Akkroo Features

Akkroo

Event Lead Capture & Management for Marketing Teams

4.58/5 (33 reviews)

Akkroo Feature Summary

  • API access
  • Attendee registration
  • Auto-response emails
  • Built-in form logic
  • Business card scanning
  • Competitions
  • Customizable branding
  • Dashboard
  • E-voucher code distribution
  • Electronic signature capture
  • Event-level statistics
  • Form builder
  • Full-screen images
  • Guestlist management
  • In-form branding
  • Localized branding
  • Multilingual forms
  • Offline functionality
  • Optical character recognition (OCR)
  • Pre-registration web forms
  • ROI analysis
  • Third party integrations
  • Transcription verification
  • User access controls

IT Management Feature Comparison

Most popular features of all IT Management apps

API (312 other apps)
Access Control (105 other apps)
Activity Dashboard (151 other apps)
Activity Tracking (82 other apps)
Alerts / Escalation (75 other apps)
Application Integration (72 other apps)
Auditing (92 other apps)
Automatic Notifications (122 other apps)
Collaboration Tools (77 other apps)
Data Import/Export (108 other apps)
Data Visualization (70 other apps)
Drag & Drop Interface (93 other apps)
Monitoring (209 other apps)
Real Time Data (86 other apps)
Real Time Monitoring (95 other apps)
Real Time Reporting (73 other apps)
Reporting & Statistics (107 other apps)
SSL Security (76 other apps)
Third Party Integration (144 other apps)
Workflow Management (97 other apps)

Mobile apps

iOS App


0 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


13 reviews

See all Android Apps

Akkroo Feature Reviews

25 reviewers had the following to say about Akkroo's features:

Omondi Philcollins

Connects Businesses to their clients

2018-11-20

Great for accessing lead data on a product or the company.

Pros

It is efficient and accurate in sending personalized and customized follow-up emails to clients, which save the business the hassles involved in follow-up activities.

Cons

It does not integrate social media platforms in its operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna Tsarvouli

Feedback on Harrods pages

2016-08-18

The team has been brilliant and are there every time I contact them with my mental requests. The dashboard is very easy to use.

Pros

Dashboard easy to use Team is always very helpful and responsive Everything is stored in one place

Cons

There is no real time calculation of volumes so I end up sometimes having more customers booked for an event than I can accommodate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Akkroo

thank you all for your help guys!

Source: Capterra
Helpful?   Yes   No

Response from Akkroo


It¿s been a pleasure working with Harrods, one of the greatest brands in the world to help them continue to deliver a exceptional experiences for their customers. We¿re always keen to improve our product and services to help them achieve their event goals and reduce manual effort, and the feedback they¿ve been happy to supply continues to shape the improvements of tomorrow. Thank you so much for your continued support. - Andy Higgs, COO

Read more
Dan Banderet

An elegant lead capture solution

2018-08-23

Our dedicated account manager Rebekah has offered support throughout the process, from product training, to helping design our branded event form, to helping set up our back end integration with Salesforce.

Pros

Plus you can see leads in real time, which makes follow up and reporting much easier.

Cons

I have not experienced any downsides so far.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Verity Reeve

Review that Craig asked me to do!

2016-08-18

We have been using the system for about 18 months for exhibitions in the UK and makes data capture easier

Pros

Ease of use and exporting of data.

Cons

Sometimes it takes a long time to sync the data or it has to be done multiply times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering Akkroo

Previously when asked for feedback this has been taken on board and for a team based in France it was nice to meet some of the Akkroo team at The France Show in January Please note that we are a property management and real estate, kitchen and planning company but I can't tick more than one box, which is something I can do on Akkroo! We use it 5 times a year.

Source: Capterra
Helpful?   Yes   No
Read more
Steve Florey

Has removed an enormous amount of hassle and manual work from our event lead capture process.

2017-05-12

Pros

- Ability to capture more customised data at events - Integration with other marketing platforms - Akkroo team have been very open to feedback from our team, and have actively implemented feature suggestions where appropriate.

