VOIP device requirement.
Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.
Its ease of use, intuitive tool, not complicated at all.
While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
BlueJeans Meetings logo
4.3
583

Nothing Fits Better Than BlueJeans

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from BlueJeans Meetings users   
avatar
avatar
avatar
+15
BlueJeans always keep on updating their user interface due to which it becomes interesting using it. The video quality used in the platform is just awesome.
Being invited to, and joining a meeting is FAR more painful than it should be. It's a poor experience for the people that you are inviting.
The ease of setting up a video conference call mixed with the video/audio clarity (barely any freezing) made this a beautiful application for my time with it in 2015.
Also sometimes when you have weak signals give an indication to the other participants that there is a signal issue so that there is transparency.
More consistantly reliable than other teleconference software. I had a setup issue and their Customer Support was AWESOME.
It can be frustrating and I definitely think it is a little creepy to have someone see you when you cannot see them.
Easy to use and setup video conference calls, the video has good quality resolution, audio was clear.
You cannot swipe between screens to see everyone. The general layout is clunky and unattractive.
The audio and video quality is outstanding and we use this platform to meet the majority of our online meeting needs.
Easy to connect via calandra note and the fact that you can opt to off the mic and cam before joining in. It’s a useful secure platform where we can share presentations and documents.
BlueJeans works, video quality is great and I recommend it as a video comms platform.
The software is pretty easy to adopt due to the ease of use, it is the only software I am aware of that can connect to hardware based video conferencing.
Bluejeans is one of the best video conferencing solution in the world. It has a simple and user-friendly interface that makes it easy to use and customize.
Very good in breakout rooms and interactive cases. Customer service are very good and capable of handling problems.
Easy to integrate with many hardware devices be it phone, laptop, portal, ipads, etc. Video quality is great too.
Bluejeans is a great, easy-to-use, software that easily integrates with your work calendar to join and create meetings with the click of a button.
Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends.
No need to install application. Cost effective solution compared to others.
BlueJeans always keep on updating their user interface due to which it becomes interesting using it. The video quality used in the platform is just awesome.
Being invited to, and joining a meeting is FAR more painful than it should be. It's a poor experience for the people that you are inviting.
The ease of setting up a video conference call mixed with the video/audio clarity (barely any freezing) made this a beautiful application for my time with it in 2015.
Also sometimes when you have weak signals give an indication to the other participants that there is a signal issue so that there is transparency.
More consistantly reliable than other teleconference software. I had a setup issue and their Customer Support was AWESOME.
It can be frustrating and I definitely think it is a little creepy to have someone see you when you cannot see them.
Easy to use and setup video conference calls, the video has good quality resolution, audio was clear.
You cannot swipe between screens to see everyone. The general layout is clunky and unattractive.
The audio and video quality is outstanding and we use this platform to meet the majority of our online meeting needs.
Easy to connect via calandra note and the fact that you can opt to off the mic and cam before joining in. It’s a useful secure platform where we can share presentations and documents.
BlueJeans works, video quality is great and I recommend it as a video comms platform.
The software is pretty easy to adopt due to the ease of use, it is the only software I am aware of that can connect to hardware based video conferencing.
Bluejeans is one of the best video conferencing solution in the world. It has a simple and user-friendly interface that makes it easy to use and customize.
Very good in breakout rooms and interactive cases. Customer service are very good and capable of handling problems.
Easy to integrate with many hardware devices be it phone, laptop, portal, ipads, etc. Video quality is great too.
Bluejeans is a great, easy-to-use, software that easily integrates with your work calendar to join and create meetings with the click of a button.
Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends.
No need to install application. Cost effective solution compared to others.
BlueJeans always keep on updating their user interface due to which it becomes interesting using it. The video quality used in the platform is just awesome.
Being invited to, and joining a meeting is FAR more painful than it should be. It's a poor experience for the people that you are inviting.
The ease of setting up a video conference call mixed with the video/audio clarity (barely any freezing) made this a beautiful application for my time with it in 2015.
Also sometimes when you have weak signals give an indication to the other participants that there is a signal issue so that there is transparency.
More consistantly reliable than other teleconference software. I had a setup issue and their Customer Support was AWESOME.
It can be frustrating and I definitely think it is a little creepy to have someone see you when you cannot see them.
Easy to use and setup video conference calls, the video has good quality resolution, audio was clear.
You cannot swipe between screens to see everyone. The general layout is clunky and unattractive.
The audio and video quality is outstanding and we use this platform to meet the majority of our online meeting needs.
Easy to connect via calandra note and the fact that you can opt to off the mic and cam before joining in. It’s a useful secure platform where we can share presentations and documents.
BlueJeans works, video quality is great and I recommend it as a video comms platform.
The software is pretty easy to adopt due to the ease of use, it is the only software I am aware of that can connect to hardware based video conferencing.
Bluejeans is one of the best video conferencing solution in the world. It has a simple and user-friendly interface that makes it easy to use and customize.
Very good in breakout rooms and interactive cases. Customer service are very good and capable of handling problems.
Easy to integrate with many hardware devices be it phone, laptop, portal, ipads, etc. Video quality is great too.
Bluejeans is a great, easy-to-use, software that easily integrates with your work calendar to join and create meetings with the click of a button.
Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends.
No need to install application. Cost effective solution compared to others.
FreeConferenceCall.com logo
4.6
374

