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Altaro VM Backup Logo
Altaro VM Backup

Virtual machine backup and replication for Hyper-V & VMware

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Altaro VM Backup Features

Features Summary

Functionality

4.5

/5

121

Total features

45

6 categories

Altaro VM Backup features

API
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Automatic Backup
Backup Log
Backup Scheduling
Billing & Invoicing

Common features of Backup software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Audit Management

Price starts from

485

One-time payment

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

121

Price starts from

485

One-time payment

visit website

Total Features

45

Unique features

  • Two-Factor Authentication

  • Capacity Management

  • VM Backup

  • Archiving & Retention

Functionality

4.6

/5

1.2K

Price starts from

Free

learn more

Total Features

90

Features in Common

11

Unique features

  • Chat/Messaging

  • Data Import/Export

  • Bandwidth Monitoring

  • Business Process Automation

Functionality

4.6

/5

994

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

70

Features in Common

15

Unique features

  • Real Time Notifications

  • Activity Management

  • Mobile Development

  • Activity Tracking

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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Altaro - Reliable and great suppot

Reviewed a month ago

Altaro is a very reliable backup solution. If and when we have required support, the webchat function within the software is fantastic and the support guys are incredibly helpful

Pros

What I like most, is the wizard driven selections. Setting it up is super easy because of this. Even if you haven't used Altaro before, you will be up and running in no time.

Cons

we have fund previously that if a new version of Altaro is released, it creates a new folder for backups, which takes up more room on the media, as it keeps the previous backups as well as the new.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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it is ok but I would not reccomend it to anyone

Reviewed 5 months ago

to get to the most actual issue: when your backup reaches a certain point and gets too big altaro becomes almost useless. they told me there is no way to improve this situation. when the backup gets too large and you need to do it daily the health check cannot finnish within 24 hours and starts all over again instead of continuing or something. I think i will give Iperius or Uranium a try. This is unbearable. "we are working on version 9 - that one is going to be better" ... well yes , maybe... but since that one I will have to pay another 1000€ or something like the last time, it is just infuriating... not having a system work anywhere close to fine. Very high maintanence software. needy.

Pros

- many functions - relatively easy to use (when it works) - reasonable price - fast and relatively good support

Cons

I cannot belive how SLOW this thing is. It has been a fight for years to make it run at some acceptable speeds. Painfully SLOW! no matter how good the harware is. It does not use the RAM/CPU/HARDDrives/NETWORK etc. fully. And noone can tell me why. I guess they have some crappy programming that throttels the threads or something. For example: it can do , when it works properly, a backup of like 10VMs...

Vendor response

We are sorry our product has not met your expectations. Version 9, set for release this year, will include enhancements that are specifically aimed at larger scale customers and data. We assure you that our SMA covers new product versions and support, as is standard across the entire market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It really does what it says on the Tin!

Reviewed 2 years ago

The whole experience wrapped up is just - Good!! We had a situation causing us to move away from another backup vendor due to issues (not being able to depend on a backup to simply do its job causes sleepless nights after a while). We installed Altaro VM Backup, configured it - all in 15 minutes, including set-up of the email alerts and left it for the evening. Next day - Emails are usually our first encounter as to what occurred overnight - They were all Green! Seriously - a big wow from us! 7 Virtual Machines all backed up successfully and in a time window that seriously made me look twice. The compression and the speed of backups - wow!

Pros

I have a few things I like - but the most nicest thing: The user interface on Altaro product always seems so simple, and logical. Being in IT support, I dread those times when it takes 20 minutes to work out the GUI or interface to try and restore a file or check a backup log.

Cons

OK - Not being funny - I'll have to come back to this question, because I struggle to think of something I really don't like right now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Altaro - Best Choice for me

Reviewed 2 years ago
Pros

very easy to use. Nice Dashboard with a lot of first sight information.

Cons

German Language! Not everyone can understand it.

Vendor response

Many thanks indeed for your review of Altaro VM Backup. We have taken note of your request to have a version of the product in German, but cannot make any commitments about this at this point.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pretty good backup product with nice user-friendly GUI

Reviewed 2 years ago

I do enjoy the product and wish it had a proper DR model. What I mean by that is, the means to bring up or restore an environment is a very timely fashion on multiple segmented networks if necessary. This is Disaster Recovery and seems to be a problem for Altaro to figure out. As a side note, offsite backup locations can be LAN, Cloud but not tape media should ppl be using older LTO drives.

Pros

It is relatively easy to restore my Hyper-V servers, granular recovery takes some time but overall, I am pretty happy with this suite at my org

Cons

Altaro has a replication model that doesn't work well for DR. If you have subnet a and subnet b both segmented and seperated by WAN VPN, do not expect this to be a viable DR solution. YES, it does allow you to restore from VM (boot from VM) in the second backed-up subnet, but if that subnet is different to the VMs original subnet, those machines will not talk. Networking 101. There needs to be a...

