AppDynamics vs Centercode Comparison

Add to Compare

Overview

The AppDynamics Application Intelligence Platform empowers today’s software-defined businesses with the ability to proactively...

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(23)

5

4

3

2

1

14

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(49)

5

4

3

2

1

22

22

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Great monitoring into web applications and infrastructure and great analytics dashboards.
The functions of projects are great, drill to the issue to root level and this makes it easy to resolve issues.
The good thing about the tools is its integration with the load runner tool for performance testing. We can get the exact method and class names from the code which helps in finding the bottleneck.

Pros

The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it.
First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates.
It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.

Cons

Able to see JVM memory usage, garbage collection, JVM error, and applications error per tier to associated systems.
One negative point that I can see is that the Lite version records data from only the last two hours, that´s not enough.
Sometimes could be difficult to troubleshoot it if they agent cannot start with JVM process.

Cons

The import process is cumbersome, and does not work well with large amounts of data.
As a child of the internet age and very tech-savvy individual, I don't usually have this problem with other software.
This has led to a large reduction in negative experiences downstream after product launch.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features6
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Applications Management
  • Bug Tracking
  • Business Analysis
  • Client Portal
  • Collaboration Tools
  • Content Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Historical Analysis
  • Indexing
  • Issue Management
  • Issue Tracking
  • Milestone Tracking
  • Monitoring
  • Performance Management
  • Portfolio Management
  • Predictive Analytics
  • Project Management
  • Project Planning
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Self Service Portal
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Website Management
  • Total features35
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Applications Management
  • Bug Tracking
  • Business Analysis
  • Client Portal
  • Collaboration Tools
  • Content Management
  • Customer Segmentation
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Email Marketing Management
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Historical Analysis
  • Indexing
  • Issue Management
  • Issue Tracking
  • Milestone Tracking
  • Monitoring
  • Performance Management
  • Portfolio Management
  • Predictive Analytics
  • Project Management
  • Project Planning
  • Question Library
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • Self Service Portal
  • Status Reporting
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Website Management

Integrations

  • Total integrations15
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppDynamics vs. Centercode

See how AppDynamics and Centercode stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.