Web conferencing and team collaboration solution

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.5
Pros and Cons from FreeConferenceCall.com users   
avatar
avatar
avatar
+13
Any number of interested participants can call in provided they have the conference number, and the sound quality on the call is also quite good.
It's a weird thing to say but I don't like the name...It's almost embarrassing to invites someone to a professional meeting via "freeconferencecall.com.
I love Freeconferencecall.com. It was a lifesaver at the beginning of the pandemic, but even before that, I was using it for conference calls and to conduct telephone mediations.
One thing I don't like is whatever the limitation is that causes magicjack users to be unable to use the service along with other VOIP users.
I like that you had the ability to record the call and access it later on your computer. I liked how easy it was to make an individualized link to send to people.
At the beginning the announcements were quite annoying (whenever you mute/unmute someone, when someone enters or leaves the call...) until I found out what box to check to omit the announcements.
All the addons are really awesome and it did exactly what it offers. I don't have to contact customer care and which is really an awesome experience.
We sold tickets to two performance times fo our live, interactive show hosted via Free Conference Call and had to cancel because of an internal server error.
I love Free conference call- it really is easy to use and I still have not made the switch over to zoom because I am so used to FCC and it just as easy to use.
The simplicity in using FreeConferenceCall, along with the excellent connectivity, makes it a natural choice for our all-volunteer Board to hold our meetings in the off-season of our summer community.
Great software lot of value for your money PLUS: very generous free option.
FreeConferenceCall is a great option to use if you are on the go and want to have a call with several people. You aren't required to download software and it doesn't cost you a penny.
So there we find the solution more helpful to connect with all member through a phone call.
Overall, this is a very useful tool to connect virtually with others. The easy to use features made it easy to connect with our team around the US.
Great conference solution for small businesses.
The price for Free conferencecall.com is, indeed, free and cannot be beat. I primarily use the software for teleconferences, not videoconferences (for which I have Zoom).
Any number of interested participants can call in provided they have the conference number, and the sound quality on the call is also quite good.
It's a weird thing to say but I don't like the name...It's almost embarrassing to invites someone to a professional meeting via "freeconferencecall.com.
I love Freeconferencecall.com. It was a lifesaver at the beginning of the pandemic, but even before that, I was using it for conference calls and to conduct telephone mediations.
One thing I don't like is whatever the limitation is that causes magicjack users to be unable to use the service along with other VOIP users.
I like that you had the ability to record the call and access it later on your computer. I liked how easy it was to make an individualized link to send to people.
At the beginning the announcements were quite annoying (whenever you mute/unmute someone, when someone enters or leaves the call...) until I found out what box to check to omit the announcements.
All the addons are really awesome and it did exactly what it offers. I don't have to contact customer care and which is really an awesome experience.
We sold tickets to two performance times fo our live, interactive show hosted via Free Conference Call and had to cancel because of an internal server error.
I love Free conference call- it really is easy to use and I still have not made the switch over to zoom because I am so used to FCC and it just as easy to use.
The simplicity in using FreeConferenceCall, along with the excellent connectivity, makes it a natural choice for our all-volunteer Board to hold our meetings in the off-season of our summer community.
Great software lot of value for your money PLUS: very generous free option.
FreeConferenceCall is a great option to use if you are on the go and want to have a call with several people. You aren't required to download software and it doesn't cost you a penny.
So there we find the solution more helpful to connect with all member through a phone call.
Overall, this is a very useful tool to connect virtually with others. The easy to use features made it easy to connect with our team around the US.
Great conference solution for small businesses.
The price for Free conferencecall.com is, indeed, free and cannot be beat. I primarily use the software for teleconferences, not videoconferences (for which I have Zoom).
Any number of interested participants can call in provided they have the conference number, and the sound quality on the call is also quite good.
It's a weird thing to say but I don't like the name...It's almost embarrassing to invites someone to a professional meeting via "freeconferencecall.com.
I love Freeconferencecall.com. It was a lifesaver at the beginning of the pandemic, but even before that, I was using it for conference calls and to conduct telephone mediations.
One thing I don't like is whatever the limitation is that causes magicjack users to be unable to use the service along with other VOIP users.
I like that you had the ability to record the call and access it later on your computer. I liked how easy it was to make an individualized link to send to people.
At the beginning the announcements were quite annoying (whenever you mute/unmute someone, when someone enters or leaves the call...) until I found out what box to check to omit the announcements.
All the addons are really awesome and it did exactly what it offers. I don't have to contact customer care and which is really an awesome experience.
We sold tickets to two performance times fo our live, interactive show hosted via Free Conference Call and had to cancel because of an internal server error.
I love Free conference call- it really is easy to use and I still have not made the switch over to zoom because I am so used to FCC and it just as easy to use.
The simplicity in using FreeConferenceCall, along with the excellent connectivity, makes it a natural choice for our all-volunteer Board to hold our meetings in the off-season of our summer community.
Great software lot of value for your money PLUS: very generous free option.
FreeConferenceCall is a great option to use if you are on the go and want to have a call with several people. You aren't required to download software and it doesn't cost you a penny.
So there we find the solution more helpful to connect with all member through a phone call.
Overall, this is a very useful tool to connect virtually with others. The easy to use features made it easy to connect with our team around the US.
Great conference solution for small businesses.
The price for Free conferencecall.com is, indeed, free and cannot be beat. I primarily use the software for teleconferences, not videoconferences (for which I have Zoom).
Bitrix24 logo

