AMPPS vs HarmonyPSA Comparison

Overview

AMPPS is a stack of Apache, MySQL, MongoDB, PHP, Perl & Python that helps focus more on using applications rather than maintaining...

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$55.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(13)

5

4

3

2

1

8

2

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.5

(18)

5

4

3

2

1

12

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The icons that accompany the breakdown of the library's portions help display exactly what you need, which is nice.
I was impressed by the amount of software that this tool can install on your hosting server.
A leading solution provider but still without a phone number.

Pros

We trialled Harmony and a competitor after doing lots of research into products that would best suit our needs. We chose Harmony as it felt like the best fit for our needs and ticked a lot of boxes.
It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.

Cons

It runs along with wordpress, doing what needs done. Ve not had any error signs saying anything was wrong.
No value to client - company with bad management.
Very bad management client suffers and they don’t care of SOS.

Cons

The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features3
  • ACH Payment Processing
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Matching
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Charts
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Distribution
  • Manual Time Entry
  • Mobile Integration
  • Multi-Department / Project
  • Multiple Projects
  • Opportunity Management
  • Overtime Tracking
  • Performance Reports
  • Planning Tools
  • Prioritizing
  • Procurement Management
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Question Branching
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • SLA Management
  • Sales Forecasting
  • Self Service Portal
  • Status Reporting
  • Subcontractor Management
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timer
  • Timesheets
  • Wiki
  • Workflow Management
  • Total features155
  • ACH Payment Processing
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Matching
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Charts
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Distribution
  • Manual Time Entry