Cons

- Sales teams complain it's not as easy as scanning a badge - Customer facing interface is not as attractive (out of the box) as perhaps it could be - Guestlist feature is useful, but still clunky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Alexandra F.

The best lead capture solution for us

2018-08-30

it is a great tool with a great customer service.

Pros

It has an easy export process, covers GDPR requirements, the process of capturing data takes about 1' and provides a great customer service.

Cons

can be limited by the number of ipads if it gets busy at the event. would like to get some more info from the statistics. or to be able to have some features there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marjan Swennen

Super easy tool

2016-12-23

I love working with a young dynamic team like the Akkroo-team. They're brilliant and they definitely put user (and customer) experience above all. Absolutely no complaints.

Pros

How it's so easy to build a custom form.

Cons

The way the data exports when you've used the business card transcription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Finlay Russell

Few bumps, got there in the end

2017-07-31

Ease of use, great portal and functionality

Pros

Statistics and search data functionality The ability to search any data captured, across all events for us was important.

Cons

Lack of text/colour customization, no Android app. Android is a massive part of our business, and we're limited to iOS, for now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Roberts

Akkroo was the perfect fit for us, easy to implement and embed in our field teams.

2018-03-08

Simple file of all captured leads for each event, 100% accurate and therefore so easy to use, follow up and track.

Pros

The dashboard is intuitive and the export process is easy and painless.

Cons

At times the app freezes with high volume use. Can be limited by the number of iPads available if an event is very busy, but its not really an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie van de Nieuwenhuizen-Bennett

We enjoy using Akkroo and are excited to receive the newest release

2017-10-31

Quick, easy and good collection of business leads data

Pros

We can design our own layout and add listings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
McKenzie Vaughan

Akkroo Feedback

2016-08-23

We have a team of 50 on the platform and it makes tracking their performance week to week much easier!

Pros

The dashboard is intuitive and the export process is easy and painless.

Cons

At times the app freezes with high volume use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Akkroo

If you experience any issues with the platform, the Akkroo team is very responsive and will work towards the best solution.

Source: Capterra
Helpful?   Yes   No
Read more
Kaile Hodgens

Very easy to use, the staff is very knowledgeable if I do have any questions.

2018-05-17

Pros

Before I used to have to send my changes to a third-party and hope they followed through properly the first time.

Cons

The only thing is that a few employees like Android and only being able to do manual entries for the time being is not their favorite thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Akkroo


Hi Kaile, our new Akkroo app is launching beginning of July. This will allow Akkroo to be used with Android with the same functionality as iOS! Let's get on a call to schedule a demo.

Read more
Sofie Bauters

Akkroo gives us the flexibility we need to capture leads efficiently and the support is great.

2017-11-07

Pros

easy to use possible to fully customize flexibility to change per event overwork which is done full integration with pardot/SFDC

Cons

not possible to see on which lead you make a comment (work in progressp) structure of uploading PDF (work in progress) link to a central database (ex box folder) would be nice so we don't have to upload each time and you always have the updated PFD time consuming to synchronize PDF folders

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Maddie Darrell

Easy, quick, simple, personable

2017-05-18

Pros

I was really please with how easy it was to export the data once we arrived back from a show.

Cons

I am unsure as to whether it was my own error or an app error, however, I did experience one issue with the app not working when there was no WiFi. However, the support team were very quick to help, so it was barely an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Catalina Ilie

User-friendly and easy to use app

2018-02-15

Pros

The surveys are easy to set on the dashboard. Setting templates and replicating existing ones is very helpful when handling multiple surveys for the same country.

Cons

I also don't like that there is no admin dashboard included in the initial price package and additional/account access has to be handled through support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Kim Dewhurst

Easy data capture which enables coverage from all the team when working at exhibitions

2018-02-14

The easy data caputre means we are able to distribute leads to the sales team promptly so they could respond within 48 hours of us attending an event.

Pros

Feedback from the sales team found preference to the business card capture facility within the app made exhibition data capture so much easier.

