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Amazon EC2 vs CustomerLabs CDP Comparison

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Overview

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed...

CustomerLabs CDP helps ecommerce, SaaS, B2B and agency marketers to track, identify, segment, sync & analyze their customer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

50

14

7

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

5

4

3

2

1

8

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very convenient, very good. I really like their customer service, they are great and very very helpful.
I really like their customer service, they are great and very very helpful.
I've been extremely impressed with Amazon's open source integration into virtually all other services especially e-commerce which is why I recommend this app.

Pros

Amazing customer service and overall experience. Very pleased with the capabilities of the tool and the outstanding support provided by the team behind it.
The team is amazing, they will help you walk through the setup if you need help.
Moving onto Customerlabs has helped me focus on Strategy & Execution and not to worry about spending more time on data collection.

Cons

EC2's billing flexibility is a downside in that it's very difficult to give "off the cuff" estimates for how much a given EC2 setup might cost.
Sometimes it gets into deadlock state from which itself restarts it and we have seen the erasing of the data.
Really it's difficult to remember a time before EC2, getting a new hardware instance was typically weeks or months of effort, now it can be done in seconds.

Cons

Lack of documentation-examples for not so expert users.
No MailChimp integration at the moment, might be in the future. Limited integration, we need more.
There really are very few cons; if I had to name one, it could be that there is no mobile SDK that could be used.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features63
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Analytics/ROI Tracking
  • Application Management
  • Approval Process Control
  • Behavioral Analytics
  • Budgeting/Forecasting
  • Cloud Computing
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Analysis
  • Cost Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Integration
  • Data Mapping
  • Data Migration
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Deep Learning
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • Forecasting
  • GDPR Compliance
  • Geotargeting
  • Goal Setting / Tracking
  • Keyword Tracking
  • Lead Qualification
  • Load Balancing
  • Log Access
  • Match & Merge
  • Metadata Management
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Processing
  • Network Monitoring
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Tracking
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SaaS Operations Management
  • Search/Filter
  • Secure Data Storage
  • Self-Learning
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Media Monitoring
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Subscription Management
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • User Management
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Workflow Management
  • eCommerce Management
  • Total features33
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Analytics/ROI Tracking
  • Application Management
  • Approval Process Control
  • Behavioral Analytics
  • Budgeting/Forecasting
  • Cloud Computing
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Analysis
  • Cost Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Integration
  • Data Mapping
  • Data Migration
  • Data Quality Control
  • Data Security
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Deep Learning
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • Forecasting
  • GDPR Compliance
  • Geotargeting
  • Goal Setting / Tracking
  • Keyword Tracking
  • Lead Qualification
  • Load Balancing
  • Log Access
  • Match & Merge
  • Metadata Management
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Processing
  • Network Monitoring
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Tracking
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SaaS Operations Management
  • Search/Filter
  • Secure Data Storage
  • Self-Learning
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Media Monitoring
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Subscription Management
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • User Management
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations69
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations19
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Amazon EC2 vs. CustomerLabs CDP

See how Amazon EC2 and CustomerLabs CDP stack up against each other by comparing features, pricing, ratings, integrations, security & more.