Applications Manager vs Atera Comparison

Overview

Applications Manager is a complete performance monitoring solution, for SMBs as well as large enterprises.

Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Pros. Combining RMM, PSA, Remote Access and so much more!...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$795.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(16)

5

4

3

2

1

8

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

87

54

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Its a very good monitoring tool. The overall ease of use ,configuration and excellent customer support makes it one of the best monitoring tools available.
User friendly and we can customize this product as per our requirement. I did some customization for mongodb with the help of APM team and which is supports my requirement.
This software was initially brilliant: quick to set up, easy to use, and a good value for the money.

Pros

Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly.
Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations.
Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

Cons

Limited agents for APM marks a limitation on the usage of this tool.
No other application management tool comes close to the quality/price of applications manager.
This maybe because my company has not set up that feature. I find it difficult to find closed or past requests.

Cons

The lack of a mobile device app. Inability to have down servers create notifications until they check back in.
Will the features for automation were there, I found that the agent constantly stopped checking in and also the admin portal was sluggish.
There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features11
  • API
  • Access Control
  • Activity Tracking
  • Ad hoc Analysis
  • Anti Virus
  • Applications Management
  • Assessment Management
  • Automated Billing
  • Automatic Backup
  • Billable Hours Tracking
  • Business Analysis
  • Corrective Actions
  • Customer Accounts
  • Customizable Branding
  • Data Mapping
  • Desktop Virtualization
  • Escalation Management
  • Event Logs
  • File Transfer
  • Inventory Management
  • Knowledge Base Management
  • Monitoring
  • Patch Management
  • Performance Reports
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Server Monitoring
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Monitoring
  • Total features33
  • API
  • Access Control
  • Activity Tracking
  • Ad hoc Analysis
  • Anti Virus
  • Applications Management
  • Assessment Management
  • Automated Billing
  • Automatic Backup
  • Billable Hours Tracking
  • Business Analysis
  • Corrective Actions
  • Customer Accounts
  • Customizable Branding
  • Data Mapping
  • Desktop Virtualization
  • Escalation Management
  • Event Logs
  • File Transfer
  • Inventory Management
  • Knowledge Base Management
  • Monitoring
  • Patch Management
  • Performance Reports
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Server Monitoring
  • Summary Reports
  • Support Ticket Management
  • Third Party Integration
  • Transaction Monitoring
  • Trend Analysis
  • Uptime Monitoring

Integrations

  • Total integrations7
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations10
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Applications Manager vs. Atera

See how Applications Manager and Atera stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.