Cons

Its sometimes frustrating when you have a template set up and through user error this disappears and you have to then start a fresh.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristin Pearson

Review of Akkroo for Experiential Lead Gathering

2018-08-21

Pros

The Akkroo app is very simple to use, as is the background dashboard which is used to set-up events and download and sort data post event.

Cons

There is no limit to the amount of people that can download the app on any account - so we occasionally go over the amount of "users" on accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Hillaert

For corporate reasons, we have been asked to use Akkroo.

2018-03-06

Pros

I like the interface and the ease-of-use of the application. I also like the option to send an email (with attachments) once a lead has been created and synchronized.

Cons

We have to wait after synchronizing the leads to be able to check if there are mistakes in the business card transcription and then correct them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Charlotte Boaden

Tribal Group Review

2016-08-22

Since buying the software we have had regular contact and check in emails from our Customer Success Manager which have been helpful and reassuring, they are always on hand to support whenever needed even with our colleagues overseas in different time zones. New features have been added since we started using the software which shows Akkroo is constantly improving.

Pros

Simple to use. User friendly. Support.

Cons

The only thing we would like to be able to do is to access the date live at events through the device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Akkroo

I would highly recommend this software as a great lead generation tool, we have made huge improvements on how we collect and analyse our leads and opportunities.

Source: Capterra
Helpful?   Yes   No
Read more
Jamie Hazelwood

Superb support and great software!

2016-08-18

I love working with the team at Akkroo, they always have time to assist and always go beyond what I expect to help me get projects running.

Pros

Simplicity

Cons

there are none

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering Akkroo

Well worth a trial, the team will also happily look at modifications for you if you need them.

Source: Capterra
Helpful?   Yes   No

Response from Akkroo


We really value your commitment to our services Jamie, and we¿re thrilled to hear you enjoy working with us. We¿re glad to be helping Quatreus serve the needs of their own customers. Thanks for your comments, we really appreciate it. - Andy Higgs, COO

Read more
Gina Vaccarella

Much better than anything we have used in the past

2017-02-01

Big improvement on the use of other lead capture methods. We are still getting used to it and understanding its full capabilities but seems to offer everything we need. The only negative at this point is that it struggles to sync without a top notch internet connection so we were unable to sync most our devices till we made it back to the office (this meant lots of people will have received their follow up email rather late!). The team kept to their word and had someone onsite for our first event which was a god send as we had some trouble with initial use. Good response rate on emails although some of the online instructions offered to resolve problems could be clearer. Looking forward to continue using it!

Pros

simple to use and can be used offline

Cons

Also, you have to sync the device every time you make a small change

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Sayers

I find Akroo really simple to use from form creation through to exporting.

2018-05-09

Pros

Ease of use. The process of creating a form is really simple with good logic to really tailor the form to do what you want it to.

Cons

Perhaps could have more control over the form layout e.g. the spacing between the questions and changing colour themes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Akkroo


Thank you for leaving us a review , it's great to hear you are enjoying Akkroo and how customisable our lead capture forms are.

In regards to the layout of the form builder, you do have the ability to move the questions closer together and also to match the colours of the form to your branding. Your customer success manager will be in touch to discuss this further with you!

Read more
Fiona Dunford

Great customer service, and a ver useful app;.

2017-08-11

Pros

It's also easy to allocate and track leads back at the office.

Cons

It has been more expensive to implement than our previous solution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anand G Devaiah

Very helpful and efficient

2018-05-16

Pros

The ease of use for this app is the most favourable thing about it. we have implemented it across the whole of our business.

Cons

Security updates and having to update it regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
hilary latham

The Power of Akkroo!

2016-08-12

Akkroo was the perfect fit for us, easy to implement and embed in our field teams.

Pros

Simple file of all captured leads for each event, 100% accurate and therefore so easy to use, follow up and track.

Cons

Can be limited by the number of iPads available if an event is very busy, but its not really an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Akkroo

Thoroughly recommend it!

Source: Capterra
Helpful?   Yes   No

Response from Akkroo


Thank you Hilary! We're delighted that you've had a positive experience, and the whole team here really value your commitment which is helping us to develop Akkroo to become a continually better solution. - Andy Higgs, COO

Read more