Vendor response

Thank you for your review. We appreciate your feedback. Although we have no ETA as yet, DRaaS is on our roadmap.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why we moved from a competing software to Altaro backup software.

Reviewed 3 years ago

While we are a smallish company, we have a pretty large virtual environment, mostly for development and testing purposes. We currently house about 80 VMs and have at our disposal about 60 TB of disk space. We were unhappy with our current backup software and started looking for alternatives. Altaro was chosen as the replacement software primarily due to their exemplary support services, fair pricing structure and a rich set of features and functions. As a software company ourselves, we are very aware and sensitive to the level of support that comes with purchasing a software. Altaro offer 24/7 technical support, and they are very good at resolving issues and answering questions.

Pros

Extremely easy to install, configure and get running. Within 15 minutes, all the Hyper-V hosts and the VMs were recognized and ready for backup. A non-experienced junior employee can get the product up and running. User GUI is very clean, clear and intuitive. We managed to perform all the tasks without reading any instructions. Altaro is fast, very fast. The first time we performed a full backup,...

Cons

Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices. I wish they would complete the backup and just add a warning that there was an error code reported. Using a new storage device resolved the issues in our case. No support for defining many backup JOBS. You can only define one primary and one offsite backup source, and each VM can only belong to these 2 sources. It would be nice to be able to backup a VM multiple times, to multiple primary sources, each source with different location and retention policy. This can be achieved only by a many to many relationship between VMS and Primary/Offsite sources. I was told this may be coming out in the next release.

Vendor response

Thanks for reviewing Altaro VM Backup - we really appreciate it. We confirm that the support you require for backup jobs will become available in v8.5 of the solution, scheduled to be released later this year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Altaro VM Backup

Reviewed 3 years ago

We have reduced the average time of recovery for a failed server. Clients appreciate that we can recover their business servers within a few hours instead of a few days. We have been using Altaro VM Backup since v. 4 I think. I was impressed with the early version and have specified Altaro VM Backup as our standard for Virtual Machine environments. The addition of the Cloud Management Console and integration with ConnectWise is a big plus.

Pros

Setup and configuration is fairly quick. Restore options allow for a granular file level from a VM image backup. Ability to restore to different host. Ability to copy an Offsite backup to remote location. Support for Cloud storage sites for off site backup storage. Speed of recovery time on a failed host. Able to restore a VM to new host within a couple hours. Compression and de-duplication saves storage space on backup media. Product support is excellent. Usually able to solve errors within the Support Chat. Support is always ready to answer even the simplest question to help us out.

Cons

The local management console is not password protected. Limited explanation of error messages in the software. Setting up network connections to NAS storage can sometimes fail with cryptic error message.

Vendor response

Thank you for reviewing Altaro VM Backup. We appreciate it! We do understand where you are coming from here, however, efforts should be made to tighten the OS security layers in this case. If a hacker gains admin access to the server, this means that they have access to the backup data with or without the Altaro console. We agree that having restricted access to the console would be a great feature; in fact, we have discussed having granular access for different users but we cannot offer an ETA for this just yet. Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and it works

Reviewed 2 years ago

We are very happy with Altaro as our backup solution. We have been using Altaro over 2 years on all our hosts. Pricing is far better compared to other similar backup solutions in the market.

Pros

We are a medium-size organization with Altaro installed on 6 hyper-v hosts. Experience has been great with Altaro when it comes to backups of all our VMs and restoring data/files. Very easy setup and administration even a nontechie can get this set up in less than 15 minutes. GUI is very intuitive and gives you all the information required. Cloud management console makes it easier to manage and receive alerts from anywhere. Support is great and always very helpful in resolving issues promptly. 5 stars!!

Cons

Little sensitive to storage device errors. However, nothing to concern about as it usually gives you plenty of information to troubleshoot the issue. Support is great from Altaro in resolving them quickly and efficiently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Altaro Backup - The Only Way to Go

Reviewed 3 years ago

We are a small IT services company and we use it to backup all of our clients servers. It has come to the rescue on several occasions. From a "borked" Windows server upgrade to an partially encrypted server we have been able to restore the clients server/data with little or no loss of data. It makes us look like heroes. We have tried other solutions and none give us the all the features that Altaro has at a reasonable cost.

Pros

- the ability to boot from backup is a life saver. On more that one occasion we have had to boot from backup after the clients onsite IT accidently "borked" their SQL server. With boot from backup the client was able to continue working while the software completed the restore of the VM in the background. - offsite backup allows us to store the nightly backups from our clients at on offsite location, with this feature we no longer have to pickup and return drives on a daily basis to our client locations. Not only do we save time, but we are able to charge for the service and save our clients money on the costs of a daily hard drive rotation.

