Most popular features of all IT Management apps
25 reviewers had the following to say about Altaro VM Backup's features:
If customers growth, or if you need integration into Vendor Driven Storage Arrays you will have to look for other products.
Pros
Installation is very easy and you will get good results.
Cons
Time for backup in real live is much longer than shown, depending on weh the stop watch is started.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Backup software which does a good job making a backup of the system, upgrades do improve backup times and overal ease of use.
Pros
Ease of use Easy to configure Fast Backup times good monitoring reports
Cons
Backup needs quite long to load a backup, After selecting a date to restore if takes arround 20 seconds to load, then another 20 seconds to build the backup. Monitoring report often shows a failed backup, when going into the report tab on the software itself it doesn't show as failed.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thanks for your review! Sorry to hear you ran into issues, our tech support team is ready to help and very easy to reach with a 30-second average response time! Could you reach out (https://www.altaro.com/support.php) with details of your issue and we'd be more than happy to help you investigate further!
I wish there was some way it could set up a method to alert you from the cloud ONLY when it was supposed to backup but didn't for whatever reason.
Pros
We also love how it dedups data and how it can alert you when a backup fails.
Cons
I did not like how the upgrade required us to create all the backups all over again requiring us double the storage space. That requires some juggling. But after a few successful upgrades, we cleaned house and had it back to normal.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Very easy to get started and has a wide range of capabilities.
Pros
We have used the software for 4+ years now and we use it on all our virtual machines. Great product and the customer support is very attentive.
Cons
There is no real issues that our company has came across that we can report at this moment but we will stay posted.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The addition of the Cloud Management Console and integration with ConnectWise is a big plus.
Pros
Speed of recovery time on a failed host.
Cons
The local management console is not password protected.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for reviewing Altaro VM Backup. We appreciate it!
We do understand where you are coming from here, however, efforts should be made to tighten the OS security layers in this case. If a hacker gains admin access to the server, this means that they have access to the backup data with or without the Altaro console.
We agree that having restricted access to the console would be a great feature; in fact, we have discussed having granular access for different users but we cannot offer an ETA for this just yet.
Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.
Backing up incurs fewer errors than competing brands (that we have this far used)
Pros
Ease of use and management for adminsistrators.
Cons
This would significantly increase the time for a granular file restore.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Many thanks for reviewing Altaro VM Backup!
We appreciate your comments about file restores. As it stands, only the Restore as a Clone option is possible via the central multi-tenant Cloud Management Console. However, we will be adding the Granular Restore and Sandbox Restore features to the Cloud Management Console in an upcoming version.
We are very happy with Altaro as our backup solution. We have been using Altaro over 2 years on all our hosts. Pricing is far better compared to other similar backup solutions in the market.
Pros
Cloud management console makes it easier to manage and receive alerts from anywhere.
Cons
Little sensitive to storage device errors. However, nothing to concern about as it usually gives you plenty of information to troubleshoot the issue. Support is great from Altaro in resolving them quickly and efficiently.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The software is constantly being updated, which is good to see. It is solid and robust. I have had several events where I needed to restore individual files or emails, and it has worked perfectly. I also had one server that hard-crashed during a Microsoft update. Restoring the system was fairly quick.
Pros
I have it email me status reports so I know if there's an issue.
Cons
When you first open the UI, there is a slight delay while it checks for your license status.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
This is largely down to the logical graphical user interface design and of course the product it self.
Pros
- The graphical user interface is extremely well designed, almost negating the need for documentation!
Cons
There are no cons to mention, the software works as expected.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
So far good enough to have renewed licenses and not go looking for alternatives...
Quick backups, disaster recovery. File level restore. Deduplication and compression needs less space.
Pros
A lot of features for good price. Quick backups, disaster recovery. File level restore. Deduplication and compression needs less space.
Cons
Nothing to report. Everything works ok, support is great.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The in-app support has always rectified any issues within 30 minutes, which is far better than any SLA based support from other third parties.
Pros
Straight forward step-by-step design. In-app software chat support.
Cons
The software is so good for VM's that we wish it had hardware functionality. It'd easily compete with major vendors like Symantec for physical backup.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Many thanks for your review -- We actually do have plans to release a backup solution for physical servers later this year, which will give the option to restore that physical server to a VM. We will keep you posted!
Automated and offsite backups, restore testing, and everything else have streamlined our backup strategy and made our lives easier.
Pros
It makes our backup strategy easy to accomplish and monitor. Offsite backups are a breeze with Azure integration.
Cons
I honestly do not have any complaints about this software.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Nice Dashboard with a lot of first sight information.
Cons
German Language! Not everyone can understand it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Many thanks indeed for your review of Altaro VM Backup. We have taken note of your request to have a version of the product in German, but cannot make any commitments about this at this point.
Solid easy to use backups!
Pros
Simple management and scheduling for all normal backup tasks.
Cons
It's not an issue with normal usage but I'd like an easier way to drill down into backups and move backup sets to a new host.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
From a "borked" Windows server upgrade to an partially encrypted server we have been able to restore the clients server/data with little or no loss of data.
Pros
. - offsite backup allows us to store the nightly backups from our clients at on offsite location, with this feature we no longer have to pickup and return drives on a daily basis to our client locations.
Cons
- trivial, but it would save a step if when upgrading the software it would uninstall the old software for you. Currently you have to remember to manually uninstall it first then install the new release
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It can be used by people without any IT background at all, therefore it is a great solution to implement at customer sites that have no own IT management.
Cons
Backup locations are limited, one main location, one offsite location, that's it. You sacrifice some options for ease of use.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Many thanks for your feedback. We will add your vote to this feature request!
I really love the offline backup, it give me a sensation of fully comfortable protection.
Pros
Altaro needs very simple configuration activity, and by return give you an absolute sensation of protection.
Cons
I have really no complains about this software
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
So far Altaro has helped us to perfectly protect our large growing VM population (500+ VMs) with ease. The overall performance is more than impressing and the deduplication/compression is outstanding. Last but not least the fair pricing and the simplicity of the licensing model is very much appreciated.
Pros
Ease of setup and handling Nicely streamlined workflow and appearance Perfectly supporting Hyper-V clusters Backup speed Compression effiency (extremely good compression (around 80%) with ultra-low cpu footprint Stellar support!
Cons
Some optimizations could be made to ease the management of large VM populations (500+) Default settings should be customizable throughout (e.g.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for you reviewing Altaro VM Backup.
We'll add your vote to this feature request - thanks!
It's cheaper, easier to setup and has a better UI than Veeam.
Pros
User interface.
Cons
They need to fully AD backup like other titles. Support is generally excellent but I do get an occasional lemon.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We have been very pleased with the performance and are now looking at expanding our use of the product and taking advantage of cloud targets for backup storage.
We can backup many copies of our VM to different drives and offsite so we are more protected if a disaster hits.
Pros
I like the drag and drop of VM for adding to backups and it compress the overall file size down a lot.
Cons
I could not back up to Backblase cloude storgae.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
The backup storage reduction is very impressive. Thanks to the ease of use, configuration errors don't happen on this platform.
Pros
The cloud management console is the awesome cherry on the cake...
Cons
Nu physical server backup solution. No possibility to have multiple schedules for backups
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thank you for your review of Altaro VM Backup. We appreciate it.
We'll soon be providing backup of physical machines. We will be sure to notify our customers and followers about this.