Bitrix24

4.2
806

100% free CRM, collaboration, and communication tool suite

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    3.9
    Features
    4.2
    Customer support
    3.9
Pros and Cons from Bitrix24 users   
avatar
avatar
avatar
+15
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
As a CRM, cloud for documentation and message it works great and is at a very nice price.
Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.
It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.
Definitely Not at all a matured technology with the failure to understand basics if it comes to the custom tab.
I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.
They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
It’s user friendly which is the best, and easy access also.
Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality.
The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.
It's quite reliable and useful for business management.
The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.
Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.
3CX logo
4.4
405

3CX communications system. Web & mobile apps (Android, iOS)

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.1
Pros and Cons from 3CX users   
avatar
avatar
avatar
+15
The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.
The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.
Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.
Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.
It can be slow and it's closed-source, which really annoys us.
Technical support was outstanding in assisting with the troubleshooting and setup.
Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.
I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.
It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.
It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.
3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.
Great, ease of use, cost savings and mobility is the ticket in the modern world.
We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.
I like to use in windows and works wonderful with SIP Extensions without problems.
I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.
The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.
The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.
The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.
The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.
Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.
Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.
It can be slow and it's closed-source, which really annoys us.
Technical support was outstanding in assisting with the troubleshooting and setup.
Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.
I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.
It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.
It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.
3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.
Great, ease of use, cost savings and mobility is the ticket in the modern world.
We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.
I like to use in windows and works wonderful with SIP Extensions without problems.
I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.
The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.
The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.
The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.
The vendor that we bought it from spent no time training us and we had several system issues that tarnished our experience.
Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
We stopped wasting money on LANDLINES and chose 3CX as out internet phone PBX.
Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.
It can be slow and it's closed-source, which really annoys us.
Technical support was outstanding in assisting with the troubleshooting and setup.
Errors trying to open the platform even though firewall off. Not sure the difference between the "management interface" and the "webclient.
I highly appreciate 3CX's compatibility with multiple SIP platforms and I really like the option of adding multiple profiles which can be very useful when working in multiple work environments.
It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.
It just works all the time. Windows or Linux (Debian) both versions whether in the cloud or on hardware are solid, solid, solid.
3CX was a good start for my lab's VoIP controller, it covered the bases in terms of operating physical phones, and was a great learning experience.
Great, ease of use, cost savings and mobility is the ticket in the modern world.
We can make and receive calls, send messages, and hold video conferences seamlessly. The software also integrates smoothly with Microsoft 365, which has significantly improved our team's efficiency.
I like to use in windows and works wonderful with SIP Extensions without problems.
I like that this caters to be a substitute for a physical telephone within my organization. It is fast and easy to use more importantly, I could easily access it through my phone using the app.
The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.
The interface is extremely intuitive and very user-friendly. Also, the install instructions are extremely easy and I was able to set up a virtual Debian server and install 3CX in under 30 minutes.
Five9 logo
4.2
460

Cloud contact and call center software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Five9 users   
avatar
avatar
+15
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.