Cons

- trivial, but it would save a step if when upgrading the software it would uninstall the old software for you. Currently you have to remember to manually uninstall it first then install the new release

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple to Implement and Use

Reviewed 2 years ago

Luckily, we've not had any major incidents and haven't had to perform a bare metal restore for real, but we've never had a failure on our 3 monthly practice runs, regardless of whether we've used local or offsite backups, so as far as I'm concerned it's the best backup software I've every used in the last 30 years.

Pros

The software is simple to install, configure and use. Possibly more importantly it's really easy to test the backups as you can restore them in a sandbox environment.

Cons

The user interface can be a bit slow and unresponsive at times especially when using the file granular restore. I know a 2 or 3 second wait for a list of files isn't bad, it's just that I've no patience. Other than that my biggest gripe is that you can no longer buy the software or SMA's direct from Altaro in the UK.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Set-it-and-forget-it Software

Reviewed 3 years ago

We are really happy with the software. We've resold and recommended it to a few customers of ours. We've been using it ourselves for years. It's by far the best backup software we've used. We love how we set it up and then it just works like clockwork. I wish there was some way it could set up a method to alert you from the cloud ONLY when it was supposed to backup but didn't for whatever reason....

Pros

Reliable, Easy to set up, and Efficient. We also love how it dedups data and how it can alert you when a backup fails.

Cons

I did not like how the upgrade required us to create all the backups all over again requiring us double the storage space. That requires some juggling. But after a few successful upgrades, we cleaned house and had it back to normal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Back up you can trust

Reviewed 3 years ago

Altaro products are terrific products that do their job. I have used their backup for a long time and it has work without fail for me. It has saved my but more than once. I have had hard drive fails and encryption virus that it has saved me from. It is well worth it.

Pros

This software is one you can set and forget and it does its thing without fail.

Cons

Its not let me down yet. It took me a bit to get the interface, but it wasn't terrible. I am bad about not following directions though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and easy to use backup solution with outstanding performance and stellar support!

Reviewed 3 years ago

So far Altaro has helped us to perfectly protect our large growing VM population (500+ VMs) with ease. The overall performance is more than impressing and the deduplication/compression is outstanding. Last but not least the fair pricing and the simplicity of the licensing model is very much appreciated.

Pros

Ease of setup and handling Nicely streamlined workflow and appearance Perfectly supporting Hyper-V clusters Backup speed Compression effiency (extremely good compression (around 80%) with ultra-low cpu footprint Stellar support!

Cons

Major version updates often introduce not only new features (...), however so far the support team was always able to help out quickly. Some optimizations could be made to ease the management of large VM populations (500+) Default settings should be customizable throughout (e.g. Schedules, Retention Policies)

Vendor response

Thank you for you reviewing Altaro VM Backup. We'll add your vote to this feature request - thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review from Germany

Reviewed 2 years ago

Altaro is ideal for small enviroments with HYPERV ONLY. If customers growth, or if you need integration into Vendor Driven Storage Arrays you will have to look for other products.

Pros

I install Altaro in HYPERV Only enviroments. In general it works fine. I am a reseller since 8 Years and run Altaro on various sites. Installation is very easy and you will get good results.

Cons

The easyness has issues in bigger enviroments. One of my customers is running 6 Clusters and aprox 10 standalone hyperv hosts. I would like to have a better reporting tool to plan the jobs. Reporting is poor in general. Ex. Time for backup in real live is much longer than shown, depending on weh the stop watch is started. Altaro Seems to measure the time after a succesfull snapshot, saving the data. Lots of other features (includung LOG Mainentance is promised for years).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Altaro made Backup easy and life easier

Reviewed 2 years ago

This is Best and Overoll backup solution for organization having limited capex on backup.

Pros

very easy to operate and most simpler of restoration. day by day its improving smartly

Cons

1. Support timings limitation as per Indian time . if we need some urgent support, need to wait till 3.00 PM IST.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use out the box!

Reviewed 3 years ago

The sandbox functionality is fantastic. Really helped with troubleshooting a corrupt VM. The in-app support has always rectified any issues within 30 minutes, which is far better than any SLA based support from other third parties. Extremely cost effective - was even able to trial with 2 licenses indefinitely to ensure the backup was bomb proof. Once we saw how reliable Altaro was, we purchased immediately.

Pros

Straight forward step-by-step design. In-app software chat support. Frequent QoL improvements. Quick and easy implementation. Hassle-free, worry free backup.

Cons

The software is so good for VM's that we wish it had hardware functionality. It'd easily compete with major vendors like Symantec for physical backup.

