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AppDynamics vs Ring4 Comparison

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Overview

AppDynamics Application Intelligence platform empowers today’s software-defined businesses with the ability to proactively...

Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

3300

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

8

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

15

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

11

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Great monitoring into web applications and infrastructure and great analytics dashboards.
The good thing about the tools is its integration with the load runner tool for performance testing. We can get the exact method and class names from the code which helps in finding the bottleneck.
Appdynamics supports many platforms, and it's set up is relatively easy. It also supports customized monitoring, and allows you to build what you need.

Pros

I love love love this product. It is helping me communicate with customers in other countries easily.
Super easy to use on Mac platforms. Easy to message back and forth between clients.
Works perfectly and very easy to use and setup.

Cons

Able to see JVM memory usage, garbage collection, JVM error, and applications error per tier to associated systems.
Some of the data that I need gets lost on all of the functions. Curse of the blessing, I guess.
Sometimes could be difficult to troubleshoot it if they agent cannot start with JVM process.

Cons

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.
I find that the app does not always ring through when I get a call. I usually notice that I have missed a call when I see there is a voice mail.
Doesn’t sync bt apple products with same iTunes accounts - annoying when you have multiple team members using software and moon can see evidence of what other are doing.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anomaly Detection
  • Anti Spam
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Auto Framing
  • Auto-Dialer
  • Baseline Manager
  • Big Data Analytics
  • Billing & Provisioning
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Capacity Analytics
  • Capacity Management
  • Contact Database
  • Contact Management
  • Cost Management
  • Dashboard
  • Data Aggregation
  • Data Collection
  • Demand Monitoring
  • Dependency Tracking
  • Desktop / Browser Sharing
  • Diagnostic Tools
  • ETL
  • Employee Directory
  • Full Transaction Diagnostics
  • Funnel Analysis
  • HD Audio/Video
  • Historical Trend Analysis
  • ID Scanning
  • IT Monitoring
  • IVR / Voice Recognition
  • Issue Auditing
  • Labeling
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Cloud Management
  • Multi-Participant Screen Sharing
  • Multiple Data Sources
  • On-Demand Recording
  • Performance Analysis
  • Performance Management
  • Performance Monitoring
  • Predictive Dialer
  • Presenter Control Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Screen Sharing
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Revenue Tracking
  • Root Cause Analysis
  • SIP Trunking
  • Screen Sharing
  • Server Monitoring
  • Spam Blocker
  • Tagging
  • Trace individual transactions
  • Troubleshooting
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features46
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anomaly Detection
  • Anti Spam
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Auto Framing
  • Auto-Dialer
  • Baseline Manager
  • Big Data Analytics
  • Billing & Provisioning
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Capacity Analytics
  • Capacity Management
  • Contact Database
  • Contact Management
  • Cost Management
  • Dashboard
  • Data Aggregation
  • Data Collection
  • Demand Monitoring
  • Dependency Tracking
  • Desktop / Browser Sharing
  • Diagnostic Tools
  • ETL
  • Employee Directory
  • Full Transaction Diagnostics
  • Funnel Analysis
  • HD Audio/Video
  • Historical Trend Analysis
  • ID Scanning
  • IT Monitoring
  • IVR / Voice Recognition
  • Issue Auditing
  • Labeling
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Cloud Management
  • Multi-Participant Screen Sharing
  • Multiple Data Sources
  • On-Demand Recording
  • Performance Analysis
  • Performance Management
  • Performance Monitoring
  • Predictive Dialer
  • Presenter Control Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Screen Sharing
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Revenue Tracking
  • Root Cause Analysis
  • SIP Trunking
  • Screen Sharing
  • Server Monitoring
  • Spam Blocker
  • Tagging
  • Trace individual transactions
  • Troubleshooting
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Visualization
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations27
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Box
  • Datadog
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk