Airbrake Features

Airbrake

Frictionless error monitoring and performance insight.

4.69/5 (29 reviews)

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API
Access Controls/Permissions
Alerts / Escalation
Alerts/Notifications
Audit Trail
Charting
Collaboration Tools
Compatibility Testing
Debugging
Defect Tracking
Deployment Management
Diagnostic Tools
Event Logs
Event Tracking
Full Transaction Diagnostics
Graphical User Interface
Integrated Development Environment
Issue Tracking
Mobile Development
Monitoring
Project Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Reporting/Analytics
Root Cause Analysis
Server Monitoring
Software Development
Trace individual transactions
Web App Development
Visit WebsiteCompare App
API
Access Controls/Permissions
Alerts / Escalation
Alerts/Notifications
Audit Trail
Charting
Collaboration Tools
Compatibility Testing
Debugging
Defect Tracking
Deployment Management
Diagnostic Tools
Event Logs
Event Tracking
Full Transaction Diagnostics
Graphical User Interface
Integrated Development Environment
Issue Tracking
Mobile Development
Monitoring
Project Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Reporting/Analytics
Root Cause Analysis
Server Monitoring
Software Development
Trace individual transactions
Web App Development
Visit WebsiteCompare App

Airbrake Feature Reviews

25 reviewers had the following to say about Airbrake's features:

Bryan M.

My Favorite Error Tracker for Webapps

2018-03-07

Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years.

Pros

Airbrake is one of the items on our checklist to setup with every new webapp we create. The setup is fast and it provides immediate value. Being able to receive an email for a new error that comes in is indispensable.

Cons

I would like to see Airbrake integrate with Kanbanery as that is our agile project management tool of choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Eugene E.

Trace logs galore

2018-11-27

since we don't have the luxury of time to debug and traceback every issue happening to our multiple sites, airbrake cuts so much time debugging and that time saved is better spent on working on a fix right away, sometimes even before the users notice anything.

Pros

For me as QA, i can also traceback what scenario triggers a particular error log. if we don't have enough time to go inside airbrake, we can have email/slack alerts set up for specific issues, from specified environments. mute an expected alert is also possible, if needed.

Cons

probably too much information at times, like for a simple error message on the UI, there maybe hundreds of lines of backtrace info being sent. maybe not a very bad thing to have, but when the issues come in all at once, it's overwhelming that the users don't want to be inside the airbrake site anymore and just wait for user feedback, then check airbrake as last resort.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew G.

A Long Running Service For Exception Reporting

2020-07-21

Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.

Pros

The service has been running a long time and has established a track record of being reliable.

Cons

The main decision points for me would be cost and how easily the UI allows you to access the information you need.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Rich K.

Airbrake is a great error monitoring product

2017-04-10

By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room.

Pros

Great UI, easy to drill into the errors.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Spencer R.

Powerful and easy to use! Plus, a great ROI

2017-02-16

For example, the integration with New Relic requires a third party solution that ended up not working for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anne C.

Airbrake Review

2018-06-21

Pros

A cool error tracking platform to use as all the data you need is there.

Cons

Add some feature on the future update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael S.

Proactive Capability!

2017-02-09

It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it. With Airbrake in many instances we were able to get a fix in place and deployed within minutes as opposed to days or hours from the 1st occurrence of a particular error/bug.

Pros

Love the Slack integration. Our business lives and Slack and speeds up communication for our operations between business and IT.

Cons

One you changed the user interface on me and it took me a minute to understand where to go to find what I was looking for but not really a big deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Federico S.

Awesome bug tracking service!!

2015-07-10

It is a great tool to provide context information about each occurrence of an error making it an easy job to reproduce it and fix it ASAP. Their UI is very intuitive and easy to use, and the instant reporting of bugs via email is an awesome feature as well.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Simon Lennert R.

Great tool with easy to use features

2019-05-10

Pros

We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition.

Cons

Nothing. I can recommend using this in any software project.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Amazing error tracking platform, supports a lot of languages and framework.

2018-03-15

Pros

It has great instrumentation, the UI is clear and essential and will give you all the data you need to address your software's glitches.

Cons

It's not super cheap, so it might not be a fit for everyone, but they do have a 30-day trial that in my opinion is more than enough to assess the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Joseph Z.

Bots, and plugins, and cache invalidation, oh my!

2017-03-30

Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information.

Pros

Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off

Cons

I wish it would fix the exceptions too :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Airbrake

There's a free 30 day trial, and it's so easy to setup that it's really worth giving it a shot to see if it's right for you

Source: Capterra
Helpful?   Yes   No
Read more
Burkhard V.

Error reporting as one needs it

2017-02-10

Every exception that is thrown in production gets duly reported to our Slack channel and can be reacted upon.

Pros

does as advertised detailed error reporting

Cons

bit costly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Radford T.

Airbrake

2020-07-28

Pros

Attached stack trace is easy to view and navigate.

Cons

UI is not necessarily the most user-friendly or intuitive.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tharsanan K.

Flexible System Integrating software

2018-03-28

Pros

minimal code is required for creating complex applications. Integrate with application is very easy.

Cons

One problem I faced is, UI is not very interactive for beginners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Paolo D.

Airbrake rocks

2015-07-16

It's a tool that we started relying more and more on, and even if new tools pop up to track exceptions, we never really found one that could replace it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James S.

Perfect for small projects!

2017-03-22

I work on a single-man project which requires frequent rush-to-production feature changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gianluigi P.

Excelent Tool and Product

2017-02-13

It facilitates my workflow a lot by getting a lot of info in the email then if I need more I go to the app and figure out the details.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jit D.

Handy and perfectly works

2018-03-14

Pros

Running time provided is also really amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Renan R.

Best bug tracker ever

2015-07-16

Starting with a Free plan, you will love when you could save a lot of time of debugging some errors.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Motaz A.

A must for all your apps

2017-02-14

It was really difficult to backtrace all log files to catch my apps errors and that was a waste of time, but now I can concentrate to fix them

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

The best error tracking tool

2020-02-25

Pros

It takes just a minute to integrate and it tells you if you have any error on your app.

Cons

the pricing is not always so competitive...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob U.

Clean, solid, reliable!

2017-02-10

Airbrake is a valuable tool that is typically used on traffic-heavy applications.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
himanshu s.

Best tool for error tracking

2016-10-04

It gives track of all errors happened in your application.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Muhammad U.

Great for tracking exceptions

2020-07-20

Pros

They deployment tracking also provide information regarding what get's fixed and what get's broken in which deployment.

Cons

Pricing options. There should be more small level packages as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob D.

Must have for any web application

2017-02-09

Airbrake is one of those tools we can't live without.

Pros

Ease of use, great functionality

Cons

It can be a little expensive if you have a lot of projects, but it is absolutely worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more