Vendor response

Many thanks for your review -- We actually do have plans to release a backup solution for physical servers later this year, which will give the option to restore that physical server to a VM. We will keep you posted!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Backup bang for buck

Reviewed 3 years ago

I've been using it for over five years to back up my virtual machines. It's a great product and I only wish I could back up my branch domain controllers with it. It's never let me down.

Pros

Easy to use, easy to setup Regular updates Ability to replicate entire servers to Hyper-V host in hot site Very space efficient Exchange mailbox item level restore Competent support Priced competitively

Cons

Doesn't do physical machines: if it did physical machines to tape libraries as well as disk I'd use nothing else for backup Support doesn't cover all time zones: there's sometimes a delay in getting assistance

Vendor response

Thanks ever so for your review of Altaro VM Backup. We appreciate it. I wanted you to know that we will soon be providing backup of physical machines and will notify our customers and followers about this in due course. We're also now starting to provide 24/7 support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Altaro is a fantastic product at a reasonable cost and does just what we want in a solution.

Reviewed 3 years ago

The any issues we have with our backups using this solution are almost always a problem with Microsoft shadow copy or something similar interfering with Altaro. Everything else is golden.

Pros

The speed of backups and compression/de-duping are phenomenal and the features available are fantastic. I love being able to send my backups to an offsite location and not having to worry about data volume, and I love being able to pull files at will, and spin up backed up clones to test for or locate issues. I've also come accustom to great new features being developed for nearly every new release.

Cons

-having to start the backup chain over again between version upgrades -having to rely on Microsoft's shadow copy, which fails every now and then

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid product for backing up Hyper-V VMs

Reviewed 3 years ago

The software is constantly being updated, which is good to see. It is solid and robust. I have had several events where I needed to restore individual files or emails, and it has worked perfectly. I also had one server that hard-crashed during a Microsoft update. Restoring the system was fairly quick.

Pros

The software can be setup and automated in a set-and-forget method. I have it email me status reports so I know if there's an issue. It just works.

Cons

When you first open the UI, there is a slight delay while it checks for your license status. If you try to do certain functions prior to the software confirming you are licensed, you will be notified you're running an unlicensed version - minor heart-attack the first time that happened! Now I just wait a few seconds.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Poor Support and issues with disk space

Reviewed 3 years ago

We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

Pros

Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

Cons

Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Vendor response

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best VM backup

Reviewed 3 years ago
Pros

We have been using Altaro VM backup for about 4 years now and our experience has been exemplary. The compression and deduplication feature is phenomenal, I never imagined I would be able to keep 3+ weeks history retention and still have my backups take up less space than my VMs themselves. The offsite server is also a huge bonus, absolutely free, just pay 3rd-party hosting and storage fees and put the server wherever you like. Their support is top-notch.

Cons

Cost can get a little high if you have a lot of hosts, but still worth it and still less than most other options

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and reliable backups so I am happy with the product.

Reviewed 4 years ago

Peace of mind that my backups and my client's backups are well executed.

Pros

Ease of use of the product, it is not a problem to use it for the first time and figure it out by yourself. Quick and reliable backup Possible to backup locally and externally. Quick support team.

Cons

Limited database and active directory recovery fonctionnality. There is not version of the product that can be used for a physical machine to back it up completely.

Vendor response

Thanks for your review of Altaro VM Backup. We appreciate your feedback. We are working on backup for physical servers and look forward to rolling that version out shortly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Integral part of our Data Protect Program

Reviewed 3 years ago

Meets our business needs perfectly. Highly recommend..

Pros

We use a layered approach to both Security and Data. Using a Hyper-v environment we have all our assets immediately available through an emergency Hyper-V replica server. Both the main and replica get backed up regularly using Altaro Backup. That is THREE extra levels of protection! Now the LATEST BEST edition they can give a FIFTH layer of another Replica Hyper-V/Altero Backup Server!

Cons

Licensing is a little bit of a pain point, no the cost, just how to maintain licenses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No better software for the money

Reviewed 3 years ago

From day one I found this so easy to use compared to other products. Right out of the gate it worked and did its job with no issues. When the time came to need it to save me it did not fail. You will not find a better product for such a good price point.

Pros

From day one this software just gets better and more features added for a great price point. It is easy to use and reliable. When an issue does happen support is a great help and it too just gets better over time as this software and company have evolved.

Cons

I have none this does everything I need it to and more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable Business Class Backup Software

Reviewed 3 years ago
Pros

Functional Backup is set up in no time, there is basically no learning curve at all. All functions are pretty much self explanatory. It can be used by people without any IT background at all, therefore it is a great solution to implement at customer sites that have no own IT management.

Cons

Backup locations are limited, one main location, one offsite location, that's it. You sacrifice some options for ease of use.

Vendor response

Many thanks for your feedback. We will add your vote to this feature request!